HP rp3440 User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440
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- HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 1
HP 9000 rp3410 and HP 9000 rp3440 User Service Guide HP Part Number: A7137-96008-ed6 Published: February 2010 Edition: 6 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 2
for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall product, see the warranty information website: BCS Global Limited Warranty and Technical Support - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 3
You Contact HP...17 HP Contact Information...18 Subscription Service...18 Documentation Feedback...18 1 Overview...19 HP 9000 rp3410 and rp3440 Server Views 19 Detailed Server Description...20 Processor...20 Memory...20 PCI Riser...21 Internal Core I/O...21 External Core I/O...21 Power Supply Unit - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 4
37 Powering the Server On and Off...38 Power States...38 Powering On the Server...39 Powering On the Server Using the iLO MP 39 Powering On the Server Manually 39 Powering Off the Server...39 Powering Off the Server Using the iLO MP 39 Powering Off the Server Manually 40 2 System Specifications - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 5
Card...76 Installing an Additional Power Supply 76 Installing an Additional Processor Module 78 Replacing the System Battery...85 Battery Notice...85 Replacing the System Battery...85 Installing the Server Into a Rack, Non-HP Rack, or Pedestal 86 HP Rack...87 Non-HP Rack...87 Pedestal Mount...87 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 6
Down HP-UX...103 Verifying the Server Configuration Using Boot Console Handler 104 Troubleshooting...104 Troubleshooting Methodology...104 Troubleshooting Using the Server Power Button 104 Server Does Not Power On...105 Operating System Does Not Boot 105 Operating System Boots with Problems 106 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 7
UX in LVM Maintenance Mode 110 Shutting Down HP-UX...110 Verifying the Server Configuration Using Boot Console Handler 111 5 Troubleshooting...113 Troubleshooting Methodology...113 Troubleshooting System Power...113 Using the Front Panel Power Button 113 Operating System Does Boot...114 Operating - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 8
and Replacing the Processor Airflow Guide 145 Removing the Processor Airflow Guide 145 Replacing the Processor Airflow Guide 148 Removing and Replacing System Memory 149 Supported DIMM Sizes...149 rp3410 Memory Configuration...150 Memory Loading Rules...151 rp3440 Memory Configuration...151 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 9
Self Repair...194 Replaceable Parts List...195 B Utilities...199 Boot Console Handler...199 BCH Commands...199 BCH Main Menu Commands and Submenus ...202 Service Menu...203 Display Command...203 SCSI Command...203 ProductNum Command...203 iLO MP...203 C Physical and Environmental Specifications 205 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 10
the HP 9000 rp3410/rp3440 Server 61 3-19 Filler Removal from Slot 1...62 3-20 Disk Drive Installation in Slot 3...62 3-21 Hard Drive Lock...63 3-22 DVD Drive Installation...64 3-23 Airflow Guides Locations...65 3-24 Removing the Memory Airflow Guide 66 3-25 Removing the Processor Airflow Guide 67 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 11
the Processor Module Power Pod Mounting Screws 83 3-45 Connecting the Power Pod Cable 84 3-46 Routing the Turbofan Power Cables through Heatsink Posts 84 3-47 Replacing the System Battery...86 3-48 LAN Ports on the Server Rear...89 3-49 iLO MP Setup Flowchart...91 3-50 Web GUI Login Page - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 12
Power Module Shims...162 6-49 Aligning the Processor Module Power Pod 163 6-50 Installing the Processor Module Power Pod Mounting Screws 164 6-51 Routing the Turbofan Power Power Supply Interface Module 188 6-78 Securing the Power Supply Interface Module and Cables 188 6-79 Opening the Fan Power - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 13
Component Power Consumption 44 2-6 Environmental Specifications...44 2-7 Physical and Environmental Specifications 46 3-1 HP 9000 rp3410 and rp3440 Server Features 48 3-2 Server Dimensions and Values...49 3-3 Installation Sequence Checklist...50 3-4 Setup Checklist...89 3-5 Console - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 14
14 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 15
About This Document This document provides information and instructions on how to service and troubleshoot the HP 9000 rp3410 and rp3440 servers. The document publication date and part number indicate the document's current edition. The document part number will change when extensive changes are - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 16
server such as Boot Console Handler (BCH) and the iLO MP. Physical and Environmental Specifications: Provides temperature and airflow information for minimum, typical, and maximum configurations for the server. Also lists the server and rack weights key or mouse button. ENVIRONMENT VARIABLE problems - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 17
B.11.22 B.11.23 B.11.31 HP-UX 11i v1.6 HP-UX 11i v2 HP-UX 11i v3 Supported Processor Architecture Intel® Itanium® Intel Itanium Intel Itanium Intel Itanium Related Documents You can find other information on HP server hardware management and diagnostic support tools in the following publications - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 18
: • In the United States, see the HP US service locator webpage (http://welcome.hp.com/country/ us/en/wwcontact.html.) • In other locations, see the Contact HP worldwide (in English) webpage: http://welcome.hp.com/country/us/en/wwcontact.html. For HP technical support: • In the United States, for - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 19
and DVD. Its high-availability features include hot-swappable power supplies and hot-pluggable disk drives. The supported operating system is HP-UX 11i v1 (and newer HP-UX versions that support PA-RISC systems). HP 9000 rp3410 and rp3440 Server Views The following figures show the front, rear, and - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 20
on the features that comprise the HP 9000 rp3410 and rp3440 servers. Processor The following is supported on the HP 9000 rp3410 and rp3440 servers: • 800 MHz/1.5 GB cache (HP 9000 rp3410 and rp3440 servers) • 1 GHz/1.5 GB cache (HP 9000 rp3440 server only) • Both processors are available with 32 MB - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 21
HP 9000 rp3410 and rp3440 servers: • One SCSI U160 68-pin connector. • One 10/100/1000Base-T Ethernet LAN connectors for copper cable. • Four USB 2.0 ports. • Three DB-9 ports (console, UPS, and modem) through a 3-connector M cable. Power Supply Unit The following is supported on the HP 9000 rp3410 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 22
and hot-pluggable power supplies (front end block only). System Board Manageability The following is supported on the HP 9000 rp3410 and rp3440 servers: • Baseboard Management Controller (BMC). • Temperature monitoring and fans regulation by BMC. • BMC manageability console shared with system - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 23
Processor (iLO MP) through common shared memory. The iLO MP interprets and stores event IDs. Reviewing these events helps you diagnose and troubleshoot problems with the server. Dimensions and Values Table 1-1 lists the dimensions and values of the HP 9000 rp3410 and rp3440 servers. Table - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 24
processors: - One or two processors enabled in the HP 9000 rp3410 server - One, two, or four processors enabled in the HP 9000 rp3440 server Processor The system board consists of two Zero Insertion Force (ZIF) processor sockets, the Core Electronic Complex (CEC), and circuits for clock and power - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 25
bolster plate. Processor Bus The processor bus (Front Side Bus [FSB]) in this product runs at 200 MHz. Data on the FSB are transferred at a double data rate, which enables a peak FSB bandwidth of 6.4 Gb/sec. ZX1 I/O and Memory Controller HP 9000 rp3410 and rp3440 servers support the following - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 26
supports Double Data Rate Synchronous Dynamic Random Access Memory (DDR SDRAM) technology utilizing industry-standard PC-1600 type DDR SDRAM DIMMs, 1.2" tall. This is currently being used by high-volume products. The DIMMs use a 184-pin JEDEC standard connector. DIMMs are loaded in groups of four - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 27
