HP LaserJet 9040/9050 Service Manual - Page 208

Table 21. Numeric error messages (continued) Control panel message Event-log Description error message Recommended action 13.11.00 JAM INSIDE 13.11.00 DUPLEXER DOOR For help press 13.11.00 JAM INSIDE 13.11.00 LEFT DOOR For help press 13.11.05 JAM IN INPUT ACCESSORY For help press 13.11.05 z A page is jammed in the paper 1 path at the reversing area. z The trailing edge of the media 2 did not leave the reversed paper sensor (PS2002) in the duplexer within the specified time. 3 4 z A page is jammed in the paper 1 path at the reversing area. z The trailing edge of the media 2 did not leave the reversed paper sensor (PS2002) in the duplexer within the specified time. 3 4 z A page is jammed in the paper 1 path at the registration area. z A pickup delay jam has 2 occurred. 3 4 Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Reseat the connections to the DC controller. If the error persists, replace the duplexer. Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Reseat the connections to the DC controller. If the error persists, replace the duplexer. Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Perform a paper-path test. See page 213. If the error persists, replace the paper-pickup assembly. 13.11.06 PICKUP STATIONARY JAM For help press 13.11.07 JAM IN INPUT ACCESSORY For help press 13.11.06 13.11.07 A page is jammed in the pickup 1 area of the input accessory. 2 z A page is jammed in the right 1 door area. z A page stopped in the 2 registration area. 3 Clear the jam in the indicated area of the input device. Remove the media from the right door of the printer engine. Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. If the error persists, replace the vertical transfer unit. 192 Chapter 7 Troubleshooting