Sharp MX-M623 MX-M623 MX-M753 Operation Manual - Page 855

TROUBLESHOOTING Problem The machine does not begin fax reception. Point to check Has the reception mode been set to "Manual Reception" in the system settings? Is little free memory remaining? Solution Set the reception mode to "Auto Reception". When the reception mode is set to "Manual Reception", the machine will not receive faxes automatically. ➞ System Settings > "Fax Data Receive/Forward" > "Fax Settings" > "Receive Setting" Increase the amount of free memory. The amount of free memory can be increased by printing faxes received by confidential reception and other password-protected received data, and by deleting data stored in memory boxes. PROBLEMS RELATED TO TELEPHONE Problem Dialing is not possible. Point to check Is the extension phone connected? You cannot talk to the other party. Did you dial using the speaker? Solution Check connections. Check the telephone line jack, the extension phone jack, the wall jack, and any extension adapters to make sure that all connections are secure. Use the extension phone. When you dial using the speaker, you will be able to hear the voice of the other party, but he or she will not hear your voice. (When the extension phone is not installed, you cannot talk to the other party.) PROBLEMS RELATED TO AUDIBLE SIGNALS Problem The volume is too low. • Speaker • Ringer Volume • Line Monitor • Fax Receive Complete Signal • Fax Send Complete Signal • Fax Communication Error Signal No sound is heard. • Ringer Volume • Line Monitor • Fax Receive Complete Signal • Fax Send Complete Signal • Fax Communication Error Signal Point to check Has the volume been set to a low level in the system settings (administrator)? Has the ringer volume been turned off in the system settings (administrator)? Solution Ask your administrator to set the volumes in "Speaker Settings" to a higher level. ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Default Settings" > "Speaker Settings" Ask your administrator to set the volumes in "Speaker Settings" to other than "No Sound". ➞ System Settings (Administrator) > "Image Send Settings" > "Fax Settings" > "Fax Default Settings" > "Speaker Settings" 8-36 Contents