HP LaserJet 9040/9050 Service Manual - Page 212

JAM IN LEFT, ACCESSORY, For help press, 12.1E

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Table 21. Numeric error messages (continued) Control panel message Event-log Description error message Recommended action 13.12.20 JAM IN LEFT ACCESSORY For help press 13.12.14 z Media is present in the 1 accumulator when the printer is turned on. 2 z Media is activating the exit sensor when the printer is 3 turned on. 4 Clear the jam. Turn off the printer, and then turn the printer on again. Send two pages through for a paper-path test. Replace the accumulator assembly. 13.12.21 JAM IN LEFT ACCESSORY For help press 13.12.15 Media is jammed in the accumulator entry area. 1 Clear the jam. 2 Turn off the printer, and then turn the printer on again. 3 Send two pages through for a paper-path test. 4 Replace the accumulator assembly. 13.12.22 JAM IN LEFT ACCESSORY For help press 13.12.16 The GW sensor never activated. Note This jam might be a hardware malfunction if the failure persists consistently. 1 Clear the jam. 2 Turn off the printer, and then turn the printer on again. 3 Send two pages through for a paper-path test. 4 Replace the accumulator assembly. 13.12.23 JAM IN LEFT ACCESSORY For help press 13.12.17 Media is jammed in the accumulator exit area. 1 Clear the jam. 2 Turn off the printer, and then turn the printer on again. 3 Send two pages through for a paper-path test. 4 Replace the accumulator assembly. 13.12.24 JAM IN LEFT ACCESSORY For help press 13.12.30 JAM IN LEFT ACCESSORY For help press 13.12.18 13.12.1E The retainer sensor does not 1 activate. 2 Note This jam might be a hardware 3 malfunction if the error persists. 4 z The carriage hit the media. 1 z Media is jammed between the 2 carriage and the stack of paper in the stapling area. z The carriage motor does not 3 detect movement; it should be finding the home position. 4 5 6 Clear the jam. Turn off the printer, and then turn the printer on again. Send two pages through for a paper-path test. Replace the accumulator assembly. Clear the jam. Perform a staple-position calibration. Send a staple job to the stapler. Turn off the printer, and then turn the printer on again. Replace the carriage assembly. Replace the stapler unit. 196 Chapter 7 Troubleshooting

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196
Chapter 7 Troubleshooting
13.12.20
JAM IN LEFT
ACCESSORY
For help press
13.12.14
Media is present in the
accumulator when the printer
is turned on.
Media is activating the exit
sensor when the printer is
turned on.
1
Clear the jam.
2
Turn off the printer, and then
turn the printer on again.
3
Send two pages through for a
paper-path test.
4
Replace the accumulator
assembly.
13.12.21
JAM IN LEFT
ACCESSORY
For help press
13.12.15
Media is jammed in the
accumulator entry area.
1
Clear the jam.
2
Turn off the printer, and then
turn the printer on again.
3
Send two pages through for a
paper-path test.
4
Replace the accumulator
assembly.
13.12.22
JAM IN LEFT
ACCESSORY
For help press
13.12.16
The GW sensor never activated.
Note
This jam might be a hardware
malfunction if the failure persists
consistently.
1
Clear the jam.
2
Turn off the printer, and then
turn the printer on again.
3
Send two pages through for a
paper-path test.
4
Replace the accumulator
assembly.
13.12.23
JAM IN LEFT
ACCESSORY
For help press
13.12.17
Media is jammed in the
accumulator exit area.
1
Clear the jam.
2
Turn off the printer, and then
turn the printer on again.
3
Send two pages through for a
paper-path test.
4
Replace the accumulator
assembly.
13.12.24
JAM IN LEFT
ACCESSORY
For help press
13.12.18
The retainer sensor does not
activate.
Note
This jam might be a hardware
malfunction if the error persists.
1
Clear the jam.
2
Turn off the printer, and then
turn the printer on again.
3
Send two pages through for a
paper-path test.
4
Replace the accumulator
assembly.
13.12.30
JAM IN LEFT
ACCESSORY
For help press
13.12.1E
The carriage hit the media.
Media is jammed between the
carriage and the stack of paper
in the stapling area.
The carriage motor does not
detect movement; it should be
finding the home position.
1
Clear the jam.
2
Perform a staple-position
calibration.
3
Send a staple job to the
stapler.
4
Turn off the printer, and then
turn the printer on again.
5
Replace the carriage
assembly.
6
Replace the stapler unit.
Table 21.
Numeric error messages (continued)
Control panel
message
Event-log
error
message
Description
Recommended action