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Apple MA712LL User Guide - Page 157

Appendix B: Support and Other Information, iPhone Support site, Restarting or resetting iPhone,

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Appendix Support and Other Information B iPhone Support site Comprehensive support information is available online at www.apple.com/support/iphone. You can also use Express Lane for personalized support (not available in all areas). Go to expresslane.apple.com.  Restarting or resetting iPhone If something isn't working right, try restarting iPhone, forcing an app to close, or resetting iPhone. Restart iPhone: Hold down the On/Off button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, hold down the On/Off button until the Apple logo appears. Force an app to close: Hold down the On/Off button for a few seconds until a red slider appears, then hold down the Home button until the app closes. You can also remove an app from the recents list to force it to close. See "Opening and switching apps" on page 19. If you can't turn off iPhone or if the problem continues, you may need to reset iPhone. A reset should be done only if turning iPhone off and on doesn't resolve the problem. Reset iPhone: Hold down the On/Off button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Backing up iPhone You can use iCloud or iTunes to automatically back up iPhone. If you choose to automatically back up using iCloud, you can't also automatically backup to your computer using iTunes, but you can use iTunes to back up manually to your computer. Backing up with iCloud iCloud automatically backs up iPhone daily over Wi-Fi when it's connected to a power source and iPhone is locked. The date and time of the last backup is listed at the bottom of the Storage & Backup screen. iCloud backs up your: ÂÂ Purchased music, TV shows, apps, and books ÂÂ Photos in your Camera Roll album ÂÂ iPhone settings and app data ÂÂ Home screen and app organization ÂÂ Messages (iMessage, SMS, and MMS) ÂÂ Ringtones Note: Purchased music is not backed up in all areas and TV shows are not available in all areas. 157

Section	Page
iPhone User Guide	1
Contents	2
Chapter 1:  iPhone at a Glance	9
iPhone overview	9
Accessories	9
Buttons	10
Status icons	12
Chapter 2:  Getting Started	14
Viewing this user guide on iPhone	14
What you need	14
Installing the SIM card	15
Setup and activation	15
Connecting to the Internet	15
Connecting iPhone to your computer	16
Setting up mail and other accounts	16
Managing content on your iOS devices	16
iCloud	17
Syncing with iTunes	18
Chapter 3:  Basics	19
Using apps	19
Customizing the Home screen	22
Typing	24
Printing	27
Searching	28
Voice Control	29
Notifications	30
Twitter	31
Apple Earphones with Remote and Mic	32
AirPlay	33
Bluetooth devices	33
Battery	34
Security features	36
Cleaning iPhone	37
Restarting or resetting iPhone	37
Chapter 4:  Siri	38
Using Siri	38
If Siri doesn’t hear you correctly	40
Dictation	40
Chapter 5:  Phone	41
Phone calls	41
FaceTime	45
Visual voicemail	46
Contacts	47
Favorites	48
Call forwarding, call waiting, and caller ID	48
Ringtones, Ring/Silent switch, and vibrate	49
International calls	49
Setting options for Phone	50
Chapter 6:  Mail	51
Checking and reading email	51
Working with multiple accounts	52
Sending mail	52
Using links and detected data	53
Viewing attachments	53
Printing messages and attachments	53
Organizing mail	54
Searching mail	54
Mail accounts and settings	54
Chapter 7:  Safari	57
Viewing webpages	57
Links	58
Reading List	58
Reader	58
Entering text and filling out forms	58
Searching	59
Bookmarks and history	59
Printing webpages, PDFs, and other documents	59
Web clips	59
Chapter 8:  Music	60
Adding music and audio	60
Playing songs and other audio	60
Additional audio controls	61
Podcast and audiobook controls	62
Using Siri or Voice Control with Music	62
Browsing album artwork in Cover Flow	63
Viewing tracks on an album	63
Searching audio content	63
iTunes Match	64
Genius	64
Playlists	65
Home Sharing	65
Chapter 9:  Messages	66
Sending and receiving messages	66
Sending messages to a group	67
Sending photos, videos, and more	67
Editing conversations	68
Searching messages	68
Chapter 10:  Calendar	69
About Calendar	69
Viewing your calendars	69
Adding events	70
Responding to invitations	70
Searching calendars	70
Subscribing to calendars	71
Importing calendar events from Mail	71
Calendar accounts and settings	71
Chapter 11:  Photos	72
Viewing photos and videos	72
Viewing slideshows	73
Organizing photos and videos	73
Sharing photos and videos	73
Printing photos	74
Chapter 12:  Camera	75
About Camera	75
Taking photos and videos	76
HDR photos	76
Viewing, sharing, and printing	77
Editing photos	77
Trimming videos	77
Uploading photos and videos to your computer	78
Photo Stream	78
Chapter 13:  YouTube	79
About YouTube	79
Browsing and searching for videos	79
Playing videos	80
Watching YouTube on a TV	80
Keeping track of videos you like	80
Sharing videos, comments, and ratings	81
Getting information about a video	81
Sending videos to YouTube	81
Chapter 14:  Stocks	82
Viewing stock quotes	82
Getting more information	83
Chapter 15:  Maps	84
Finding locations	84
Getting directions	85
Getting and sharing info about a location	86
Showing traffic conditions	86
Satellite view and street view	87
Chapter 16:  Weather	88
Getting weather information	88
Chapter 17:  Notes	89
About Notes	89
Writing notes	89
Reading and editing notes	90
Searching notes	90
Printing or emailing notes	90
Chapter 18:  Clock	91
About Clock	91
Setting world clocks	91
Setting alarms	92
Using the stopwatch	92
Setting a timer	92
Chapter 19:  Reminders	93
About Reminders	93
Setting a reminder	94
Managing reminders in List view	94
Managing reminders in Date view	95
About location reminders	95
Managing completed reminders	95
Searching reminders	95
Chapter 20:  Game Center	96
About Game Center	96
Signing in to Game Center	97
Purchasing and downloading games	97
Playing games	97
Playing with friends	97
Game Center settings	98
Chapter 21:  iTunes Store	99
About the iTunes Store	99
Finding music, videos, and more	99
Purchasing music, audiobooks, and tones	100
Purchasing or renting videos	100
Following artists and friends	100
Streaming or downloading podcasts	101
Checking download status	101
Changing the browse buttons	102
Viewing account information	102
Verifying downloads	102
Chapter 22:  Newsstand	103
About Newsstand	103
Reading the latest issues	103
Chapter 23:  App Store	104
About the App Store	104
Finding and downloading apps	105
Deleting apps	105
Store settings	106
Chapter 24:  Contacts	107
About Contacts	107
Syncing contacts	107
Searching contacts	108
Adding and editing contacts	108
Unified contacts	109
Contacts accounts and settings	109
Chapter 25:  Videos	110
About Videos	110
Playing videos	110
Searching for videos	111
Watching rented movies	111
Watching videos on a TV	111
Deleting videos from iPhone	112
Using Home Sharing	112
Setting a sleep timer	113
Converting videos for iPhone	113
Chapter 26:  Calculator	114
Using the calculator	114
Scientific calculator	114
Chapter 27:  Compass	115
About Compass	115
Calibrating the compass	115
Finding the direction	116
Using Compass with Maps	116
Chapter 28:  Voice Memos	117
About Voice Memos	117
Recording	118
Listening to a recording	118
Managing and sharing recordings	119
Sharing voice memos with your computer	119
Chapter 29:  Nike + iPod	120
About Nike + iPod	120
Activating Nike + iPod	120
Linking a sensor	120
Working out with Nike + iPod	121
Calibrating Nike + iPod	121
Sending workout data to Nikeplus.com	121
Chapter 30:  iBooks	122
About iBooks	122
Using the iBookstore	122
Syncing books and PDFs	122
Reading books	123
Reading PDFs	124
Changing a book’s appearance	124
Searching books and PDFs	125
Looking up the definition of a word	125
Having a book read to you	125
Printing or emailing a PDF	125
Organizing the bookshelf	126
Syncing bookmarks and notes	126
Chapter 31:  Accessibility	127
Universal Access features	127
VoiceOver	128
Routing the audio of incoming calls	137
Siri	137
Triple-Click Home	138
Zoom	138
Large Text	138
White on Black	139
Speak Selection	139
Speak Auto-text	139
Mono Audio	139
Hearing aid compatibility	139
Custom Vibrations	140
LED Flash for Alerts	140
AssistiveTouch	140
Universal Access in Mac OS X	141
TTY support	141
Minimum font size for mail messages	141
Assignable ringtones	141
Visual voicemail	141
Widescreen keyboards	141
Large phone keypad	142
Voice Control	142
Closed captioning	142
Chapter 32:  Settings	143
Airplane mode	143
Wi-Fi	143
Notifications	144
Location Services	145
VPN	145
Personal Hotspot	145
Carrier	146
Sounds and the Ring/Silent switch	146
Brightness	147
Wallpaper	147
General	147
Settings for apps	152
Appendix A:  International Keyboards	153
Adding and removing keyboards	153
Switching keyboards	153
Chinese	153
Japanese	155
Typing Emoji characters	155
Using the candidate list	155
Using shortcuts	155
Vietnamese	156
Appendix B:  Support and Other Information	157
iPhone Support site	157
Restarting or resetting iPhone	157
Backing up iPhone	157
Updating and restoring iPhone software	159
File sharing	159
Safety, software, and service information	160
Using iPhone in an enterprise environment	160
Using iPhone with other carriers	160
Disposal and recycling information	161
Apple and the environment	162

