Apple CNETiPhone3G16GBBlack User Guide - Page 136

Email Attachment Won't Open, Email Can't Be Delivered Port 25 Timed Out, Can't Text Over Wi-Fi

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Email Attachment Won't Open The file type may not be supported. iPhone supports the following email attachment file formats: .doc .docx .htm .html .key .numbers .pages .pdf .ppt .pptx .txt .vcf .xls .xlsx Microsoft Word Microsoft Word (XML) webpage webpage Keynote Numbers Pages Preview, Adobe Acrobat Microsoft PowerPoint Microsoft PowerPoint (XML) text contact information Microsoft Excel Microsoft Excel (XML) Email Can't Be Delivered (Port 25 Timed Out) You may need to change the port setting on an outgoing mail server for one of your email accounts. For information, go to www.apple.com/support/iphone and search for "I can receive email on iPhone but can't send it." Can't Text Over Wi-Fi iPhone doesn't support texting over Wi-Fi. GAL Contacts Don't Appear Check your Microsoft Exchange settings to make sure you're on the right server. In Settings, tap "Mail, Contacts, Calendars" and choose an account to display its settings. If you're trying to search for GAL contacts in Contacts, tap Groups and tap Directories at the bottom of the list. 136 Appendix A Troubleshooting

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Appendix A
Troubleshooting
136
Email Attachment Won’t Open
The fle type may not be supported. iPhone supports the Following email attachment
fle Formats:
.doc
Microsoft Word
.docx
Microsoft Word (XML)
.htm
webpage
.html
webpage
.key
Keynote
.numbers
Numbers
.pages
Pages
.pdf
Preview, Adobe Acrobat
.ppt
Microsoft PowerPoint
.pptx
Microsoft PowerPoint (XML)
.txt
text
.vcf
contact information
.xls
Microsoft Excel
.xlsx
Microsoft Excel (XML)
Email Can’t Be Delivered (Port 25 Timed Out)
You may need to change the port setting on an outgoing mail server for one of your
email accounts. For information, go to www.apple.com/support/iphone and search for
“I can receive email on iPhone but can’t send it.”
Can’t Text Over Wi-Fi
iPhone doesn’t support texting over Wi-Fi.
GAL Contacts Don’t Appear
Check your Microsoft Exchange settings to make sure you’re on the right server. In
Settings, tap “Mail, Contacts, Calendars” and choose an account to display its settings.
If you’re trying to search for GAL contacts in Contacts, tap Groups and tap Directories
at the bottom of the list.