Panasonic WJ-ND400K Operating Instructions
Panasonic WJ-ND400K Manual
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- Panasonic WJ-ND400K | Operating Instructions - Page 1
Network Disk Recorder Operating Instructions Model No. WJ-ND400 1 2 3 4 5 6 7 8 9 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. - Panasonic WJ-ND400K | Operating Instructions - Page 2
Contents Preface Preface Preface...5 About these Operating Instructions...5 System Requirements for a PC ...6 Trademarks and CAM] tab ...17 Recording and playing images Recording images and audio 18 Manual recording of images and audio...18 Recording mode and priority...18 Audio recording... - Panasonic WJ-ND400K | Operating Instructions - Page 3
...39 Playing back copied images ...40 Deleting images ...41 Manual deletion...41 Downloading images ...42 Downloading images for playback ...42 Downloaded image operations ...43 Downloading the viewer software ...43 Installing the viewer software...43 Uninstalling the viewer software ...44 Playing - Panasonic WJ-ND400K | Operating Instructions - Page 4
Contents Troubleshooting...60 Problems...60 Message display ...64 Glossary...65 Words used in the manual ...65 Index...68 4 - Panasonic WJ-ND400K | Operating Instructions - Page 5
be installed. About these Operating Instructions There are four manuals, they include the Installation Guide, Setup Instructions (PDF file), Operating Instructions (PDF file), and the Quick Reference Guide. • Installation Guide • Setup Instructions (PDF file) • Operating Instructions (PDF file - Panasonic WJ-ND400K | Operating Instructions - Page 6
the audio function) : CD-ROM drive: It is necessary to refer to the operating instructions and use the software on the provided CD-ROM. : DirectX® 9.0c or later card is not installed on a PC. Audio may be interrupted depending on the network environment. • Refer to "Notes on Vista®" (PDF) for further - Panasonic WJ-ND400K | Operating Instructions - Page 7
on the refresh interval set on the camera (0.2 - 5 seconds). To shorten time lag, set the refresh interval on the camera shorter. Refer to the operating instructions of the camera for how to configure the refresh interval. 7 - Panasonic WJ-ND400K | Operating Instructions - Page 8
• Refer to your system administrator for the user name and password set for you. Refer to the Setup Instructions (PDF file) for information about user registration. • The default user name and password settings are shown below. User name: ADMIN Password: 12345 • To ensure security, change the ADMIN - Panasonic WJ-ND400K | Operating Instructions - Page 9
view images, is displayed. Follow the on-screen instructions. About operating windows • If WJ-ND200/WJ-ND300 ActiveX is already installed, delete WebVideo ActiveX using Add or Remove Programs and then install WJ-ND400 ActiveX. • When the install wizard is displayed again even after completing the - Panasonic WJ-ND400K | Operating Instructions - Page 10
About operating windows Names and functions of components Top page (2) (3) (4) (1) (5) (6) (9) (8) (1) [Control] button (page 11) Performs operations such as searching for recorded images. You can also perform the functions of the camera picture switcher such as changing the display of camera - Panasonic WJ-ND400K | Operating Instructions - Page 11
(refer to the Setup Instructions (PDF file)). (3) [El-zoom in/log out time and date, the user name or IP address. [Event log] button Displays log] button Displays a log of the problems that occur on the network. (7) Rec & date] Displays the time and date. [Ch] Displays the channel of the recorded data. [Rec - Panasonic WJ-ND400K | Operating Instructions - Page 12
. : 1x : 2x : 4x (4) [Cam. select] box Displays the group titles of the cameras connected to the recorder when clicking [WJ-ND400]. Refer to the Setup Instructions (PDF file) for information about group settings. Displays the cameras the belong to that group when clicking a group title. Displays the - Panasonic WJ-ND400K | Operating Instructions - Page 13
operation panel appears when you click the [Setup] button. Refer to the Setup Instructions (PDF file) for more information. (1) (2) (3) (4) (5) (6) (7) (8) (9) ( formatting disks. Important: • When settings are activated, all logged in users log out. (12) [Help] button Displays the Help window. (1) - Panasonic WJ-ND400K | Operating Instructions - Page 14
status. : Recording is being performed. : Recording is not being performed. (3) Display the following statuses. : Camera cannot be operated because a user with a higher priority is using the camera. : Copying is being performed. : Image data is being deleted. (4) Information about the events and - Panasonic WJ-ND400K | Operating Instructions - Page 15
. Click [Down] button to hide the [Recording] and [Recording stop] buttons. [Recording] button : Starts recording manually. [Recording stop] button : Stops recording manually. Important: • When displaying the [Recording] or [Recording stop] buttons, click and hold [Up] button until displayed - Panasonic WJ-ND400K | Operating Instructions - Page 16
About operating windows Note: • The operations are as follows when the image for playback is an MPEG-4 image. Date/Time Search : Playback may start a few seconds before or after the specified time. Reverse Playback : Not all recorded images are displayed. Reverse playback is performed at the - Panasonic WJ-ND400K | Operating Instructions - Page 17
About operating windows [CAM] tab The camera can be controlled (pan/tilt, zoom, focus, brightness, preset, auto mode) when the live image is from a camera that can pan and tilt. Some camera operations cannot be done depending on the type of camera connected. (1) (3) (4) (5) (2) (6) (1) [ - Panasonic WJ-ND400K | Operating Instructions - Page 18
mode Emergency recording Post-event recording Manual recording Schedule recording Pre-event recording Audio recording Audio can be recorded together with images. Audio recording can be set for each of the camera channels. Refer to the Setup Instructions (PDF file) for more information. Note - Panasonic WJ-ND400K | Operating Instructions - Page 19
-left camera channel is played when multiscreen are displayed. • Play the most recent images the first time images are played after logging in. The default setting is to start playing 30 seconds before the most recent images. The settings for the playback start schedule are shown below. 5s/10s/30s - Panasonic WJ-ND400K | Operating Instructions - Page 20
