HP LaserJet 9040/9050 Service Manual - Page 204
Numerical error messages, 01.00 JAM IN, TRAY 1, For help press, RIGHT DOOR
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Numerical error messages Table 21. Numeric error messages Control panel message Event-log Description error message Recommended action 13.01.00 JAM IN TRAY 1 For help press 13.01.00 A page is jammed in the paper path at the tray 1 feed area. 1 Clear the jam in the indicated area. 2 Close the door so that the printer attempts to clear the paper path. 3 Perform a service test. See page 213. 4 If the error persists, replace the paper-input unit. 5 Replace the tray 1 pickup rollers. 6 Replace tray 1. 13.01.00 JAM IN TRAY X For help press 13.01.00 A page is jammed in the paper 1 path at tray X feed area. • Tray 2: The media did not 2 reach the tray 2 feed sensor (PS1402) within the specified time. 3 • Tray 3: The media did not reach the tray 3 feed sensor (PS1404) within the specified time. 4 5 Clear the jam in the indicated area. Closing the door so that the printer attempts to clear the paper path. Make sure that the pickup roller is installed in tray 2 and/or tray 3. Replace the pickup rollers. If the errors persists, replace the paper-input unit. 13.01.00 JAM INSIDE 13.01.00 RIGHT DOOR For help press A page is jammed in the paper path at the feed area. 1 Clear the jam in the indicated area. 2 Close the door so that the printer attempts to clear the paper path. 3 Perform a service test. See page 213. 4 If the error persists, replace the paper input unit. 5 Replace the tray 1 pickup rollers. 6 Replace tray 1. 188 Chapter 7 Troubleshooting