. If more DIMMs are added to the example case, four identical DIMMs (identical to each other, but can be different from the original quad that was loaded) must be loaded in the slots labeled "3rd" and "4th." Maximum memory capability of the HP 9000 rp3440 server is 24 GB or 32 GB. If 4 GB DIMMs - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 28
Interface (IPMI) specification. This specification describes the management features that have been built into the system board. These features include: diagnostics (both local and remote), console support, configuration management, hardware management and troubleshooting. The BMC provides - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 29
supports HP USB keyboard and mouse Disk and I/O Path Logging Some failures result in I/O path logging. These paths help to indicate the source of the error and can be included in the error message or logged into console or event logs. Table 1-3 describes the disk drive and DVD paths for the server - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 30
Core I/O LAN 1000 port Console port Interface with external console (ECI) Remote port ) Table 1-5 describes the PCI I/O paths for the server. Table 1-5 PCI I/O Paths Slot Slot 1 Slot card (active rp3440 only) 64-bit, 133 MHz PCI-X card (active rp3440 only) Location ACPI 0/1/1/0.1.0 HP-UX - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 31
-mounted. Control Panel The control panel of the HP 9000 rp3410 and rp3440 servers provide the controls and indicators commonly used for operation. Figure 1-7 shows the front panel details. Figure 1-7 Front View Figure 1-8 shows the control panel LEDs and buttons. Controls, Ports, and LEDs 31 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 32
power on or off) if power is available to the power supply. (Controls both power supplies if two are installed). If power is off but power is available to the power supplies, pressing the Power button: • Momentarily (less than one second) turns on the power supplies and applies power to server - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 33
information. Hot-Pluggable Disk Drive Indicators The disk drives have two LEDs per drive, as follows: Status LED Not used on the HP 9000 rp3410 or rp3440 server. Activity LED Flashing green and indicates disk drive activity. This LED is directly controlled by the disk drive and turns on when - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 34
of the HP 9000 rp3410 and rp3440 servers includes communication ports, I/O ports, AC power connector, and the locator LED/button. Additional LEDs located on the rear panel of the HP 9000 rp3410 and rp3440 servers signal the operational status of: • 10/100/1000 Base-T Ethernet LAN • iLO MP card LAN - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 35
10/100/1000 Base-T Ethernet LAN Connector Figure 1-12 shows the rear panel 10/100/1000 base-T Ethernet LAN connector and the status and activity LEDs. Figure 1-12 10/100/1000 Base-T Ethernet LAN Connector LEDs Table 1-11 lists the 10/100/1000 base-T Ethernet LAN connector LED descriptions. Table 1- - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 36
+5 VDC MR PR Ground SCSI Port, Ultra 3, 68-Pin A single, Ultra 3, 68 pin SCSI connector is located at the rear panel of the server. The external connector supports SCSI channel "B." Figure 1-15 shows the SCSI port, Ultra 3, 68-pin. Figure 1-15 SCSI Port, Ultra 3, 68-Pin Table 1-14 lists the SCSI - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 37
) S58 (-ACK) S59 (-RST) S60 (-MSG) S61 (-SEL) S62 (-C/D) S63 (-REQ) S64 (-I/O) S65 (-DB 8) S66 (-DB 9) S67 (-DB 10) S68 (-DB 11) iLO MP Card LAN LEDs The iLO MP card LAN uses an RJ-45 type connector. This connector has four LEDs that signal status and activity. Figure 1-16 shows the iLO - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 38
on the rear of the server to achieve the standby power state; the front panel Power button is not turned on. Full power occurs when the power cord is plugged into the appropriate receptacle, and either the power is activated through the iLO MP PC command, or the Power button is activated. In the off - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 39
the following methods: • iLO MP PC command • Power button Powering Off the Server Using the iLO MP To power off the server using the iLO MP, follow these steps: 1. Gracefully shut down the operating system. 2. Initiate a console session, and access the MP Main Menu. Powering the Server On and Off 39 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 40
cables from the receptacles on the rear panel of the server. Powering Off the Server Manually To manually power off the server, follow these steps: 1. Gracefully shut down the operating system. 2. Press the Power button to power off the server. IMPORTANT: The main DC voltage is now removed from the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 41
minimum and maximum configuration options for the HP 9000 rp3410 and rp3440 servers. Table 2-1 Minimum and Maximum System Configurations Component Microprocessors Memory HDDs SCSI LAN PCI slots Core I/O DVD External storage Power supply rp3410 rp3440 One dual processor module with one or two One - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 42
, at the supply transformer or motor-generator set grounding point. Electrical Specifications This section provides electrical specifications for the server. AC Power Cables Table 2-3 lists the power cables available for use with the HP 9000 rp3410 and rp3440 servers. Table 2-3 Power Cables Part - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 43
contacting a HP support representative. 3. Reconnect the power cord. 4. Reboot the system. If an overload occurs twice, there is an undetected short circuit somewhere. When you use the front panel Power button to power off the server, power consumption falls below the low power consumption, but does - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 44
2-5 Additional Component Power Consumption Additional Component Processor SCSI hard disk drive (with I/O access) SCSI hard disk drive (idle) PCI card 130W 23W 16W 10W to 25W Power Consumption 443.6 Btu/h 78.4 Btu/h 54.5 Btu/h 34.12 Btu/h to 85.30 Btu/h Environmental Specifications This section - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 45
NOTE: A power supply filler is required in the unused power supply slot to maintain proper airflow throughout the system. PCI and Mass Storage Section Cooling Two dual fan assemblies located at the center of the chassis provide airflow for all the PCI slots. Airflow is over the processor and memory - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 46
, typical, and maximum configurations for the HP 9000 rp3410 and rp3440 servers. It also lists the server and rack weights and dimensions. Table 2-7 Physical and Environmental Specifications Condition Typical Heat Release 100-250 VAC Weight Airflow, Nominal Airflow, at Maximum Ambient Degrees - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 47
power supplies and hot-pluggable disk drives. The supported operating system is HP-UX 11i v1 (and newer HP-UX versions that support PA-RISC systems). Server Views Figure 3-1, Figure 3-2, Figure 3-3, and Figure 3-4 show the front, rear, and pedestal-mount views of the HP 9000 rp3410 and rp3440 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 48
Table 3-1 lists the features of the HP 9000 rp3410 and rp3440 servers. Table 3-1 HP 9000 rp3410 and rp3440 Server Features Features PA-8800 Processors PA-8900 Processors Memory HDDs Video rp3410 rp3440 One or two processors at 800 MHz with 1.5 MB One to four processors at 800 MHz (or 1 GHz) L1 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 49
troubleshoot problems with the server. Dimensions and Values Table 3-2 lists the dimensions and their values of the HP 9000 rp3410 and rp3440 servers. Table 3-2 Server Dimensions and Values Dimensions Rack dimensions (depth x width x height) Pedestal dimensions (depth x width x height) Rack weight - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 50
and to prevent damage to the server: • When removing or installing any server component, follow the instructions provided in this guide. • If installing a hot-swappable or hot-pluggable component when power is applied (fans are running), reinstall the server cover immediately to prevent overheating - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 51
IP addresses for the iLO MP LAN and the system LAN. 2. Establish a method to connect to the server console. 3. Verify electrical requirements and ensure that grounding specifications and power requirements have been met. 4. Validate server physical space requirements. 5. Confirm environmental - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 52