is MPEG-4. Fast forward/reverse is played back at the refresh cycle set on the camera. • Skips to the latest image and starts playback. The default setting is to skip to 30 seconds before the most recent image. The settings for skipping to the latest image are shown below. 5s/10s - Panasonic WJ-ND400K | Operating Instructions - Page 21
• Displays multiple images from up to 4 cameras at the same time. Each time the button is clicked, the 4 screens change. Refer to the Setup Instructions (PDF file) for information about camera group settings. • To return to a single screen display, click the camera title in the [Cam. select] box or - Panasonic WJ-ND400K | Operating Instructions - Page 22
Playback Playback from a designated time and date Playback images from a designated time and date. You can also playback while recording. 1 Click the [Cam. select] button. The camera list is displayed in the [Cam. select] box. 2 Click the camera channel you want to play back. 3 Click the [Go to date - Panasonic WJ-ND400K | Operating Instructions - Page 23
Manual recording (page 18) : Schedule recording (refer to the Setup Instructions (PDF file)) : Emergency recording (refer to the Setup Instructions (PDF list. [Time & date] : Start time of recording will be displayed. [Ch] : Displays the channel of the recording camera. [Rec] : Displays the - Panasonic WJ-ND400K | Operating Instructions - Page 24
[SD memory rec.] clears all selections other than SD memory data. Selecting something other than [SD memory rec.] clears the SD memory data selection. • Standard ch If cameras are setup in multiple countries, you must set which camera channel time and date to use as standard. If the recorder and the - Panasonic WJ-ND400K | Operating Instructions - Page 25
. Refer to the "readme.txt" file on the CD-ROM bundled with the recorder for information about the camera models that support VMD search. For details refer to the operating instructions for the camera. 1 Click the [Control] button. 2 Select the camera showing the live image you want to search for or - Panasonic WJ-ND400K | Operating Instructions - Page 26
Playback Note: • When doing a VMD search in the multiple image screen, the upper-left image is searched. • If you do a VMD search during sequence operations, the sequence operation stops. Select an area to play back Playback camera images saved in the Normal recording area, Event recording area, and - Panasonic WJ-ND400K | Operating Instructions - Page 27
sequence. 1-screen display 1 Click the [Cam. select] button. The camera list is displayed in the [Cam. select] box. Note: • About Selecting a Camera Click [WJ-ND400] to display the group titles of the cameras set on the recorder. Clicking a group title displays the cameras that belong to that group - Panasonic WJ-ND400K | Operating Instructions - Page 28
Live images Useful functions while images are displayed Function Name Electronic zoom* Zoom in Button [Zoom in] Operation • Enlarges live images. Clicking the button in the [El-zoom] box while one screen is being displayed enlarges the image. [x1] button: Digitally zooms image by 1x. [x2] button - Panasonic WJ-ND400K | Operating Instructions - Page 29
Focus Brightness : Adjust the size of the image. The degree of zoom depends on the type of camera. For details refer to the operating instructions for the camera. : Adjust the focus point of the image. The focus point can be adjusted automatically (auto focus). : Adjust the lens iris (brightness - Panasonic WJ-ND400K | Operating Instructions - Page 30
position. Registered preset positions can be used with a camera supporting the preset position function. 1 Click the [CAM] tab : • For information about camera's auto mode functions, refer to the camera's operating instructions. 2 Click the [V] button in the [Preset] box and select the preset number - Panasonic WJ-ND400K | Operating Instructions - Page 31
each click of the [Multiscreen select] button (refer to the Setup Instructions (PDF file)). 3 Click the [Sequence] button. The [Sequence] button select a time to be skipped when the [Go to last] button is clicked. Default: 30 seconds) • The audio of the upper-left camera channel will be heard when - Panasonic WJ-ND400K | Operating Instructions - Page 32
from the selected camera channel will start. (It is available to select a time to be skipped when the [Go to last] button is clicked. Default: 30 seconds) • About starting sequence operations from the right-click menu You can start sequence operations by right clicking on the image and selecting - Panasonic WJ-ND400K | Operating Instructions - Page 33
a set period of time and are automatically sent to an FTP server. Refer to the Setup Instructions (PDF file) for information about settings. • A PC is notified of an alarm according to Panasonic alarm protocol settings When an event or error occurs, a PC is automatically notified regarding event or - Panasonic WJ-ND400K | Operating Instructions - Page 34
may be shortened for several seconds. Canceling alarm action Alarm action starts according to the settings when an event occurs. You can also manually cancel the alarm action. 1 When an event occurs, the "Alarm [ALM]" button is displayed on the status display area. Suspend alarm action The - Panasonic WJ-ND400K | Operating Instructions - Page 35
Cancel the Error Status When an error occurred, the unit will be in the error status. To release the unit from the error status, do the following. 1 When an error occurred, the [ERR] button will be displayed in the status display area. 2 Click the [ERR] button. The unit will be released from the - Panasonic WJ-ND400K | Operating Instructions - Page 36
entry screen appears. 3 Enter your password (default is 12345). • Move the cursor using the arrow buttons (left or right) and enter values from 0 to 9 using (up or down). • You can set the password on the setup menu. Refer to the Setup Instructions (PDF file) for more information. 4 Press the - Panasonic WJ-ND400K | Operating Instructions - Page 37
Control] button. Access log Displays the log in/log out time and date, the user name and IP address. 1 Click the [Control] button. 2 Click the [ settings. USE BUTTON : Pressed [USE] button for over 2 PUSHED seconds. The user name or IP address is shown in **. 3 Click the [List] button. The - Panasonic WJ-ND400K | Operating Instructions - Page 38
