Canon imagePROGRAF W8400 W8400 User's Guide - Page 379
Abnormal Content, Only monochrome is printing
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Unexpected Printing Results Abnormal Content Broken lines are visible Cause 1: Printhead is out of alignment. Solution 1: Use the printer operation panel to adjust the printhead position. (→ P.4-41) Cause 2: If you change the type of Bk ink, the printhead position may lose alignment. Solution 1: Perform printhead adjustment. Random, bizarre characters are printing Cause 1: Data from the print job data stream has been lost. Solution 1: Switch the printer and computer off, then switch them on again and start the print job again. Cause 2: Another printer driver was selected for the print job. Solution 1: Select the correct printer driver for the printer and try again. (→ P.1-31) Cause 3: Font selected for printing not supported. Solution 1: Make sure that the software application you are using has the correct type of fonts and that they have been installed correctly. (→ Software Application Instructions) Length for the media feed method is not correct Cause 1: Band Joint is selected. Solution 1: If you want to match size the media feed direction correctly, select Print Length for the Feed Priority item, then enter the setting for the Adjust Length. The amount of media feed can be adjusted in 0.02% increments. Only monochrome is printing Cause 1: The printer driver's Color Mode is set to Monochrome (Photo), Monochrome, or Black Only. Solution 1: On the Main tab of the printer driver, select Color for the Color Mode and try again. (→ Printer Driver Online Help) Cause 2: Color ink nozzles are jammed. Solution 1: Print a nozzle check pattern to confirm the condition of the printhead. If a printhead nozzle is blocked, do the printhead cleaning procedure. (→ P.4-37, P.4-39) 6- 32 TOP Chapter 1 Basic Use Chapter 2 Using Various Media Chapter 3 Printing by Objective Chapter 4 Maintenance Chapter 5 Using the Printer in a Network Environment Chapter 6 Troubleshooting Chapter 7 Operating the Function Menu Contents Index