Always replace the cover before turning the server on. Rack-Mounted Server To access the internal components on a rack-mounted server, pull the server out onto the rail guides and remove the top cover. Accessing a Rack-Mounted Server HP 9000 rp3410 and rp3440 servers are designed to be rack mounted - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 53
instructions, see the Installation Guide, Mid-Weight Slide Kit (HP part number 5065-7291). This document can be accessed on the HP website at http://www.hp.com/racksolutions. WARNING! Ensure that all anti-tip features (front and rear anti-tip feet installed; adequate ballast properly placed; and so - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 54
hot-swappable item, you can leave the server on and leave the external cables (including the power cord) connected. To remove the top cover, follow these steps: 1. Power off the server and disconnect the power and external cables from the back of the server. 2. Ensure the top cover lock keyswitch is - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 55
cables. Removing and Replacing the Front Bezel on a Rack-Mounted Server You must remove the front bezel from the chassis to gain access to the power supplies and optical drive. Removing the Front Bezel on a Rack-Mounted Server To remove the front bezel, follow these steps: Installing Additional - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 56
the right side of the front panel. Figure 3-9 Front Bezel Retaining Clip 2. Rotate the front panel outward and lift it off the server chassis. Replacing the Front Bezel on a Rack-Mounted Server To replace the front bezel, follow these steps: 1. Insert the bezel latches into the matching slots on the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 57
-swappable item, you can leave the server on and leave the external cables (including the power cord) connected. Removing the Side Cover on a Pedestal-Mounted Server To remove the side cover, follow these steps: 1. Power off the server and disconnect the power and external cables. 2. Remove the side - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 58
panels being closed for proper cooling of internal components. Operating the server with the cover removed can cause the server to quickly overheat. Replacing the Top Cover on a Pedestal-Mounted Server CAUTION: Secure any wires or cables in the server so they do not get cut or interfere with the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 59
top cover on the chassis and slide it toward the front of the server until the blue release lever snaps in place. Figure 3-14 Replacing the Top Cover on a Pedestal-Mounted Server Replacing the Side Cover on a Pedestal-Mounted Server To replace the side cover, follow these steps: 1. Align the cover - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 60
from the chassis to gain access to the power supplies and optical drive. Removing the Front Bezel on a Pedestal-Mounted Server To remove the front bezel parts, follow from the chassis. Replacing the Front Bezel on a Pedestal-Mounted Server To replace the front bezel parts, follow these steps: 1. - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 61
is running. If the operating system does not support this feature, shut down the operating system before attempting this procedure. Failure to observe this caution will result in system failure. Figure 3-18 Front View of the HP 9000 rp3410/rp3440 Server Two additional hard disk drives can be added - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 62
cover to access the hard drive lock. a. If rack-mounted, slide the server out from the rack until it stops. (See "Extend the Server From the Rack" (page 53).) b. Remove the cover and bezel. (See "Removing and Replacing Server Covers and Bezels" (page 52).) 2. Remove the slot filler that is installed - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 63
the drive installation by using the system utilities. • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. mounted, slide the server back into the rack until it stops. 8. Check the installation of the hard disk drive by powering on the server and checking the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 64
failure. For assistance with this procedure, contact your local HP Authorized Service Provider. Figure 3-22 DVD Drive Installation Installing the DVD Drive To install a DVD drive, follow these steps: 1. Power off the server and disconnect the power and external cables. 2. Remove the front bezel and - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 65
and Replacing Airflow Guides You must remove airflow guides before installing processors or memory. The server has the following airflow guides: • The processor airflow guide ensures that the proper volume of air for cooling the dual processor module power pods, processor modules, and voltage - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 66
" (page 53).) Removing and Replacing the Processor Airflow Guide Removing the Processor Airflow Guide To remove the processor airflow guide, follow these steps: 1. Power off the server, and disconnect the power and external cables. 2. Remove the server cover. (See "Removing and Replacing the Top - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 67
4. Remove the main portion of the airflow guide: a. Hold the guide using the opening on top of the guide. b. At the same time, grasp the back end of the processor airflow guide and lift the guide out of the server. Figure 3-25 Removing the Processor Airflow Guide 5. Grasp system fan 1A and lift it - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 68
the clip clockwise to release the latch. Figure 3-27 Opening the Release Clip 9. To disconnect the power cable connected to the guide from the system board, squeeze the clips. 10. Lift the front portion of the processor airflow guide out of the server. Figure 3-28 Removing the Front Portion of the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 69
Replace the main portion of the airflow guide: a. Hold the opening on top of the processor airflow guide. b. At the same time, grasp the back end of the airflow guide and insert the airflow guide into the server. c. Connect the power module cable. d. Place the power and IDE cables in the cable clips - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 70
WARNING! Ensure that the server is powered off and all the power sources have been disconnected from the server before removing or replacing in damage to the server. Supported DIMM Sizes Supported DIMM sizes are as follows: • 256 MB • 512 MB • 1 GB • 2 GB) • 4 GB (HP 9000 rp3440 only). If 4 GB - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 71
third quad, they must be equal to or smaller than the DIMMs in the second quad. rp3410 Memory Configuration The HP 9000 rp3410 server supports DDR SDRAM DIMMs with ECC and chip spare protection. This server has 12 DIMM slots and supports a maximum of 6 GB of total system memory. Memory usage in the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 72
4 GB DIMMs in a HP 9000 rp3440 server, system firmware must be greater than revision 44.24. Use the BCH FV command, or the iLO MP SR command to display the system firmware revision status. If necessary, use the iLO MP SR command to upgrade system firmware. (Detailed instructions are downloaded with - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 73
Guide" (page 65).) CAUTION: To ensure that memory modules are not damaged during removal or installation, power off the server and unplug the power cord from the AC power outlet. Wait until the LED on the back of the power supply 5. Evenly push down firmly on each end of the DIMM until it seats in - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 74
system utilities. • Use the iLO MP commands to verify operation. • Use cage from the server, follow these steps: 1. Remove the cover. (See "Removing and Replacing the Top Cover on a Rack-Mounted Server" (page 53).) cage out of the server. Figure 3-32 Removing the PCI Card Cage 4. Grasp the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 75
as slots 1 and 2. The HP 9000 rp3440 server provides four 64-bit, 133 MHz PCI-X card sockets as slots 1 through 4. HP 9000 rp3410 and rp3440 servers have the four 64-bit, 133 MHz PCI-X card sockets. WARNING! Ensure that the server is powered off and all the power sources have been disconnected from - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 76
iLO MP commands to verify operation. • Use the BCH commands to verify operation. • Use diagnostics provided by the offline diagnostic environment to exercise the card added. Installing an Additional Power Supply The supported configuration of the HP 9000 rp3410 and rp3440 servers requires a minimum - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 77