Checking logs Event log You can view the Event log (when events occurred and a description) in a list. For information about events, refer to page 33. 1 Click the [Control] button. Network log You can view the Network log (when they occurred and a description) in a list. 1 Click the [Control] - Panasonic WJ-ND400K | Operating Instructions - Page 39
on the time set for copying. Note: • In the following cases, copying during operation is canceled. ⋅ If a different user changes the settings during copying. ⋅ When a user who started manual copying from a PC web browser closes the Web browser (copying stops about 90 seconds after the web browser is - Panasonic WJ-ND400K | Operating Instructions - Page 40
Copying recorded images Playing back copied images You can playback copied images. 1 Click the [Control] button. 2 Click the [Area select] button in the [Search] box. This will display the [Area select] screen. 3 Select the [Copy area] check box. 4 Click the [OK] button. Logs (when copied and a - Panasonic WJ-ND400K | Operating Instructions - Page 41
that appears, click [Disk]. This will display the "Disk setting" window. 3 Select the area to delete from [Manual delete for normal recording area], [Manual delete for event recording area], and [Manual delete for copy area] and enter a time and date. Images and audio recorded before the set time - Panasonic WJ-ND400K | Operating Instructions - Page 42
Downloading images Downloading images for playback You can download images to the PC by setting the start and end time and date for download of images being played back. Downloaded images are saved as image data files (file name.n3r) and audio data file (file name.n3a). Refer to page 44 for - Panasonic WJ-ND400K | Operating Instructions - Page 43
the viewer software You must uninstall any previous versions of the viewer software before installing the latest version. 1 Double-click the downloaded n3vsetup.exe file. This will display the end user's license agreement. 3 Click the [Save] button. The window for specifying the save destination of - Panasonic WJ-ND400K | Operating Instructions - Page 44
all users)] and then click the [Next >] button. The wizard is ready to install. 5 Click the [Install] button. When the installation is the list of installed programs, and then click the [Remove] button. The uninstall program launches. 3 Uninstall the program following the instructions on the window. - Panasonic WJ-ND400K | Operating Instructions - Page 45
3 Select the downloaded image data (file name.n3r). • You can select multiple files while pressing either the [Ctrl] or [Shift] keys. A maximum of 32 files can be selected. • When you play audio data, put both image data (file name.n3r) and audio data (file name.n3a) in the same folder. 4 Click the - Panasonic WJ-ND400K | Operating Instructions - Page 46
Downloading images Printing images You can pause playback and print images displayed on screen with the viewer software. 1 Play back an image with the viewer software. 2 Click the [Open File (OPEN)] button. The [Open] window opens. 3 Select the downloaded image data (file name.n3r). 4 Click the [ - Panasonic WJ-ND400K | Operating Instructions - Page 47
setup menu. Also, configure image transmission by alarm settings under [FTP image transmission by alarm] on the setup menu. Refer to the Setup Instructions (PDF file) for information about settings. Send mail Alarm mail (notification of the time and date of an event) is sent to registered e-mail - Panasonic WJ-ND400K | Operating Instructions - Page 48
's HDDs and Extension units (Ext.1 to 5). You can also check the date range of images recorded on the selected HDD. Refer to the Setup Instructions (PDF file) for more information on the recorder's HDD. You can also configure settings for operating time (hour meter) warnings for the HDD. 1 Click the - Panasonic WJ-ND400K | Operating Instructions - Page 49
image attached to an e-mail. URL:http://192.168.0.250/ Warning mail notification The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs. ND400 (192.168.0.250) STATUS REPORT. DATE: 1-JAN-2008 12:00:00 GMT+0:00 STATUS: The description of the - Panasonic WJ-ND400K | Operating Instructions - Page 50
About mail notification Item RAID5 recovery failure RAID6 recovery failure Fan trouble Thermal trouble NW link error RAID5 1 DOWN RAID5 2 DOWN RAID6 1 DOWN RAID6 2 DOWN RAID6 3 DOWN Camera SD memory card error Camera SD memory card starting write error - Panasonic WJ-ND400K | Operating Instructions - Page 51
. HDD remove error : Recorder: MAIN-y SWAP WARNING Extension unit: EXTx-y SWAP WARNING x is unit number, y is disk number. Alteration detected : :ALTERED **CH ** is camera channel. *1 HDD capacity warning A warning mail with the content will be sent when the available disk space - Panasonic WJ-ND400K | Operating Instructions - Page 52
POWER LOSS Recover from a power outage POWER RECOVERED Alteration Detection ALTERED **CH No response from a address PANASONIC_ALM_RES_E of Panasonic alarm protocol RR Failed to resolve a address PANASONIC_ALM_ADD_ of Panasonic alarm protocol ERR from DNS Other errors for a address of - Panasonic WJ-ND400K | Operating Instructions - Page 53
Error log Description of error Error log Single mode format failure RAID5 format failure RAID6 format failure RAID5 1DOWN RAID5 2DOWN RAID6 1DOWN RAID6 2DOWN RAID6 3DOWN HDD S.M.A.R.T warning*2 HDD hour meter warning Recorder: MAIN-d SINGLE FORMAT ERROR Extension unit: EXTu-d SINGLE FORMAT - Panasonic WJ-ND400K | Operating Instructions - Page 54
Error log Description of error Error log HDD SKIP warning*3 Remove HDD auto links (per HDD) Remove HDD auto links (per Unit) HDD link error Recorder: MAIN-d HDD SKIP Extension EXTu-d HDD unit: SKIP Recorder: MAIN-d LOGICALLY REMOVED Extension EXTu-d unit: LOGICALLY REMOVED Recorder: - Panasonic WJ-ND400K | Operating Instructions - Page 55
Error log Description of error Error log Network log LCD Output from connector Copy area available capacity warning (FULL) COPY-HDD FULL AREA ERR COPY-HDD FULL Available disk − space warning output Copy error NO DATA COPY − − − Network link error − NETWORK LINK ERROR NW ERR NW - Panasonic WJ-ND400K | Operating Instructions - Page 56
to adjust the time No response from the NTP server Time from the NTP server is invalid Other errors for NTP SNMP transmission complete Password error for SNMP user name SNMP object inquiry failure Other errors for SNMP Having IP address complete DHCP IP address lost DHCP IP address update failure xx - Panasonic WJ-ND400K | Operating Instructions - Page 57
