HP 8550dn HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Use - Page 176
The printer has lost communication with the network., to bring the printer online.
UPC - 088698946428
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Problem Cause and Solution Color toner carousel will not rotate The power cord is not firmly plugged into both the printer and the power receptacle. Remove and reconnect the power cord. The printer must be turned on. Verify the clear door is closed, the imaging drum and black toner cartridge are installed (including removing the orange seal from the black toner cartridge and swinging the upper lever to the left), and the upper right door is closed. The printer is on, but not receiving data (Data light does not blink and nothing prints) READY is not displayed on the printer control panel. Press GO to bring the printer online. The printer has lost communication with the network. Turn the printer off and then turn the printer on to re-establish the connection. The network cable is not correct for the network operating system. Select the correct network cable for the network operating system. For more information, see the getting started guide. EN Printer Response Problems 175