HP LaserJet 3200 HP LaserJet 3200 Series Product - (English) User Guide - Page 155
Sending fax problems
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Problem Sending fax problems Use the table in this section to solve problems that might occur when sending faxes. Cause Solution Faxes quit The fax machine to which you are sending Try sending to another fax machine. during sending. might be malfunctioning. Your phone line might not be working. Connect the product to a different phone line and try sending. Also, try connecting a phone directly to the phone line and making a call to check the phone line. The product is receiving faxes but is not sending them. If your product is on a PBX system, the PBX system might be generating a dial tone the product cannot detect. Disable the detect dial tone setting. See "Changing the detect dial tone setting" on page 85. There might be a poor phone connection. Try again later. The fax machine to which you are sending Try sending to another fax machine. might be malfunctioning. Your phone line might not be working. Connect the product to a different phone line and try sending. Also, try connecting a phone directly to the phone line and making a call to check the phone line. Outgoing fax calls keep dialing. The product will automatically redial a fax number if the redial on busy option is set to on. To stop the redials while the product is dialing, press STOP/CLEAR. See "Changing how the product redials" on page 83 if you need to change the setting. One-touch keys, speeddial codes, or group-dial codes are not working. The one-touch key, speed-dial code, or Print a one-touch, speed-dial, and group- group-dial code might not be programmed dial report (see "Printing a one-touch, or programmed properly. speed-dial, and group-dial report" on page 47) to see which numbers are programmed. Also check that the fax number (or e-mail address) was entered correctly. See "Programming group-dial codes" on page 74 to program or correct information. EN Resolving fax problems 153