that may occur between the WJ-NT304, WJ-NT314 and the camera connected to the WJ-NT304.To detect video loss occurrences using the WJ-ND400, it is necessary to configure the "Panasonic alarm protocol " setting of the WJ-NT304, WJ-NT314, and the "Site alarm " setting of the WJ-ND400. Refer to page 58 - Panasonic WJ-ND400K | Operating Instructions - Page 58
Error operations About the error operations Do the following when the error log is displayed. Contact the dealer when an unlisted error occurred. Error log display LCD MAIN-d WRITE ERR (EXTu-d WRITE ERR) MAIN-d READ ERR (EXTu-d READ ERR) MAIN-d HDD SKIP (EXTu-d HDD SKIP) MAIN RAID5 1DOWN ( - Panasonic WJ-ND400K | Operating Instructions - Page 59
DEL IMG ERR *1 The HDD should be replaced by the qualified service personnel or system installers. Contact the dealer to replace the HDD. The (message) is displayed when an error occurs with the extension unit (WJ-HDE400). Parameter in the logs above Parameter Description u Unit number f FAN - Panasonic WJ-ND400K | Operating Instructions - Page 60
Troubleshooting Problems Before requesting service, check the following items. Contact your dealer if the problem does not appear here, if the problem is not resolved by these remedies, or if you have any questions about settings and installation. Problem Check item/remedy Check if the 10BASE-T, - Panasonic WJ-ND400K | Operating Instructions - Page 61
user name and password. Cannot play back downloaded images [Please wait] is always displayed on window Download is stopped when the settings are changed. When this happens, the downloaded image cannot be played back. ActiveX control is not installed. Install ActiveX control. Setup Instructions - Panasonic WJ-ND400K | Operating Instructions - Page 62
Troubleshooting Problem Audio is not recorded Audio is not be played correctly in this zone" check box is not selected. Page Setup Instructions (PDF file) Setup Instructions (PDF file) − page 44 Setup Instructions (PDF file) Setup Instructions (PDF file) Setup Instructions (PDF file) − − − − 62 - Panasonic WJ-ND400K | Operating Instructions - Page 63
Troubleshooting Problem Check item/remedy If the cameras use different compression operate camera Make sure that the user name and password in [NW camera] on the setup menu have been input. Page − Setup Instructions (PDF file) − Setup Instructions (PDF file) Setup Instructions (PDF file) 63 - Panasonic WJ-ND400K | Operating Instructions - Page 64
Troubleshooting Message display The following problems may occur depending on the operating environment. If these problems occur, use the appropriate remedy to solve it. The following remedies do not affect other applications or security. The "Information bar" used in the following problems and - Panasonic WJ-ND400K | Operating Instructions - Page 65
Glossary Words used in the manual This manual uses the following words. ActiveX Control A software before they are communicated with. The DNS provides translation between domain names and IP addresses. Default Gateway Network device used as a gateway for networks, such as a local network, to access - Panasonic WJ-ND400K | Operating Instructions - Page 66
button to manually start and stop recording of video and audio. Multicast A way to send the same data to multiple users specified on a server on the Internet or an Intranet. POP 3 Server A server that supports POP3, currently the most widely used mail sending protocol. Plug-in Software Small - Panasonic WJ-ND400K | Operating Instructions - Page 67
user authentication function. It authenticates passwords and user accounts between SMTP servers and clients. Both SMTP servers and clients must support SMTP authentication. SMTP Server A server that supports If there is trouble with the primary on a network. VPN Service used to make public lines - Panasonic WJ-ND400K | Operating Instructions - Page 68
...55 SNMP ...56 Standard ch 24 Standard channel 22 Status display area 14 System administrator 8 System information 48 T Transmitting data 47 U URL...8 User mng...13 User name ...8 V Video motion detection 25 Viewer software download 43 Viewer software install 43 Viewer software uninstall - Panasonic WJ-ND400K | Operating Instructions - Page 69
of this waste, in accordance with national legislation. For business users in the European Union If you wish to discard electrical and . Osaka, Japan http://panasonic.net Importer's name and address to follow EU rules: Panasonic Testing Centre Panasonic Services Europe GmbH Winsbergring 15, - Panasonic WJ-ND400K | Operating Instructions - Page 70
Network Disk Recorder Installation Guide Model No. WJ-ND400 1 2 3 4 5 6 7 8 9 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. - Panasonic WJ-ND400K | Operating Instructions - Page 71
installation of this product should be made by qualified service personnel or system installers. user to the presence of important operating and maintenance (servicing) instructions replacement fuse cover can be purchased from your local Panasonic Dealer. IF THE FITTED MOULDED PLUG IS UNSUITABLE - Panasonic WJ-ND400K | Operating Instructions - Page 72
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user - Panasonic WJ-ND400K | Operating Instructions - Page 73
4 - Panasonic WJ-ND400K | Operating Instructions - Page 74
Contents Preface Preface...7 About these Operating Instructions...7 System Requirements for a PC ...8 Trademarks and Registered Security Function ...20 SD Memory Recording...21 Maintenance (Version Upgrade) ...21 Installation and Setup Getting Started ...22 Setup Procedure ...22 Setting up the Rack - Panasonic WJ-ND400K | Operating Instructions - Page 75
46 Installing HDDs by unit...47 Removing HDDs ...48 Removing HDDs by unit...50 Setting the HDD's Operation Mode...51 HDD Error Recovery (During RAID Operation 52 Replacing Faulty HDD during RAID Operation 53 Rebooting...54 Attachments Troubleshooting...55 Problems...55 Specifications...57 WJ-ND400 - Panasonic WJ-ND400K | Operating Instructions - Page 76
four manuals, they include the Installation Guide, Setup Instructions (PDF file), Operating Instructions (PDF file), and the Quick Reference Guide. • Installation Guide (book, these operating instructions) • Setup Instructions (PDF file) • Operating Instructions (PDF file) • Quick Reference Guide - Panasonic WJ-ND400K | Operating Instructions - Page 77
It is necessary to read the operating instructions and use the software on the provided installed on a PC. Audio may be interrupted depending on the network environment. • Refer to "Notes on Vista®" (PDF users to those who log in with an authorized user name and password. • Apply measures such as user - Panasonic WJ-ND400K | Operating Instructions - Page 78