replaced without turning off the server on servers with two power supplies. CAUTION: Before removing a power supply, make sure the second power supply functions properly. The two green LEDs inside the supply must both be lit on the second supply before the failed power supply can be safely removed - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 78
iLO MP PS command to verify power supply operation. Installing an Additional Processor Module This section provides information about installing dual processor modules. The modules are located on the system board which is accessible by removing the server cover. The HP 9000 rp3410 server supports - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 79
the fan and dual processor module on the system board. The four locator posts will fit in locator holes on the system board processor module mount. The turbo fan power cable must be positioned so that it is located on the side of the heatsink that faces the front of the server. Installing Additional - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 80
CPU install tool (2.5 mm driver or Allen Wrench) to lock the dual processor module in place on the system board. To do this, insert the 180 degrees. Figure 3-39 Locking the Dual Processor Module in Place 9. Slide the sequencing retainer plate toward the front of the server. 80 Installing the System - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 81
one screw before the others. Figure 3-41 Securing the Captive Screws 11. Locate the two power pod module shims on the system board. (On servers delivered with only one dual processor module installed, the power module shims are held in place by screws with plastic spacers over the threads.) Remove - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 82
module on the system board metal mounting bracket so that the power pod module connector connects with its connector on the processor module. Figure 3-43 Aligning the Processor Module Power Pod 13. Align the two mounting screw holes on the power pod module with the screw holes in the shims on the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 83
Figure 3-44 Installing the Processor Module Power Pod Mounting Screws 14. Connect the power pod cable to the power connector on the system board. Installing Additional Components 83 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 84
can be damaged if pinched between the heatsink posts and the processor airflow guide. Ensure that the cables are below the top surface of the heatsink posts before installing the processor airflow guide. 15. Route the turbo fan power cables through the heatsink posts so that the cables will not - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 85
1. Power off the server and disconnect the power and external cables. 2. Remove the cover. (See "Removing and Replacing Server Covers and Bezels" (page 52) for instructions.) 3. Remove the memory airflow guide (see "Removing and Replacing the Memory Airflow Guide" (page 65)). 4. Remove the processor - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 86
. Figure 3-47 Replacing the System Battery 7. Replace the cover. (See "Removing and Replacing Server Covers and Bezels" (page 52) for instructions.) 8. Reconnect the power and external cables and turn on the server. 9. Reset the server time and date using the BCH DATE command. Once you have set the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 87
are installed, both power supplies must be connected separately to an AC power source. Core I/O Connections Each HP 9000 rp3410 and rp3440 server core I/O includes: • Four USB ports • Two 9-pin serial ports (console A and serial B are for factory use only) • One iLO MP I/O interface - One 10 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 88
the second power cord into the power supply in slot P2. Plug the other end of the power cord into an appropriate outlet. Connecting To the LAN The server has the following ports that provide network connectivity: • iLO MP LAN port. Use this port to access the iLO MP through the LAN. • Console/Remote - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 89
describes how to set up and start a console session on the server and includes the following steps: • Determine the physical access method to connect cables. There are two physical connections to the iLO MP: - LAN - RS-232 serial port • Configure the iLO MP and assign an IP address if necessary - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 90
up security access Advanced Setup 1 Activate Advanced Pack Features Log in to the iLO MP from a supported web browser or command line using the default user name and password. Change the . Setup Flowchart Use this flowchart as a guide to assist in the iLO MP setup process. 90 Installing the System - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 91
method and assign an IP address if necessary. Determining the Physical iLO MP Access Method Before you can access the iLO MP, you must first determine the correct physical connection method. The iLO MP has a separate LAN port from the system LAN port. It requires a separate Console Setup 91 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 92
LAN using the selected method. Configuring the iLO MP LAN Using DHCP and DNS DHCP automatically configures all DHCP-enabled servers with IP addresses, subnet masks, and gateway addresses. All HP 9000 entry class servers with the iLO MP are shipped from the factory with DHCP enabled. 92 Installing - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 93
: mp0014c29c064f. This address is assigned to the iLO MP card. The iLO MP card has a unique MAC address that identifies the card on the network. 2. Connect the LAN cable from the server to an active network port. 3. Apply AC power to the server (if not already done). 4. Open a browser, Telnet, or - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 94
and the servers cannot connect to the network. The LC command enables you to configure an IP address, host name, subnet mask, and gateway address. IMPORTANT: Ensure you have a console connection through the RS-232 serial port or a network connection through the LAN to access the iLO MP and use - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 95
the information to a file for future troubleshooting. 9. Use the LC command to disable DHCP. a. From the LC command menu, enter D and press Enter. b. Follow the instructions on the screen to change the DHCP status from Enabled to Disabled. c. Enter XD -R to reset the iLO MP. 10. Use the LC command - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 96
9000 iLO MP Operations Guide on the HP website at http://h20000.www2.hp.com/bizsupport/TechSupport. Modifying User Accounts and Default Password The iLO MP comes preconfigured with default factory settings, including a default user account and password. The two default user accounts at initial login - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 97
. If you plan to use directory services, HP recommends leaving at least one local account enabled as an alternate method of access. Accessing the Host Console This section describes the different ways to access the host console of the server. Accessing the Host Console With the TUI - CO Command This - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 98
(used when messages are logged or printed) To interact with the iLO MP through the web GUI, follow these steps: 1. Open a web browser and enter the DNS name for the iLO MP. The iLO MP login page opens. Figure 3-50 Web GUI Login Page 2. Log in using your user account name and password at the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 99
the Graphic Console Using VGA IMPORTANT: Onboard VGA graphics capability is not supported. You must install the A6150 graphics card to enable VGA grpahics support. See "Enabling VGA Graphics Capability" (page 99). The graphics capability of the HP 9000 rp3410 or rp3440 server is not supported. The - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 100
the A6150B graphics card kit for installation into a HP 9000 rp3410 or rp3440 server, install the graphics card to activate graphics capability. Do not install the USB card; it is not supported. USB capability is already incorporated into the rp3410 or rp3440 server, and the USB ports are located on - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 101
Initiate a console session, and access the MP Main Menu. 3. Enter CM to enable command mode. 4. Enter PC to use the remote power control command. 5. Enter ON to power on the server, and enter YES when prompted to confirm the action. 6. Start the operating system. Powering On the Server Manually NOTE - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 102
