Netgear DC112A User Manual - Page 146
Internet LED Is Off, WiFi LEDs Are Off, Cannot Log In to the Cradle
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AirCard Smart Cradle If all LEDs are still lit one minute after power-up, do the following: • Cycle the power to see if the cradle recovers. • Press and hold the Reset button to return the cradle to its factory settings. For more information, see Factory Settings on page 154. If the error persists, it is possible that a hardware problem occurred. Internet LED Is Off If the Internet LED does not light, check the following: • The mobile hotspot might not be securely docked. Undock the mobile hotspot and then dock it again. • For an Ethernet WAN connection, make sure that the Ethernet cable connections are secure at the cradle and at the modem or computer. • Make sure that power is turned on to the connected modem or computer. • Be sure that you are using the correct cable. WiFi LEDs Are Off If the WiFi LED stays off, check to see if someone logged in an disabled the wireless radios. The WiFi LEDs are lit when the wireless radio is turned on. Cannot Log In to the Cradle If you are unable to log in to the cradle from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the cradle. • Make sure that the IP address of your computer is on the same subnet as the cradle. If you are using the recommended addressing scheme, your computer's address is in the range of 192.168.100.2 to 192.168.100.254. • If your computer's IP address is shown as 169.254.x.x, recent versions of Windows and Mac OS generate and assign an IP address if the computer cannot reach a DHCP server. These autogenerated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the cradle, and reboot your computer. • If your cradle's IP address was changed and you do not know the current IP address, clear the cradle's configuration to factory defaults. This sets the cradle's IP address to 192.168.100.1. For more information, see Factory Settings on page 154. • Make sure that your Java, JavaScript, or ActiveX is enabled in your browser. If you are using Internet Explorer, click the Refresh button to be sure that the Java applet is loaded. • Try quitting the browser and launching it again. Troubleshooting 146