Canon imagePROGRAF W8400 W8400 User's Guide - Page 363
Message Is Displayed, No Printhead, Printhead Error, Check Printhead, Online, Replace, P.head
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Message Is Displayed No Printhead Cause1 The printhead is not installed. Solution 1: Install the printhead. (→ P.4-22) Printhead Error! Cause1 The printhead has malfunctioned. Solution 1: Turn OFF the printer, wait for 3 seconds min., and then turn ON the printer again. Solution 2: If the message appears again after doing the procedure above, read the content of the message and write down the first line, turn OFF the printer, and then contact a Canon service center. Check Printhead Cause1 The printhead installed cannot be used with this printer. Solution 1: Install the printhead for this printer. (→ P.4-22) Cause 2: Printhead abnormal. Solution 1: Open the top cover. If the carriage is out, replace the printhead. (→ P.4-21) Solution 2: If the carriage is not installed, close the top cover, press the Online button, select Replace P.head, and then replace the printhead. (→ P.4-21) Cause 3: If you see this message when the print job starts, the condition of the printhead is poor and cannot eject ink properly. Solution 1: Press the Stop/Eject button to stop the print job, perform Head Cleaning B, then start the print job again. (→ P.4-39) If this does not solve the problem, replace the printhead. (→ P.4-22) Solution 2: Although you can perform the print job if you press the Online button, the print quality may become poor. Cause 4: Ink is not filled in the printhead properly. Solution 1: Remove all ink tanks and reinsert them properly. (→ P.4-2) 6- 16 TOP Chapter 1 Basic Use Chapter 2 Using Various Media Chapter 3 Printing by Objective Chapter 4 Maintenance Chapter 5 Using the Printer in a Network Environment Chapter 6 Troubleshooting Chapter 7 Operating the Function Menu Contents Index