HP Xw6600 HP xw6600 Workstation Service and Technical Reference Guide - Page 139

Help tab, POST error messages, HP Insight Diagnostics, Error Codes, Test Components

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performed to resolve the hardware problem. The error count is the number of times the test has failed. The Clear Error Log button clears the contents of the Error Log. Help tab The Help tab provides three views: ● HP Insight Diagnostics-Provides introductory and detailed information about Insight Field Diagnostics. ● Error Codes-Provides error code listings, including devices tested, messages, and recommended repair information. ● Test Components-Reloads and refreshes all components and displays component details after the refresh. POST error messages Power On Self Test (POST) is a program run at startup that initializes and runs tests on installed hardware. An audible and/or visual message appears if the POST encounters a problem. POST checks the following items to ensure that the workstation system is functioning properly: NOTE: If the power-on password is set, a key icon appears on the screen while POST is running. You must enter the password before continuing. Table 5-18 POST error messages Screen message Probable cause Recommended action 101-Option ROM Error System ROM checksum Verify the correct ROM: 1. Flash the ROM, if needed. 2. If an expansion card was recently added, remove it to find out if the problem remains. 3. Clear CMOS. If the message disappears, there might be a problem with the expansion card 4. Replace the system board. 102, 103-System Board Failure DMA, timers, etc. may be set improperly or defective 1. Clear the CMOS. 2. Remove the expansion boards. 3. Replace the system board. 110-Out of Memory for Option ROMs Option ROM for a device was unable to run due to memory constraints. Run the Computer Setup (F10) Utility to disable unneeded option ROMs, and to enable ACP0/USB Buffers at Top of Memory under the Advanced>PowerOn options. 162-System Options Not Set, Configuration incorrect. RTC battery or Systems Options Error might need replacement 1. Run the Computer Setup (F10) Utility. 2. Set the date and time from the Control Panel or in the setup utility (depending on the operating system). 3. If the problem persists, replace the RTC battery. ENWW POST error messages 129

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performed to resolve the hardware problem. The error count is the number of times the test has failed.
The Clear Error Log button clears the contents of the Error Log.
Help tab
The Help tab provides three views:
●
HP Insight Diagnostics
—Provides introductory and detailed information about Insight Field
Diagnostics.
●
Error Codes
—Provides error code listings, including devices tested, messages, and
recommended repair information.
●
Test Components
—Reloads and refreshes all components and displays component details after
the refresh.
POST error messages
Power On Self Test (POST) is a program run at startup that initializes and runs tests on installed
hardware. An audible and/or visual message appears if the POST encounters a problem. POST checks
the following items to ensure that the workstation system is functioning properly:
NOTE:
If the power-on password is set, a key icon appears on the screen while POST is running. You
must enter the password before continuing.
Table 5-18
POST error messages
Screen message
Probable cause
Recommended action
101—Option ROM Error
System ROM checksum
Verify the correct ROM:
1.
Flash the ROM, if needed.
2.
If an expansion card was recently added, remove
it to find out if the problem remains.
3.
Clear CMOS. If the message disappears, there
might be a problem with the expansion card
4.
Replace the system board.
102, 103—System Board
Failure
DMA, timers, etc. may be set
improperly or defective
1.
Clear the CMOS.
2.
Remove the expansion boards.
3.
Replace the system board.
110—Out of Memory for
Option ROMs
Option ROM for a device was unable
to run due to memory constraints.
Run the Computer Setup (F10) Utility to disable
unneeded option ROMs, and to enable ACP0/USB
Buffers at Top of Memory under the Advanced>Power-
On options.
162—System Options Not Set,
or Systems Options Error
Configuration incorrect. RTC battery
might need replacement
1.
Run the Computer Setup (F10) Utility.
2.
Set the date and time from the Control Panel or in
the setup utility (depending on the operating
system).
3.
If the problem persists, replace the RTC battery.
ENWW
POST error messages
129