z Refer all work related to the installation of this product to qualified service personnel or system installers. z Do not operate the unit beyond {77 ºF}). When hard disk drive trouble occurs, replace it immediately. Consult your dealer for servicing. ⋅ Hard disk drives are precise devices - Panasonic WJ-ND400K | Operating Instructions - Page 79
will help when you are required to change the system configuration, or when unexpected trouble or failure occurs. ⋅ Distributing, copying, disassembling, reverse compiling, reverse engineering, with the main unit. ⋅ Please note that Panasonic cannot respond to questions regarding the source code. 10 - Panasonic WJ-ND400K | Operating Instructions - Page 80
13) (14) (15) (1) Error indicator [ERROR] Blinks when errors or problems with the recorder's operation occur. Blinks red Blinks orange : System errors : buzzer after an alarm or error occurs. Refer to the Operating Instructions (PDF file) for more information about alarms and errors. (5) LCD - Panasonic WJ-ND400K | Operating Instructions - Page 81
and close the front cover. Keep the key in a safe place. Lock Open : Turn key to left : Turn key to right (8) Maintenance port Use for service when connected directly to a PC. Normally, it is not used. Note: • Use a straight cable to connect a PC directly to the maintenance port. (14) Escape - Panasonic WJ-ND400K | Operating Instructions - Page 82
changing the operating mode of the HDD. Installing or removing an HDD HDD operation mode Change : You can install or remove the HDD by holding down the not recognized. (4) HDD access indicator [A/F] Indicates the access status and problems with the HDD. When errors occur on an HDD in RAID5/RAID6 - Panasonic WJ-ND400K | Operating Instructions - Page 83
are installed. (6) RAID mode switch [RAID] Switches the HDD operational mode (Single, RAID5, or RAID6). The settings become effective after setting the HDD operation mode with the [RAID] switch and turning on the power while holding down the [USE] button to boot up. S : SINGLE mode (default) R5 - Panasonic WJ-ND400K | Operating Instructions - Page 84
Install the cable clamp (provided with the extension unit) to secure the connection cables. For details refer to the manual for the extension unit (WJHDE400). (5) External storage connector [EXT STORAGE] Use to connect the (WJ-HDE400 . Static or other noise related problems may occur if a ground is - Panasonic WJ-ND400K | Operating Instructions - Page 85
installed or removed from the HDD bay slots inside the front cover. * Contact your dealer for information on purchasing and replacing HDDs. HDD Space Management The HDDs in the recorder are virtually divided in the 4 image areas shown below (refer to the Setup Instructions (PDF created, manual and - Panasonic WJ-ND400K | Operating Instructions - Page 86
prevents loss of recorded image data on large volume HDDs (refer to the Setup Instructions (PDF file). Note: • To use the RAID5 mode you need to connect 3 of HDDs in the unit −2) • The capacity of the HDDs that are installed may be a few percents smaller. Encrypting Data Recorded on the HDDs The - Panasonic WJ-ND400K | Operating Instructions - Page 87
a maximum of 64 cameras. JPEG, M-JPEG, and MPEG-4 images are supported. Image data Network camera PC HDD Recorder Playback Images recorded on the HDD command alarms from PCs via a network. : Receives the Panasonic alarm protocol from network cameras. HDD Recorder Setting Schedules Schedules can - Panasonic WJ-ND400K | Operating Instructions - Page 88
error information according to the [Panasonic alarm protocol] settings. Install the software (option) on the screen is displayed (refer to the Operating Instructions (PDF file)). Live images from a camera are Manual recording 3 Recording of images and audio can be started and stopped manually - Panasonic WJ-ND400K | Operating Instructions - Page 89
user authentication/host authentication Turn on the user and host authentication to limit users recorder is connected to and the service provider and other various settings. Contact 255.255.0 Default gateway: 192.168.0.1 Recorder IP address: 192.168.1.250 subnet mask: 255.255.255.0 Default gateway: - Panasonic WJ-ND400K | Operating Instructions - Page 90
Rate Setting SD memory recording can only be set when the camera supports it and the compression format is set to M-JPEG. The recording recording starts depends on the recording rate setting (refer to the Setup Instructions (PDF file)). Acquiring images stored on the SD memory card The images are - Panasonic WJ-ND400K | Operating Instructions - Page 91
on all extension units before turning on the recorder. 4 Installing HDDs Install the HDDs in the recorder (page 46). Unformatted HDDs inserted settings menu on the recorder as needed (refer to the Setup Instructions (PDF file)). 8 Camera Network Settings Open the PC settings menu from the - Panasonic WJ-ND400K | Operating Instructions - Page 92
M5 x 12 screws. 1 Remove the 5 rubber feet from the underside of the recorder. Use a screwdriver to remove the screws holding the rubber feet. 4 Install the recorder in the rack. Secure using the rack mounting screws. Rack mounting screws (M5 x 12, locally procured) Important: • Ensure that the - Panasonic WJ-ND400K | Operating Instructions - Page 93
When connecting multiple extension units (WJ-HDE400) to the recorder, place the Requires 1 Unit Note: • Install the recorder in the center of the rack, if using a rack. If you install the recorder at the top or Instructions (PDF file) to check the unit numbers of connected extension units. 24 - Panasonic WJ-ND400K | Operating Instructions - Page 94
how to connect the PC, cameras, and extension units. The types of cables and other hardware depend on how each setup is done. Before starting installation work, check to make sure you have everything you need. Connecting the PC and the Camera Connect the PC and the camera to the recorder - Panasonic WJ-ND400K | Operating Instructions - Page 95
Connections 2 Port Operation Using a HUB for Direct Connection The PC connects to the camera using the camera port and the client PC port on the rear of the recorder. Network camera PC PC HUB HUB LAN cable (Not provided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight (NTSC model) / - Panasonic WJ-ND400K | Operating Instructions - Page 96
