HP Xw6600 HP xw6600 Workstation Service and Technical Reference Guide - Page 143

POST error messages, continued, Screen message, Probable cause, Recommended action - processor upgrade

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Table 5-18 POST error messages (continued) Screen message Probable cause Recommended action 923-Non fatal uncorrectable PCI error in slot # A PCI or PCIe non-fatal error condition Move the card to a different slot. If the problem persists, occurred for the card in the designated replace the card. slot 924-Non fatal correctable PCI error Contact HP support. 925-Non fatal uncorrectable Non-fatal, uncorrectable ESI error on Contact HP support. ESI error slot # occured. 926-Non fatal correctable ESI error Non-fatal, correctable ESI error on slot Contact HP support. # occured. 927-Non fatal FSB error Non-fatal FSB error on FSB # occured. Contact HP support. 928-Non fatal uncorrectable Non-fatal, uncorrectable FBD error on Contact HP support. FBD error DIMM # occurred. 929-Non fatal correctable FBD error Non-fatal, correctable FBD error on (DIMM is identified) Contact HP support. 930-Non fatal internal Northbridge error Non-fatal, Internal Northbridge error Contact HP support. 1720-SMART Hard Drive Detect Imminent Failure Hard drive is about to fail. (Some hard 1. drives have a firmware patch that fixes erroneous error messages.) 2. Determine if hard drive is giving correct error message. Run the Drive Protection System test (if applicable). 3. Apply firmware patch (if applicable). See http://www.hp.com/support. 4. Back up contents and replace the hard drive. 1783-Fixed Disk 0/1 locked Hard disk drive failure Diagnose the hard drive, and replace it if necessary. 1794-Inaccessible devices attached to SATA 1 and/or SATA 3 Missing or improperly attached cable Ensure that a cable is attached. Reattach the cable. 1796-SATA Cabling Error Missing or improperly attached cable Ensure that a cable is attached. Reattach the cable. 1800-Temperature Alert Insufficient coolling Ensure proper fan operation, and increase fan speed. 1801-Microcode Patch Error Processor not supported by ROM BIOS Ensure that the installed processor is supported by the workstation. Upgrade BIOS to proper version for this workstation and processor. 1802-Processor Not Supported The system board does not support the Replace the processor with a compatible one. processor ERROR: An unsupported Unsupported processor detected processor is installed. System halted Replace the processor. ERROR: A processor requiring Unsupported processor detected too much power is installed. System halted Replace the processor. ERROR: Mixing processors with different power requirements. This is not supported. System halted. Mixed type processors detected Replace the processors with matched processors. ENWW POST error messages 133

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Screen message
Probable cause
Recommended action
923—Non fatal uncorrectable
PCI error in slot #
A PCI or PCIe non-fatal error condition
occurred for the card in the designated
slot
Move the card to a different slot. If the problem persists,
replace the card.
924—Non fatal correctable
PCI error
Contact HP support.
925—Non fatal uncorrectable
ESI error
Non-fatal, uncorrectable ESI error on
slot # occured.
Contact HP support.
926—Non fatal correctable
ESI error
Non-fatal, correctable ESI error on slot
# occured.
Contact HP support.
927—Non fatal FSB error
Non-fatal FSB error on FSB # occured.
Contact HP support.
928—Non fatal uncorrectable
FBD error
Non-fatal, uncorrectable FBD error on
DIMM # occurred.
Contact HP support.
929–Non fatal correctable
FBD error
Non-fatal, correctable FBD error on
(DIMM is identified)
Contact HP support.
930–Non fatal internal
Northbridge error
Non-fatal, Internal Northbridge error
Contact HP support.
1720—SMART Hard Drive
Detect Imminent Failure
Hard drive is about to fail. (Some hard
drives have a firmware patch that fixes
erroneous error messages.)
1.
Determine if hard drive is giving correct error
message.
2.
Run the Drive Protection System test (if
applicable).
3.
Apply firmware patch (if applicable).
See
support
.
4.
Back up contents and replace the hard drive.
1783—Fixed Disk 0/1 locked
Hard disk drive failure
Diagnose the hard drive, and replace it if necessary.
1794—Inaccessible devices
attached to SATA 1 and/or
SATA 3
Missing or improperly attached cable
Ensure that a cable is attached. Reattach the cable.
1796—SATA Cabling Error
Missing or improperly attached cable
Ensure that a cable is attached. Reattach the cable.
1800—Temperature Alert
Insufficient coolling
Ensure proper fan operation, and increase fan speed.
1801—Microcode Patch Error
Processor not supported by ROM
BIOS
Ensure that the installed processor is supported by the
workstation. Upgrade BIOS to proper version for this
workstation and processor.
1802—Processor Not
Supported
The system board does not support the
processor
Replace the processor with a compatible one.
ERROR: An unsupported
processor is installed. System
halted
Unsupported processor detected
Replace the processor.
ERROR: A processor requiring
too much power is installed.
System halted
Unsupported processor detected
Replace the processor.
ERROR: Mixing processors
with different power
requirements. This is not
supported. System halted.
Mixed type processors detected
Replace the processors with matched processors.
Table 5-18
POST error messages
(continued)
ENWW
POST error messages
133