HP 8550dn HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer - Use - Page 182

Application Problems

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Application Problems Problem Cannot change system selections through software Cannot select a font in the application Cause and Solution The correct printer driver is not loaded. Load the correct printer driver. The correct printer driver is not selected. Select the correct printer driver. The font is not available in your application. Use a font manager utility to add the font. If you have downloaded a font on the printer hard disk and you do not see the font in the application, see the download program (such as EuroForm or other font management utilities) help for more information. Print a disk directory page to see if the font has been downloaded to the printer hard disk. If the font is on the printer hard disk, install the font in Windows using a font management utility or through the Windows control panel. For more information on installing a font using the Windows control panel, see the appropriate online help. The font might have been downloaded to the printer RAM rather than to the printer hard disk. When the printer is turned off and on, all data in the printer's RAM is lost. Download the font to RAM again. For more information on downloading fonts, see the online help. If you selected one font and another font prints out, the font is not available and the application has substituted the font. Make sure the selected font has been downloaded to the printer hard disk or printer RAM. For more information on downloading fonts, see the online help. EN Application Problems 181

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EN
Application Problems
181
Application Problems
Problem
Cause and Solution
Cannot change system
selections through
software
The correct printer driver is not loaded. Load the correct
printer driver.
Cannot select a font in
the application
The correct printer driver is not selected. Select the
correct printer driver.
The font is not available in your application. Use a font
manager utility to add the font.
If you have downloaded a font on the printer hard disk
and you do not see the font in the application, see the
download program (such as EuroForm or other font
management utilities) help for more information.
Print a disk directory page to see if the font has been
downloaded to the printer hard disk. If the font is on the
printer hard disk, install the font in Windows using a font
management utility or through the Windows control
panel. For more information on installing a font using
the Windows control panel, see the appropriate online
help.
The font might have been downloaded to the printer
RAM rather than to the printer hard disk. When the
printer is turned off and on, all data in the printer's RAM
is lost. Download the font to RAM again. For more
information on downloading fonts, see the online help.
If you selected one font and another font prints out, the
font is not available and the application has substituted
the font. Make sure the selected font has been
downloaded to the printer hard disk or printer RAM. For
more information on downloading fonts, see the online
help.