Example of Connectivity with 1 Port Operation Connecting to a PC over ADSL PC Network camera ADSL router (Commercially available) ADSL line WAN (Internet) HUB LAN cable (Not provided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight (NTSC model) / category 7, straight (PAL model)) - Panasonic WJ-ND400K | Operating Instructions - Page 97
Connections Connecting multiple units to the recorder Network camera PC PC HUB HUB LAN cable (Not provided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight (NTSC model) / category 7, straight (PAL model)) LAN cable (Not provided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, - Panasonic WJ-ND400K | Operating Instructions - Page 98
Example of Connectivity with 2 Port Operation Connecting to a PC over ADSL Network camera Connections HUB Recorder LAN cable (Not provided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight (NTSC model) / category 7, straight (PAL model)) HUB WAN ADSL line ADSL router (Internet) ( - Panasonic WJ-ND400K | Operating Instructions - Page 99
Connections Connecting multiple units to the recorder Network camera Network camera HUB HUB Recorder (1) LAN cable (Not provided: 10BASE-T / 100BASE-TX / 1 000BASE-T category 5e, straight (NTSC model) / category 7, straight (PAL model)) HUB Recorder (area 1) LAN cable (Not provided: 10BASE-T / - Panasonic WJ-ND400K | Operating Instructions - Page 100
connection cable included with the extension unit. Connect as follows when connecting multiple extension units (WJ-HDE400) or adding a new connection. Also, be sure to read the user manual for the extension unit. Secure connection cable Connection Cable (provided with extension unit) Extension - Panasonic WJ-ND400K | Operating Instructions - Page 101
About Connectors Using the Alarm/Control connector You can use emergency recording and auto adjustment time functions when alarm equipment like a buzzer or indicator which is mounted externally. Create the connector by referring to the pin assignments. Pin Assignments The pin assignments are - Panasonic WJ-ND400K | Operating Instructions - Page 102
the program. Set the recording program in [Time table setup (Ext.)] under [Time table] on the settings menu (refer to Setup Instructions (PDF file)). (Signal ground) (External recording mode switching) 13 24 ALARM/CONTROL Auto Adjustment Time Function Connection 1 External switch When settings - Panasonic WJ-ND400K | Operating Instructions - Page 103
About Connectors Auto Adjustment Time Function Connection 2 When settings menu - [Basic] - [Time & date] - [Auto adjustment time] is set to [Slave] [Time Adjust Input] is available and the time on the recorder is synchronized with the other devices. 15 minutes before or after the set [Activation - Panasonic WJ-ND400K | Operating Instructions - Page 104
(Signal ground) (Outage detection input) (Detection) Recorder 13 (Power Outage recovery complection output) (Shutdown) 23 19 * Refer to the instruction manual for the UPS you are using. ALARM/CONTROL Power cord Uninterruptible Power Supply (UPS) To electric outlet Important: • Be sure to - Panasonic WJ-ND400K | Operating Instructions - Page 105
About Connectors Using the Alarm Connector Used to connect alarm-related devices such as a sensor or a door switch. Create the connector by referring to the pin assignments. Pin Assignments The pin assignments are different for other Network Disk Recorders. Connect using the following chart. 13 - Panasonic WJ-ND400K | Operating Instructions - Page 106
pins 1 through 9), recording and camera images are shown according to the settings. When alarm devices such as a buzzer or indicator are installed externally, connect them to the Alarm output (Alarm/Control connector pin 21). Sensor Door security switch (Alarm input 1) (Signal ground) (Alarm - Panasonic WJ-ND400K | Operating Instructions - Page 107
recovery completion 10 s or more output H active *The error output timing is set under [Basic] on the settings menu (refer to the Setup Instructions (PDF file)). Note: • During L active (Low active), the logic is enabled when the signal's voltage level is Low. • During H active (High active), the - Panasonic WJ-ND400K | Operating Instructions - Page 108
-ND400] appears on the LCD. Also, [Don't turn off] is displayed, followed by [System Checking]. • The Time display format screen appears when the system check is complete (page 40). Important: • Do not turn off the power during the power on process. • When using extension units (WJ-HDE400), turn on - Panasonic WJ-ND400K | Operating Instructions - Page 109
time and internal temperature (reference value) are displayed. Refer to the Setup Instructions (PDF file) for more information. (Temperature will be displayed in Fahrenheit for NTSC the [USE] button is pressed. Manual Reboot Screen For rebooting the recorder. Refer to page 54 for more information. 40 - Panasonic WJ-ND400K | Operating Instructions - Page 110
Using the Front Panel for Operations Checking System Information For checking information (software version, hardware version, MAC address, or serial number) about the recording system. Check the settings by switching between screens using the following operations. The LCD changes as follows when - Panasonic WJ-ND400K | Operating Instructions - Page 111
right) to switch between ports. * Gateway and HTTP port settings are checked under the client PC port (PT #2). The following shows the initial default values for the recorder network settings. Item DHCP IP address Subnet mask Gateway HTTP port Camera port − 192.168.0.250 255.255.255.0 − − Client - Panasonic WJ-ND400K | Operating Instructions - Page 112
keys. [Keylock Enabled] is displayed. Then, it returns to the display format screen. [SET] To cancel the key lock, enter the password (default: 12345) on the Password Entry screen. You can change the password on the settings menu. Refer to the Setup Instructions (PDF file) for more information. 43 - Panasonic WJ-ND400K | Operating Instructions - Page 113
object to eliminate any static electricity. Always hold the HDDs by the sides when carrying them. ⋅ Use an anti-static mat and wristband when installing or replacing HDDs. ⋅ To prevent static electricity, do not touch the parts. ⋅ At the time of purchase, the HDD unit and canisters are packaged - Panasonic WJ-ND400K | Operating Instructions - Page 114
