HP Xw6600 HP xw6600 Workstation Service and Technical Reference Guide - Page 123

Solving hard drive problems, Table 5-5

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Table 5-4 Diskette problems (continued) Problem Cause Solution Diskette write-control is enabled. Use the Computer Setup (F10) Utility to verify the storage security feature disabled settings. Diskette is damaged. Replace the damaged disk. Cannot format diskette. Invalid media reported. When formatting a disk in MS-DOS, you might need to specify diskette capacity. For example, to format a 1.44- MB diskette, enter the following command at the MSDOS prompt: FORMAT A: /F:1440 A problem has occurred with a disk The directory structure is bad, Right-click Start, select Explore, and then select a drive. transaction. or there is a problem with a file. Select File>Properties>Tools. Under Error-checking, select Check Now. Diskette drive cannot read a diskette. Diskette is not formatted. Format the diskette. You are using the wrong Verify the type of drive that you are using and use the diskette type for the drive type. correct diskette type. You are reading the wrong drive. Verify the drive letter in the path statement. Diskette is damaged. Replace the diskette with a new one. "Invalid system disk" message is displayed. A diskette that does not contain the system files needed to start the workstation has been inserted into the drive. When drive activity stops, remove the diskette and press the Spacebar. The workstation attempts to boot from the next device in the boot order. Diskette error has occurred. Restart the workstation by pressing the power button. Cannot Boot to Diskette. Diskette is not bootable. Replace with a bootable diskette. Diskette boot has been disabled in Computer Setup. Run Computer Setup and enable diskette boot in Storage>Boot Order. Removable media boot has been disabled in Computer Setup. Run Computer Setup and enable Removable Media Boot in Storage>Storage Options. Diskette MBR validation is enabled. Run the Computer Setup (F10) Utility and disable Diskette MBR Validation in Storage>Storage Options. Solving hard drive problems Table 5-5 Hard drive problems Problem Cause Solution Hard drive error occurs. Hard disk has bad sectors or has failed. Use a utility to locate and block usage of bad sectors. If necessary, reformat the hard disk. Or, if the drive is detected by the BIOS, then run DPS Selftest . Disk transaction problem. The directory structure is bad, Right-click Start, select Explore, and select a drive. or there is a problem with a file. Select File>Properties>Tools. Under Error-checking, select Check Now. Drive not found (identified). Loose cable. Verify cable connections. ENWW Customer Self Help 113

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Problem
Cause
Solution
Diskette write-control is
enabled.
Use the Computer Setup (F10) Utility to verify the storage
security feature disabled settings.
Diskette is damaged.
Replace the damaged disk.
Cannot format diskette.
Invalid media reported.
When formatting a disk in MS-DOS, you might need to
specify diskette capacity. For example, to format a 1.44–
MB diskette, enter the following command at the MS-
DOS prompt:
FORMAT A: /F:1440
A problem has occurred with a disk
transaction.
The directory structure is bad,
or there is a problem with a file.
Right-click
Start
, select
Explore
, and then select a drive.
Select
File>Properties>Tools
. Under Error-checking,
select
Check Now
.
Diskette drive cannot read
a diskette.
Diskette is not formatted.
Format the diskette.
You are using the wrong
diskette type for the drive type.
Verify the type of drive that you are using and use the
correct diskette type.
You are reading the wrong
drive.
Verify the drive letter in the path statement.
Diskette is damaged.
Replace the diskette with a new one.
“Invalid system disk” message is
displayed.
A diskette that does not contain
the system files needed to start
the workstation has been
inserted into the drive.
When drive activity stops, remove the diskette and press
the
Spacebar.
The workstation attempts to boot from the
next device in the boot order.
Diskette error has occurred.
Restart the workstation by pressing the power
button.
Cannot Boot to Diskette.
Diskette is not bootable.
Replace with a bootable diskette.
Diskette boot has been
disabled in Computer Setup.
Run Computer Setup and enable diskette boot in
Storage>Boot Order
.
Removable media boot has
been disabled in Computer
Setup.
Run Computer Setup and enable Removable Media Boot
in
Storage>Storage Options
.
Diskette MBR validation is
enabled.
Run the Computer Setup (F10) Utility and disable
Diskette MBR Validation in
Storage>Storage Options
.
Solving hard drive problems
Table 5-5
Hard drive problems
Problem
Cause
Solution
Hard drive error occurs.
Hard disk has bad sectors or
has failed.
Use a utility to locate and block usage of bad sectors. If
necessary, reformat the hard disk.
Or, if the drive is detected by the BIOS, then run DPS Self-
test .
Disk transaction problem.
The directory structure is bad,
or there is a problem with a file.
Right-click
Start
, select
Explore
, and select a drive.
Select
File>Properties>Tools
. Under Error-checking,
select
Check Now
.
Drive not found (identified).
Loose cable.
Verify cable connections.
Table 5-4
Diskette problems (continued)
ENWW
Customer Self Help
113