HP LaserJet 9040/9050 Service Manual - Page 193

View the event log Use the event log to scroll through the contents of the event log from the control panel. The 50 most recent events appear, with the most recent appearing first. Use or to scroll through the eventlog contents. If the event log is empty, the control panel shows the message EVENT LOG IS EMPTY. Follow these steps to view the event log: 1 Press to open the menus. 2 Use or to scroll to CONFIGURE DEVICE, and then press . 3 Use or to scroll to DIAGNOSTICS, and then press . 4 Use or to scroll to SHOW EVENT LOG, and then press . 5 The event log appears. Error number Page count Error code 13.3 PAPER JAM CHECK RIGHT DOOR 50 0000006 XX.XX.XX Appears on control-panel display Appears in the event log Figure 121. Example of events Hint Whenever a 13.XX appears on the control panel, clear the jammed media from the printer, press PAUSE/ RESUME or MENU to stop printing, and print the event log. If you cannot print the event log, you can still view it on the control panel. Troubleshooting by using control-panel messages 177