Match case Limit results 1 per page

Support and Other Information

Appendix

iPhone Support site

Comprehensive support information is available online at www.apple.com/support/iphone.

You can also use Express Lane for personalized support (not available in all areas). Go to

expresslane.apple.com.

Restarting or resetting iPhone

If something isn’t working right, try restarting iPhone, forcing an app to close, or resetting iPhone.

Restart iPhone:

Hold down the On/Oﬀ button until the red slider appears. Slide your ﬁnger across

the slider to turn oﬀ iPhone. To turn iPhone back on, hold down the On/Oﬀ button until the Apple

logo appears.

Force an app to close:

Hold down the On/Oﬀ button for a few seconds until a red slider appears,

then hold down the Home button

until the app closes.

You can also remove an app from the recents list to force it to close. See “Opening and switching

apps” on page 19.

If you can’t turn oﬀ iPhone or if the problem continues, you may need to reset iPhone. A reset

should be done only if turning iPhone oﬀ and on doesn’t resolve the problem.

Reset iPhone:

Hold down the On/Oﬀ button and the Home button

at the same time for at

least ten seconds, until the Apple logo appears.

Backing up iPhone

You can use iCloud or iTunes to automatically back up iPhone. If you choose to automatically back

up using iCloud, you can’t also automatically backup to your computer using iTunes, but you can

use iTunes to back up manually to your computer.

Backing up with iCloud

iCloud automatically backs up iPhone daily over Wi-Fi when it’s connected to a power source and

iPhone is locked. The date and time of the last backup is listed at the bottom of the Storage &

Backup screen. iCloud backs up your:

Purchased music, TV shows, apps, and books

Photos in your Camera Roll album

iPhone settings and app data

Home screen and app organization

Messages (iMessage, SMS, and MMS)

Ringtones

Note:

Purchased music is not backed up in all areas and TV shows are not available in all areas.

157