Dell PowerEdge 2321DS User Manual - Page 228
Ensure Network Time Protocol is, the Use LDAP Authentication check
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What can I do if I cannot log into the Remote Console Switch using Active Directory authentication? How do I troubleshoot the issue? Troubleshoot as follows: • If no domain name is specified, the local database is used. To login when AD authentication isn't working, use the default local admin account. • Ensure that you have checked the Enable Active Directory check box (Remote Console Switch Software) or the Use LDAP Authentication check box (on-board web interface) on the Remote Console Switch Active Directory configuration page. • Ensure that the DNS setting is correct on the Remote Console Switch Networking configuration page. • Ensure Network Time Protocol is enabled on at least one server specified on the NTP panel. • Ensure that you have uploaded the Active Directory certificate from your Active Directory root CA to the Remote Console Switch. • Check the Domain Controller SSL certificates to ensure that they have not expired. • Ensure that your "Remote Console Switch Name", "Root Domain Name", and "Remote Console Switch Domain Name" match your Active Directory environment configuration. • Ensure that you use the correct user domain name during a login and not the NetBIOS name. 211 LDAP Feature for the Remote Console Switch