support PA-RISC servers.) Booting and Shutting Down HP-UX This section describes booting and shutting down HP-UX on the HP 9000 rp3410 and rp3440 servers. • To boot HP-UX, follow one of these procedures: - "Standard HP-UX Booting Using the Boot Console Handler" (page 102) describes the standard way - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 103
to access the server console. Accessing the console through the iLO MP enables you to maintain console access to the server after HP-UX has shut down. 3. Issue the shutdown command with the appropriate command-line options. The command-line options you specify dictate the way in which HP-UX shuts - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 104
are available for downloading at http://www.software.hp.com. Troubleshooting Using the Server Power Button The server Power button on the front panel operates differently depending on how long the button is held in, and on what the server is doing when the button is pressed. You must be aware of - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 105
its uses to properly troubleshoot the server. NOTE: If the server is off, and power is not connected to server power supplies, pressing the Power button has no effect. Power problems during installation are usually related to the installation process. If the server does not power on, check the LED - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 106
these steps: 1. Check iLO MP logs and analyze the problem. Determine if there is more than one symptom and if the problem is random. 2. Verify that the AC power source is stable. 3. Reseat all rear panel connectors. 4. Reseat all hot-swappable fans and power supplies. 5. Reseat all main memory - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 107
steps: 1. Initiate a server console session. 2. Insert the CD with the copy of the latest version of the firmware. 3. Using the BCH Main Menu, boot to the drive that contains the CD with the updated firmware. 4. Follow the instructions to update the firmware. Troubleshooting Using LED Indicators If - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 108
on troubleshooting and attempt to solve the problem. • Note failure symptoms and error indications (LEDs and messages) by checking the SEL. • Try to determine precisely what did or did not happen. 2. Collect the following information: • The model number of the server (for example, HP 9000 rp3440 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 109
describes booting and shutting down HP-UX on the HP 9000 rp3410 and rp3440 servers. • To boot HP-UX, follow one of these procedures: - "Standard HP-UX Booting Using the Boot Console Handler" (page 109) describes the standard way to boot HP-UX. Typically this results in booting HP-UX in multi-user - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 110
HP-UX: • To shut down and reboot an HP-UX system, use the shutdown -r command. • To shut down and halt (power off) an HP- MP for the server and use the Console menu to access the system console. Accessing the console through the iLO MP enables you to maintain console access to the server after HP - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 111
the shutdown -h command. To reboot a halted server you must power on the server using the PC command at the iLO MP Command menu. • To shut down HP-UX and reboot the server, issue the shutdown -r command. Verifying the Server Configuration Using Boot Console Handler To go the Information Menu, enter - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 112
112 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 113
This chapter provides troubleshooting instructions for maintaining your HP 9000 rp3410 or rp3440 server. Troubleshooting Methodology WARNING! Ensure that the system is powered off and all the power sources have been disconnected from the server before working with the server. Voltages are present - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 114
system is running and you are experiencing problems, use the following online tools to help solve your problem: (See "Troubleshooting Using Online Support Tools" (page 114).) • Support Tools Manager (STM) • Event Monitoring Service (EMS) • iLO MP Operating System Does Not Boot If your operating - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 115
Enable Monitoring iLO MP For complete information on the iLO MP, see the HP Integrity and HP 9000 iLO MP Operations Guide on the HP website at http://h20000.www2.hp.com/bizsupport/TechSupport. The following information provides iLO MP troubleshooting steps. Accessing the iLO MP Interface and System - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 116
Log Viewer Menu Exit command and return to the MP Main Menu 4. Enter t to select text mode. Troubleshooting Using Offline Support Tools To troubleshoot the HP 9000 rp3410 or rp3440 server, use the offline diagnostic environment (ODE) CD. Offline Diagnostic Environment Use ODE to evaluate specific - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 117
help identify specific hardware problems. LEDs on the rear panel of the server display LAN status. • SEL. The SEL provides detailed information about the errors identified by the LEDs. Use the iLO MP to view the SEL. Troubleshooting Using LEDs If you suspect a hardware failure, the power and system - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 118
logs, use the SL command available in the iLO MP command mode. The fault condition for system alerts of level 7 is cleared by resolving the problem and cycling power. For additional error information, see the SL error 5-4 lists the 10/100/1000 base-T Ethernet LAN connectors LEDs. 118 Troubleshooting - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 119
selftest or error iLO MP has booted 10BT link established 10BT activity No link or 100BT link 100BT link established 100BT activity No link or 10BT link Standby power on Standby power off System Board LEDs There are two additional LEDs that can help when troubleshooting the system. These LEDs - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 120
, this LED starts flashing. This means the BMC is active. Cleaning Procedures This section provides information on how to clean the HP 9000 rp3410 and rp3440 servers. IMPORTANT: Power off the server when cleaning it. Table 5-7 provides instructions on how to clean the server. 120 Troubleshooting - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 121
Cooling fans and grills Regularly Six Months Cleaning Procedure Dust with damp, lint-free cloth. Use the HP Video Screen Cleaning Solution found in 92193M Master Clean Kit. See the mouse's manual for mouse maintenance procedures. Check functions of cooling fans and clean the intake openings on the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 122
122 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 123
This chapter describes how to remove and replace hardware in HP 9000 rp3410 and rp3440 servers. CAUTION: Use care to prevent injury and equipment damage when performing these procedures. Voltages can be present within the server. Many assemblies are sensitive to damage by electrostatic discharge - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 124
Processor airflow guide 10 System fans (Fan 2 center, Fan 3 PCI card cage) 4 System fans (Fan 1A right, Fan 1B left) 11 Intrusion switch 5 Slimline optical drive 12 Memory sockets 6 Power supplies: 1 center, power supply 2 under 13 PCI card cage optical drive) 7 Status panel board 14 iLO MP - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 125
pods 4 CPU 1 5 CPU 0 6 Turbo fan power connectors 7 Five VRM cards 8 Battery 9 Power supply fan connector 17 PCI backplane connector 10 Power module power connector 18 Optical drive connector 11 HP ZX1 memory and I/O controller 19 iLO MP card connector (under heatsink) 12 Memory sockets 20 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 126
server on. Accessing a Rack-Mount Server HP 9000 rp3410 and rp3440 servers are designed to be rack mounted. The following procedure explains how to gain access to a server that is mounted in an approved rack. For slide installation instructions, see the Installation Guide, Mid-Weight Slide Kit (HP - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 127
a hot-swappable item, you can leave the server on and external cables (including the power cord) connected. To remove the top cover, follow these steps: 1. Power off the server and disconnect the power and external cables from the back of the server. 2. Ensure the top cover lock keyswitch is - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 128