space may be smaller by a few percent if the HDD models are different. • Always install the HDDs in order starting with HDD 1. (Disk slots in order from 1 to 9, may not be read correctly if they are changed. Item Installation For individual HDD units For extension units* Remove For individual - Panasonic WJ-ND400K | Operating Instructions - Page 115
In this case, the HDD status indicator blinks green. Follow the instructions from step 4 to use the HDD for recording. Note: • left or right) and then press the [SET] button. 9 Select the device where you installed the HDD (Recorder: MAIN, Extension unit x: EXTx) with the arrow buttons (up or down - Panasonic WJ-ND400K | Operating Instructions - Page 116
HDD under [Disk information] on the settings menu. Refer to the Setup Instructions (PDF file) for more information. • HDD capacity • HDD remaining capacity • start even if an HDD is installed (linked) in an empty disk slot. Using the Front Panel for Operations Installing HDDs by unit All the HDDs - Panasonic WJ-ND400K | Operating Instructions - Page 117
press the [SET] button. 8 Select the number of the extension unit where you installed the HDD with the arrow buttons (up or down) and press the [SET] button [Disk information] on the settings menu. Refer to the Setup Instructions (PDF file) for more information. • HDD capacity • HDD remaining - Panasonic WJ-ND400K | Operating Instructions - Page 118
the disk information. Check the following content related to the HDD under [Disk information] on the settings menu. Refer to the Setup Instructions (PDF file) for more information. • HDD capacity • HDD remaining capacity • Hour meter • Disk operation mode • Date range of video recorded on the HDD - Panasonic WJ-ND400K | Operating Instructions - Page 119
the Front Panel for Operations Removing HDDs by unit The HDDs in one extension unit can be removed simultaneously. For details refer to the operating instructions for the extension unit. 1 Insert the key (included) into the key hole on the front cover of the extension unit and turn it while pressing - Panasonic WJ-ND400K | Operating Instructions - Page 120
[Disk information] on the settings menu. Refer to the Setup Instructions (PDF file) for more information. • HDD capacity • HDD remaining (1) (2) 4 Sets the operation mode with the [RAID] switch. S : SINGLE mode (default) R5 : RAID5 mode R6 : RAID6 mode [USE] button [RAID] switch 5 Hold down - Panasonic WJ-ND400K | Operating Instructions - Page 121
Alternating orange/red HDD being recovered in RAID5/RAID6 [Error Log] • RAID 1 DOWN Refer to the Operating Recorder: MAIN RAIDm 1 DOWN Instructions (PDF file) for Extension unit: EXTu RAIDm 1 DOWN more information. • RAID 2 DOWN Recorder: MAIN RAIDm 2 DOWN Extension unit: EXTu RAIDm 2 DOWN - Panasonic WJ-ND400K | Operating Instructions - Page 122
Replacing Faulty HDD during RAID Operation When one HDD errors ([1down]) in RAID5 mode, the data on the remaining HDDs can be read and recovery is possible. When two HDDs errors ([2down]) in RAID6 mode, the data on the remaining HDDs can be read and recovery is possible. Important: • Do not turn off - Panasonic WJ-ND400K | Operating Instructions - Page 123
Using the Front Panel for Operations Rebooting Press the [SET] button on the Manual Reboot screen to display the Manual Reboot ACCEPT screen. Select [YES] and press the [SET] button to reboot. [SET] 54 - Panasonic WJ-ND400K | Operating Instructions - Page 124
Troubleshooting Attachments Problems Before requesting service, check the following items. Contact your dealer if the problem does not appear here, if the problem is not resolved by these remedies, or if you have any questions about settings and installation. Problem Check item/remedy Power is - Panasonic WJ-ND400K | Operating Instructions - Page 125
service personnel. [MAIN ERR INITIAL ERR] is displayed on the LCD. Set the HDD operation mode. [EXTu ERR INITIAL ERR] is displayed on the LCD. u: Unit number After the extension unit is initialized, reconnect the extension unit. Page page 53 - page 45 page 52 - page 51 Installation Guide - Panasonic WJ-ND400K | Operating Instructions - Page 126
Specifications WJ-ND400 ● General Specifications Power source Power consumption 5-3/16" (H) x15-12/16" (D)} (excluding rubber feet and projections) When 1 HDD is installed 14 kg {30.9 lbs} When 9 HDDs are installed 20 kg {44.15 lbs} ● HDD (One HDD is provided at the factory. Contact your - Panasonic WJ-ND400K | Operating Instructions - Page 127
pc. • Installation Guide (this book 1 pc. • Quick Reference Guide 1 pc. • Warranty (Only for NTSC model 1 pc. The followings are for installation: • the operating instructions (PDFs). *2 This label is the same one found on the surface of this product. Keep it in view when installing this product - Panasonic WJ-ND400K | Operating Instructions - Page 128
access 20 LINK/ACT ...12 LINK/ACT1 ...12 LINK/ACT2 ...12 Live monitoring 19 Live sequence display 19 M Maintenance 21 Maintenance port 42 Manual Reboot 54 Master ...33 Mega pixel camera 16 MPEG-4...18 N Network error output 32, 38 Network security 20 P Pan & tilt ...20 Pin assignments - Panasonic WJ-ND400K | Operating Instructions - Page 129
of this waste, in accordance with national legislation. For business users in the European Union If you wish to discard electrical and . Osaka, Japan http://panasonic.net Importer's name and address to follow EU rules: Panasonic Testing Centre Panasonic Services Europe GmbH Winsbergring 15, - Panasonic WJ-ND400K | Operating Instructions - Page 130
Network Disk Recorder Setup Instructions Model No. WJ-ND400 1 2 3 4 5 6 7 8 9 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. - Panasonic WJ-ND400K | Operating Instructions - Page 131
Contents Preface Preface Preface...5 About these Operating Instructions...5 System Requirements for a PC ...6 Trademarks and Registered Trademarks ...6 Restrictions when operating MPEG-4 images 7 Initial configurations Getting started ...8 Setup procedure ...8 Setup menu list ...9 Network settings - Panasonic WJ-ND400K | Operating Instructions - Page 132
(4-screen display setting 50 Checking and changing a camera (Manually setting 50 Group ...52 Sequence...53 Server ...55 NTP...55 FTP ...56 Mail ...58 Proxy...60 Network ...61 Basics ...61 DDNS...64 SNMP...65 Panasonic alarm protocol ...66 User management...67 Basics ...67 Administrator...68 - Panasonic WJ-ND400K | Operating Instructions - Page 133
...85 Formatting disks ...86 Format...86 Pre-event recording area formatting ...88 Attachments About mail notification ...90 Alarm mail notification...90 Warning mail notification...90 Troubleshooting...93 Problems...93 Message display ...96 Glossary...97 Words used in the manual ...97 Index...100 4 - Panasonic WJ-ND400K | Operating Instructions - Page 134
