HP LaserJet 9040/9050 Service Manual - Page 225

For Help Press, Output, Device Failure, Check Cables And, Cycle Power, 12.3c

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Table 21. Numeric error messages (continued) Control panel message Event-log Description error message Recommended action 66.11.01 For help press 66.12.20 OUTPUT DEVICE FAILURE For help press 66.12.21 OUTPUT DEVICE FAILURE For help press alternates with CHECK CABLES AND CYCLE POWER 66.12.40 OUTPUT DEVICE FAILURE For help press alternates with CHECK CABLES AND CYCLE POWER 66.12.60 OUTPUT DEVICE FAILURE For help press alternates with CHECK CABLES AND CYCLE POWER 66.12.70 OUTPUT DEVICE FAILURE For help press alternates with CHECK CABLES AND CYCLE POWER 66.11.01 66.12.14 66.12.21 66.12.28 66.12.3C 66.12.46 The paper path connection unit is Install the paper-path connection not installed. unit. z The retainer sensor was not 1 activated. 2 z The retainer DC motor, located in the accumulator, is damaged. z The printer cannot finish a 3 power-on sequence. 4 5 Check the cables. Turn off the printer, and then turn the printer on to continue. Send two pages through for a paper-path test. Replace the accumulator assembly. Replace the output device controller PCA. z The bearing bracket is 1 damaged. 2 z The accumulator-wheel sensor is damaged. z The printer cannot finish a power-on sequence. 3 4 5 z The offset module did not 1 reach the offset position. 2 z The printer firmware detected five consecutive jams. 3 4 5 Check the cables. Turn off the printer, and then turn the printer on to continue. Send two pages through for a paper-path test. Replace the accumulator assembly. Replace the output device controller PCA. Check the cables. Turn off the printer, and then turn the printer on to continue. Send two pages through for a paper-path test. Replace the offset assembly. Replace the output device controller PCA. z An EEPROM error occurred. 1 z The EEPROM on the controller 2 PCA is damaged. 3 4 Check the cables. Turn off the printer, and then turn the printer on to continue. Send two pages through for a paper-path test. Replace the output device controller PCA. z An EEPROM error occurred. 1 z The EEPROM on the controller 2 PCA is damaged. 3 4 Check the cables. Turn off the printer, and then turn the printer on to continue. Send two pages through for a paper-path test. Replace the output device controller PCA. Control-panel messages 209

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Control-panel messages
209
66.11.01
For help press
66.11.01
The paper path connection unit is
not installed.
Install the paper-path connection
unit.
66.12.20
OUTPUT
DEVICE FAILURE
For help press
66.12.14
The retainer sensor was not
activated.
The retainer DC motor, located
in the accumulator, is
damaged.
The printer cannot finish a
power-on sequence.
1
Check the cables.
2
Turn off the printer, and then
turn the printer on to
continue.
3
Send two pages through for a
paper-path test.
4
Replace the accumulator
assembly.
5
Replace the output device
controller PCA.
66.12.21
OUTPUT
DEVICE FAILURE
For help press
alternates with
CHECK CABLES AND
CYCLE POWER
66.12.21
The bearing bracket is
damaged.
The accumulator-wheel sensor
is damaged.
The printer cannot finish a
power-on sequence.
1
Check the cables.
2
Turn off the printer, and then
turn the printer on to
continue.
3
Send two pages through for a
paper-path test.
4
Replace the accumulator
assembly.
5
Replace the output device
controller PCA.
66.12.40
OUTPUT
DEVICE FAILURE
For help press
alternates with
CHECK CABLES AND
CYCLE POWER
66.12.28
The offset module did not
reach the offset position.
The printer firmware detected
five consecutive jams.
1
Check the cables.
2
Turn off the printer, and then
turn the printer on to
continue.
3
Send two pages through for a
paper-path test.
4
Replace the offset assembly.
5
Replace the output device
controller PCA.
66.12.60
OUTPUT
DEVICE FAILURE
For help press
alternates with
CHECK CABLES AND
CYCLE POWER
66.12.3C
An EEPROM error occurred.
The EEPROM on the controller
PCA is damaged.
1
Check the cables.
2
Turn off the printer, and then
turn the printer on to
continue.
3
Send two pages through for a
paper-path test.
4
Replace the output device
controller PCA.
66.12.70
OUTPUT
DEVICE FAILURE
For help press
alternates with
CHECK CABLES AND
CYCLE POWER
66.12.46
An EEPROM error occurred.
The EEPROM on the controller
PCA is damaged.
1
Check the cables.
2
Turn off the printer, and then
turn the printer on to
continue.
3
Send two pages through for a
paper-path test.
4
Replace the output device
controller PCA.
Table 21.
Numeric error messages (continued)
Control panel
message
Event-log
error
message
Description
Recommended action