Figure 6-4 Removing the Top Cover on a Rack-Mounted Server 3. Lift the top cover off the server chassis. Replacing the Top Cover on a Rack-Mounted Server CAUTION: Secure any wires or cables in your server so they will not get cut or interfere with the replacement of the top cover. To replace the top - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 129
and external cables. Removing and Replacing the Front Bezel on a Rack-Mounted Server You must remove the front bezel from the chassis to gain access to the power supplies and optical drive. Removing the Front Bezel To remove the front bezel, follow these steps: 1. Press in on the retaining clips - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 130
until it locks into place. Figure 6-8 Replacing the Front Bezel on a Rack-Mounted Server Accessing a Pedestal-Mount Server Both the HP 9000 rp3410 and the rp3440 servers are available in a pedestal configuration or can be converted from a rack to a pedestal configuration. To access the internal - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 131
2. Remove the side cover. a. Grasp both indentations at the top of the side panel and pull outward. b. Lift the side cover off of the server chassis. Figure 6-9 Removing the Side Cover on a Pedestal-Mounted Server Removing and Replacing Server Covers and Bezel 131 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 132
toward the back of the chassis and lift it off. CAUTION: The server depends on the access panels being closed for proper cooling of internal components. Operating the server with the side cover removed can cause the server to quickly overheat. Replacing the Top and Side Covers on a Pedestal-Mounted - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 133
the optical drive bay. Figure 6-11 Top Cover Alignment Mark b. Place the top cover on the chassis and slide it toward the front of the server until the blue release lever snaps in place. Figure 6-12 Replacing the Top Cover on a Pedestal-Mounted - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 134
chassis. Figure 6-13 Replacing the Side Cover on a Pedestal-Mounted Server Removing and Replacing the Front Bezel on a Pedestal-Mounted Server You must remove the front bezel from the chassis to gain access to the power supplies and optical drive. Removing the Front Bezel To remove the front bezel - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 135
2. Lift the bezel off the mounting tabs and away from the chassis. Replacing the Front Bezel on a Pedestal-Mounted Server To replace the front bezel, follow these steps: 1. Position the bezel at an approximate 45-degree angle and align the retaining slots at the bottom - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 136
it snaps into place. Removing and Replacing System Fans There are four system fans to keep the server cool when it is running. The system fans are hot-swappable, enabling you to replace a fan while the server is running. CAUTION: When the server is running, you must replace the top cover within five - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 137
2. Remove the fan. To remove fan 1A, 1B, 2 or 3 from a rack-mounted server, or fan 3 from a pedestal server, grasp the appropriate fan and lift it out of the fan socket (Figure 6-16; Figure 6-17; Figure 6-18). Figure 6-16 Removing Fan 1A or Fan - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 138
Use the PS command of the iLO MP to verify fan operation. Removing and Replacing the Power Supply The power supplies in the server are hot-swappable; that is, if one power supply stops working or exhibits voltage problems, the remaining supply can support the server until the failed unit is replaced - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 139
6-19 Releasing the Power Supply Retaining Clip 3. Press the power supply release lever down and slide the power supply out of the server. Figure 6-20 Removing the Power Supply Replacing the Power Supply To replace the power supply, follow these steps: Removing and Replacing the Power Supply 139 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 140
21). 3. Replace the front bezel. 4. Verify that both power supply LEDs are lit. 5. Use the PS command of the iLO MP to verify power supply operation. Removing and Replacing an Internal Hard Disk Drive The HP 9000 rp3410 or rp3440 server can support up to three hot-pluggable, Low-Voltage Differential - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 141
components from overheating. a. Remove the top cover. (See "Removing and Replacing Server Covers and Bezel" (page 126).) b. Press down on the unlock lever If you try to remove a hard disk drive without unlocking it from the server, you will damage the hard drive bay. Figure 6-22 Unlocking the Disk - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 142
Disk Drive To install or replace a hard disk drive, follow these steps: 1. If the server is powered on and the OS is running, prepare the OS to have the disk drive removed. (See your OS documentation for instructions on preparing the OS for removing and inserting hard drives.) 2. If you are locking - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 143
the drive no longer slides forward. You must leave the release lever in the open position, as shown, when you push the drive into the server. 5. Push in on the release lever to secure the drive is in the bay and to ensure that the drive connector is seated properly. Figure - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 144
(page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. • Use diagnostics provided by the ODE to exercise the newly installed module. 8. Reset the server to the BCH Service Menu to rescan the hard - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 145
Processor Airflow Guide Removing the Processor Airflow Guide To remove the processor airflow guide, follow these steps: 1. Power off the server and disconnect the power and external cables. 2. Remove the server cover. 3. Remove the IDE cable and power module cables from the processor airflow guide - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 146
4. Remove the main portion of the airflow guide: a. Hold the guide using the opening on top of the guide. b. At the same time, grasp the back end of the airflow guide and lift the guide out of the server. Figure 6-29 Removing the Processor Airflow Guide 146 Removing and Replacing Components - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 147
Opening the Release Clip d. Disconnect the power cable connected to the guide from the system board by squeezing the clip. e. Lift the front portion of the processor airflow guide out of the server. Figure 6-31 Removing the Front Portion of the Processor Airflow Guide Removing and Replacing Airflow - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 148
Replacing the Processor Airflow Guide To replace the processor airflow guide, follow these steps: 1. Replace the front portion of the airflow guide: a. Align the release latch of the front half of the airflow guide over the release latch post and snap it in place. b. Connect the power connector on - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 149
Replace the main portion of the airflow guide: a. Hold the opening on top of the processor airflow guide. b. At the same time, grasp the back end of the airflow guide and insert the airflow guide into the server. c. Connect the power module cable. d. Place the power and IDE cables in the cable clips - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 150
GB • 2 GB • 4 GB (HP 9000 rp3440 only). If 4 GB DIMMs are used, only one configuration (8 X 4 GB in the first eight sockets) is supported. Figure 6-33 shows the DIMM slot identification. Figure 6-33 DIMM Slot Identification rp3410 Memory Configuration The HP 9000 rp3410 supports DDR SDRAM DIMMs with - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 151
server. • A minimum of four DIMMs (one quad) is required in the model A7136B server. • All DIMMs within a quad must be identical. rp3440 Memory Configuration The HP 9000 rp3440 supports HP 9000 rp3440 server, system firmware must be greater than revision 45.10. Use the BCH FV command, or the iLO MP - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 152
power off the system now: Use ^B MP:CM> PC -OFF -NC, then pull power cord and replace DIMM. Otherwise, the system automatically reboots in 30 seconds. 4. You must remove power from the system within 30 seconds. 5. For instructions • In the HP 9000 rp3410 server, the first four DIMMs must be - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 153
four 512 MB or 1 GB DIMMs in sockets 2A, 2B, 3A, and 3B • On HP 9000 rp3440 servers, it is acceptable to load a quad of 256 MB DIMMs in sockets 0A, 0B, 1A and 1B, and a quad of larger DIMMs in sockets 2A, 2B, 3A and 3B To install DIMMs, follow these steps: 1. Power off the server - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 154
