Dell PowerEdge 2321DS User Manual - Page 228

Ensure Network Time Protocol is, the Use LDAP Authentication check

Page 228 highlights

What can I do if I cannot log into the Remote Console Switch using Active Directory authentication? How do I troubleshoot the issue? Troubleshoot as follows: • If no domain name is specified, the local database is used. To login when AD authentication isn't working, use the default local admin account. • Ensure that you have checked the Enable Active Directory check box (Remote Console Switch Software) or the Use LDAP Authentication check box (on-board web interface) on the Remote Console Switch Active Directory configuration page. • Ensure that the DNS setting is correct on the Remote Console Switch Networking configuration page. • Ensure Network Time Protocol is enabled on at least one server specified on the NTP panel. • Ensure that you have uploaded the Active Directory certificate from your Active Directory root CA to the Remote Console Switch. • Check the Domain Controller SSL certificates to ensure that they have not expired. • Ensure that your "Remote Console Switch Name", "Root Domain Name", and "Remote Console Switch Domain Name" match your Active Directory environment configuration. • Ensure that you use the correct user domain name during a login and not the NetBIOS name. 211 LDAP Feature for the Remote Console Switch

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211
LDAP Feature for the Remote Console Switch
What can I do if I cannot log
into the Remote Console
Switch using Active Directory
authentication? How do I
troubleshoot the issue?
Troubleshoot as follows:
If no domain name is specified, the
local database is used. To login when
AD authentication isn't working, use
the default local admin account.
Ensure that you have checked the
Enable Active Directory check box
(Remote Console Switch Software) or
the Use LDAP Authentication check
box (on-board web interface) on the
Remote Console Switch Active
Directory configuration page.
Ensure that the DNS setting is correct
on the Remote Console Switch
Networking configuration page.
Ensure Network Time Protocol is
enabled on at least one server specified
on the NTP panel.
Ensure that you have uploaded the
Active Directory certificate from your
Active Directory root CA to the
Remote Console Switch.
Check the Domain Controller SSL
certificates to ensure that they have not
expired.
Ensure that your “Remote Console
Switch Name”, “Root Domain Name”,
and “Remote Console Switch Domain
Name” match your Active Directory
environment configuration.
Ensure that you use the correct user
domain name during a login and not
the NetBIOS name.