cover. 8. Reconnect the power and external cables and turn on the server. 9. Verify the memory replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 155
damage to the server. NOTE: Processor tool kit (HP part number 5069-5441) is required for removal and installation of a dual processor module. Removing a Dual Processor Module To remove a dual processor module, follow these steps: 1. Power off the server and disconnect the power and external cables - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 156
pod connector disconnects from its connector on the dual processor module (Figure 6-37. Figure 6-37 Disconnecting the Power Pod From the Dual Processor Module 8. Lift the power pod up and out of the chassis (Figure 6-38). Place the power pod into an antistatic container. 156 Removing and Replacing - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 157
Figure 6-38 Removing the Power Pod 9. Disconnect the turbo fan power cable. Figure 6-39 Disconnecting the Turbo Fan Cable 10. Release the four heatsink captive screws on the module heat sink. Removing and Replacing a Dual Processor Module 157 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 158
11. Slide the sequencing retainer plate toward the back of the server to open the hole in the edge of the heatsink for insertion of the special processor tool into the processor module locking mechanism. 12. Unlock the dual processor module locking mechanism using the CPU install tool. Insert the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 159
pin covers are available, install the cover on processor connectors to shield the connector pins. Place the dual processor module in an antistatic container. Figure 6-42 Removing the Dual Processor Module Figure 6-43 Dual Processor Module Location on System Board Removing and Replacing a Dual - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 160
on the system board (Figure 6-45). The four locator posts fit in the locator holes on the system board processor module mount. The turbo fan power cable must be positioned so that it is located on the side of the heatsink that faces the front of the server. 160 Removing and Replacing Components - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 161
and rotate it clockwise 180 degrees (Figure 6-46). Figure 6-46 Locking the Dual Processor Module in Place 8. Slide the sequencing retainer plate toward the front of the server. 9. Screw in the four heatsink captive screws in a crisscross torquing pattern by alternately tightening the screws so as - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 162
the Captive Screws 10. If you are installing a second dual processor module in a server which contained only one dual processor module, remove the spacers from the power module mounting: (Figure 6-48.) a. Locate the two power module shims on the system board. b. Remove the holding screws that - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 163
Figure 6-49 Aligning the Processor Module Power Pod 12. Align the two mounting screw holes on the power module with the screw holes in the shims on the system board metal mounting bracket (Figure 6-49). Screw in the power module mounting screws (Figure 6-50). (Use the screws removed in Step 10.) - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 164
will not be pinched when the processor airflow guide is set in place (Figure 6-51). Figure 6-51 Routing the Turbofan Power Cables Through the Heatsink Posts 14. Connect the turbo fan power cable to the system board. 15. Connect the power pod cable to the power connector on the system board. 164 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 165
HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. • Use MAKODIAG provided by the ODE to exercise the newly installed processors. Removing and Replacing the System Battery The server 's instructions. Removing - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 166
. 2. Replace the processor airflow guide. (See "Replacing the Processor Airflow Guide" (page 148).) 3. Replace the memory airflow guide. (See "Replacing the Memory Airflow Guide" (page 145).) 4. Replace the cover. 5. Reconnect the power and external cables and turn on the server. 166 Removing and - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 167
199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. 7. You must reset the system time and date using the BCH DATE command. Once you have set the time, turn the server off, unplug the power cord, and - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 168
PCI Card Cage 4. Grasp the PCI card cage cover and slide it away from the bulkhead end of the cage, then lift the cover off. Figure 6-55 Removing the PCI Card Cage Cover Replacing the PCI Card Cage To replace the PCI card cage into the server, follow these steps: 168 Removing and Replacing Components - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 169
two 64-bit, 133 MHz PCI-X card sockets and the HP 9000 rp3440 server provides four 64-bit, 133 MHz PCI-X card sockets. WARNING! Ensure that the server is powered off and all the power sources have been disconnected from the server before removing or replacing a PCI card. Voltages are present at - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 170
5. Install a PCI slot cover to close the cavity left by the removal of the PCI card (Figure 6-56). This maintains the proper airflow within the chassis. Figure 6-56 Installing a PCI Slot Cover Replacing a PCI or Graphics Card To replace the PCI or graphics card, follow these steps: 1. Remove the PCI - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 171
or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. Removing and Replacing the PCI Backplane The HP 9000 rp 3410 and rp3440 server system backplane is called the PCI backplane and provides four PCI card - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 172
the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. Removing and Replacing a Removable Media Drive The removable media drive is located behind the front bezel. WARNING! Ensure that the server is powered off - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 173
cover. 5. Reconnect the power and external cables and turn on the server. 6. Verify the drive replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 174
of the 25-pin serial connector. 4. Replace the top cover. 5. Reconnect the power and external cables. (Do not turn on the server at this time.) 6. If you have installed a new iLO MP card, use the iLO MP commands to configure the server for operation. Enter the network settings recorded during iLO - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 175
information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. 8. Turn on the server. Removing and Replacing the iLO MP Card Battery Systems have a second battery that might - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 176
Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. Removing and Replacing the LED Status Panel The LED status panel card contains the server and diagnostic LEDs. Removing the LED - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 177
Server Covers and Bezel" (page 126).) 3. Remove these components from the system board: • System fans. (See "Removing a System Fan" (page 136)) • PCI card cage. (See "Removing the PCI Card Cage" (page 167)) • Memory airflow guide. (See "Removing the Memory Airflow Guide" (page 144)) • Processor - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 178
(page 152)) • Dual processor modules. (See "Removing a Dual Processor Module" (page 155)) • iLO MP card. (See "Removing the iLO MP Card" (page 173)) 4. the rear of the server chassis. Figure 6-65 Removing the Backplane System Board Mounting Screws 6. Disconnect the AC power cable connectors. 7. - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 179
Figure 6-66 Removing the System Board Mounting Screw Removing and Replacing the System Board 179 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 180
the system board: a. Grasp the memory controller chip heatsink and the processor module heatsink and slide the system board toward the front of the server. This releases the system board from its chassis standoffs. b. Lift up the processor module side of the system board and slide it free of the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 181
new system board by its edges and carefully align it in the server: a. Angle the board to enable the PCI connector to slide into PCI connector posts on the system board into their slots on the server chassis. Figure 6-68 Aligning the System Board PCI Connector 2. Slide the system board back toward the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 182
the back of the server and screw in the power connector mounting screws. Figure 6-72 Reinstalling the Power Connectors 8. Replace the following server components: • iLO MP card. (See "Replacing the iLO MP Card" (page 174)) • Dual processor modules. (See "Installing a Dual Processor Module" (page 160 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 183
base system that is one processor 800mhz CPU, skip steps g-j and go to step k to reset the server. g. Enter the upgrade command at the service menu prompt. You will be Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 184
A9948A - rp3440-1 Way 800 MHz Solution A9949A - rp3440-1 Way 1 GHz Solution A7136A must be used when entering the system setting product number for the A7136B - rp3410-1 Way Base server 800MHz Solution, as detailed in step 5 of the following procedure. WARNING! Ensure that the server is powered off - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 185
180).) 3. Power the system on. 4. At the BCH prompt, enter the SER command. This puts you into the service menu. 5. At the service menu prompt, If your product is a one processor 800MHz CPU, skip steps 9-12 and go to step 13 to reset your server. 9. At the service menu prompt, enter upgrade. The - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 186
the resetting with the changes in effect. CAUTION: If this procedure is not followed, the server components will not be functional. Removing and Replacing the Power Supply Interface Module The Power Supply Interface (PSI) module supports up to two redundant power supplies. Removing the Power Supply - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 187
5. Unscrew the PSI mounting screw and remove the PSI module from the server. Figure 6-75 Removing the Mounting Screw Figure 6-76 Removing the PSI Interface Module Replacing the Power Supply Interface Module To replace the power supply interface module, follow these steps: Removing and Replacing the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 188
on the hard disk drive bay wall. Figure 6-77 Replacing the Power Supply Interface Module 2. Screw in the PSI module mounting screw and secure the power cables behind the holding clips. Figure 6-78 Securing the Power Supply Interface Module and Cables 3. Replace the system board. (See "Replacing the - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 189
Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use these steps: 1. Power off the server and disconnect all the power and external cables. 2. Remove the top cover. (See "Removing and Replacing Server Covers and Bezel" - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 190
Figure 6-80 Disconnecting the SCSI Cables Figure 6-81 Removing the Mounting Screws 190 Removing and Replacing Components - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 191
7. Remove the hard drive backplane by sliding it in the direction of the arrow and pulling it outward from its standoff posts. Figure 6-82 Removing the SCSI Backplane Figure 6-83 Removing the SCSI Backplane From the Chassis Replacing the Hard Disk Drive SCSI Backplane To replace the hard disk drive - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 192
top cover. 7. Reconnect all the power and external cables. 8. Verify the backplane replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 193
parts displayed in Figure A-1 do not represent all the parts in the HP 9000 rp3410 and rp3440 servers. Figure A-1 Parts Identification Figure A-2 shows the pedestal and rack parts for the HP 9000 rp3410 and rp3440 servers. See the replaceable parts list to identify part numbers. Parts Illustrations - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 194
allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are three - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 195
in Figure A-1 or Figure A-2. When ordering parts for HP 9000 rp3410 and rp3440 servers, see Table A-2. Table A-2 Replaceable Parts List Item Description No. Part Number Replacement PCA Boards (System Components) 22 Power Supply Interface Module A7231-04018 N/A SCSI Backplane A7231-66520 23 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 196
Panel A7231-66550 13 iLO MP Card A7231-66580 Optical Devices 14 (rp3440 (A9774A)) A6969AX 2 2 GB DDR-SDRAM (rp3440) (A9775A) A6970AX 2 4 GB DDR-SDRAM, (rp3440) Fan 3) A7231-04033 N/A Assembly, Standard 80 mm Fan A7231-04017 Processors 5 Dual 800 MHz PA-RISC CPU with 32 MB L2 A7138 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 197
Item Description No. Part Number Replacement N/A Processor Tool Kit 5069-5441 Power Supply 10 Power Supply, 650 Watts, Redundant (A6874A) A6874-63000 4 Assembly, Power Pod 0950-4294 Battery N/A System Battery (BR2330) 1420-0386 N/A iLO MP Card Battery (BR2032) N/A Pedestal and Rack - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 198
Dual-Channel Internal SCSI Cables (2) A7231-63025 N/A iLO MP Card M Cable A6144-63001 N/A Flex Cable for the iLO MP Card A7231-63008 N/A Audio Cable 8121-0808 N/A Headphone 5183-9500 N/A Power Cord U.S. Canada 125 VAC 8120-1378 N/A Power Cord Cont. Europe 250 VAC 8120-1689 N/A Chinese - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 199
utility that is part of the server. High-level information is also provided on iLO MP. For complete information on the iLO MP, see the HP Integrity and HP 9000 iLO MP Operations Guide on the HP website at http:// h20000.www2.hp.com/bizsupport/TechSupport. Boot Console Handler The BCH user interface - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 200
menu SERvice menu Displays or sets boot values Displays hardware information Displays service commands DIsplay HElp [|] RESET ---- LUN 0. You can also set and display the paths of console (graphics/serial) and keyboard. For example: Main Menu: Enter command or menu > pa - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 201
(hex) Alternate boot path: intscsib.2 0/1/1/0.2 0/01/01/01.2 (hex) Console path: 0/7/1/1.0 0/07/01/01.1 (hex) Keyboard path: 0/0/4/0.0 0/0/04/0.0 for boot attempt CPUconfig [] [ON|OFF] Config/Deconfig processor DEfault Set the system to predefined values FastBoot [ON|OFF] - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 202
values: Primary boot path: 0/0/1/0.0 Alternate boot path: 0/0/2/0 Console path: 0/0/1/0.0 Keyboard path: 0/0/4/0.0 Autoboot: ON Autosearch: ON processor information Display selftest warning messages Display selftest warning messages BOot [PRI|ALT|] DIsplay HElp [] RESET - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 203
location. The iLO MP is available whenever the system is connected to a power source, even if the server main Power button is in the off position. For complete information on the iLO MP, see the HP Integrity and HP 9000 iLO Operations Guide on the HP website at http://h20000.www2.hp.com/bizsupport - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 204
204 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 205
, typical, and maximum configurations for the HP 9000 rp3410 and rp3440 servers. It also lists the server and rack weights and dimensions. Table C-1 Physical and Environmental Specifications Condition Typical Heat Release 100-250 VAC Weight Airflow, Nominal Airflow, at Maximum Ambient degrees - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 206
206 - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 207
, accessing using VGA, 100 setup, 89 troubleshooting, 106 contacting HP, 108 control panel LEDs, 118 controller baseboard management, 28 processor dependent hardware, 27 SCSI, 28 controls CD/DVD, 33 control panel, 31 disk drive, 33 cooling bulk power supply, 45 CPU/Memory, 45 PCI/mass storage - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 208
installation, 61 hot-swappable fans, 136 power supply, 138 HP-UX BCH, 109 booting, 109 LVM troubleshooting, 115 installation checklist, 50 installing the A6150 graphics card, 100 installing the system, 47 integrated lights-out management processor (see iLO MP) intermittent server problems - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 209
problems, 105 reset command (see PR) standby state, 100 states, 38, 100 power supply hot-swappable, remove, 138 hot-swappable, replace, 139 installing, 76 interface module, remove, 186 interface module, replace, 187 unit, 21 powering off the server, 39-40, 101-102 manually, 40, 102 using the iLO MP - HP rp3440 | User Service Guide, Sixth Edition - HP 9000 rp3410/rp3440 - Page 210
replace, 149 T temperature and humidity specifications, 45 toe-tag, 93 tools required, 123 troubleshooting console, 106 DVD, 106 hard drive, 106 hardware, 117 iLO MP, 115 intermittent server problems, 106 LAN LEDs, 118 methodology, 104, 113 operating system, 105, 114 power and system LEDs, 118 210
HP 9000 rp3410 and HP 9000 rp3440
User Service Guide
HP Part Number: A7137-96008-ed6
Published: February 2010
Edition: 6