be installed. About these Operating Instructions There are four manuals, they include the Installation Guide, Setup Instructions (PDF file), Operating Instructions (PDF file), and the Quick Reference Guide. • Installation Guide • Setup Instructions (PDF file) • Operating Instructions (PDF file - Panasonic WJ-ND400K | Operating Instructions - Page 135
the audio function) : CD-ROM drive: It is necessary to refer to the operating instructions and use the software on the provided CD-ROM. : DirectX® 9.0c or later card is not installed on a PC. Audio may be interrupted depending on the network environment. • Refer to "Notes on Vista®" (PDF) for further - Panasonic WJ-ND400K | Operating Instructions - Page 136
be performed in several seconds intervals (*) when the following operations are performed while playing MPEG-4 image. Refer to the Operating Instructions (PDF file) for further information. ⋅ Reverse playback ([REV PLAY]) ⋅ Fast playback/fast reverse playback ([FF] / [REW]) ⋅ Reverse frame playback - Panasonic WJ-ND400K | Operating Instructions - Page 137
Mount the recorder into the rack (refer to the Installation Guide). Go to step 2 if you are not using a rack. Connect the recorder to the various devices (refer to the Installation Guide). Turn on the recorder (refer to the Installation Guide). When using extension units, turn on all extension units - Panasonic WJ-ND400K | Operating Instructions - Page 138
NW camera Group Sequence NTP FTP Mail Proxy Basic DDNS SNMP Panasonic alarm protocol Description Page Display a menu with the minimum settings necessary like the IP address, default gateway and DNS server. Set the DDNS server. Set On or Off for the DDNS server and set user names. Set the SNMP - Panasonic WJ-ND400K | Operating Instructions - Page 139
information and register uses who can operate the recorder. You can also set the operation level, user name, and password. Edit or delete registered host information and register PCs (hosts) that can access the camera over a network. You can also set the operation level and - Panasonic WJ-ND400K | Operating Instructions - Page 140
. Setting item Description DHCP Specifies whether a DHCP server is used. Select [On] for this setting to obtain the IP address, subnet mask, and default gateway from a DHCP server. IP address When DHCP is [Off], specify the IP address. Subnet mask When DHCP is [Off], specify the IP address - Panasonic WJ-ND400K | Operating Instructions - Page 141
: Maintenance port 5 Use the arrow buttons (up or down) to display the screen of the item you want to set. • DHCP • IP address • Subnet mask • Default gateway • HTTP port Note: • You can only set the DHCP, the gateway, and the HTTP port to PT#2. 6 After confirming that the cursor is [>], press - Panasonic WJ-ND400K | Operating Instructions - Page 142
area as the recorder client PC port. The examples in this manual are presented using the basic settings of Windows XP. If you are Windows XP, refer to the user documentation of the operating system you are using. Example: If you are using the recorder's initial default settings (IP address: 192.168 - Panasonic WJ-ND400K | Operating Instructions - Page 143
the IP address and subnet mask. • For the IP address, set the same subnet mask area as the recorder. • Depending on the network configuration, the default gateway setting is required. For details about settings, refer to your network administrator. 9 Click the [OK] button to close the window. 14 - Panasonic WJ-ND400K | Operating Instructions - Page 144
bar. Important: • Refer to your system administrator for the user name and password set for you. Refer to "Users (page 69)" for information about user registration. • The default user name and password settings are shown below. User name: ADMIN Password: 12345 • To ensure security, change the ADMIN - Panasonic WJ-ND400K | Operating Instructions - Page 145
displayed. Follow the on-screen instructions. • If WJ-ND200/WJ-ND300 ActiveX is already installed, delete WebVideo ActiveX using Add or Remove Programs and then install WJ-ND400 ActiveX. • When the install wizard is displayed again even after completing the installation of the ActiveX, restart the - Panasonic WJ-ND400K | Operating Instructions - Page 146
Names and functions of components Top page (2) (3) (4) (1) About operating windows (5) (6) (9) (8) (1) [Control] button (page 18) Performs operations such as searching for recorded images. You can also perform the functions of the camera picture switcher such as changing the display of camera - Panasonic WJ-ND400K | Operating Instructions - Page 147
user name or IP address. [Event log] button Displays the event log (when it occurred and a description). [Network log] button Displays a log of the problems date. [Ch] Displays the channel of the recorded data. [Rec] Displays the recording mode (refer to the Operating Instructions (PDF file)). [HDD - Panasonic WJ-ND400K | Operating Instructions - Page 148
when searching or when selecting an area. Refer to the Operating Instructions (PDF file) for information about searching and selecting an area. • the group titles of the cameras connected to the recorder when clicking [WJ-ND400]. Refer to page 52 for information about group settings. Displays the - Panasonic WJ-ND400K | Operating Instructions - Page 149
Config.] button Displays a menu for disk information, data encryption settings, and formatting disks. Important: • When settings are activated, all logged in users log out. (12) [Help] button Displays the Help window. (1) [Quick] button Displays a menu with the minimum settings necessary to operate - Panasonic WJ-ND400K | Operating Instructions - Page 150
PDF File). (2) [REC] indicator Displays the recording status. : Recording is being performed. : Recording is not being performed. (3) Display the following statuses. : Camera cannot be operated because a user alarm detection. (refer to the Operating Instructions (PDF file)) : This indication will be - Panasonic WJ-ND400K | Operating Instructions - Page 151
. Click [Down] button to hide the [Recording] and [Recording stop] buttons. [Recording] button : Starts recording manually. [Recording stop] button : Stops recording manually. Important: • When displaying the [Recording] or [Recording stop] buttons, click and hold [Up] button until displayed - Panasonic WJ-ND400K | Operating Instructions - Page 152
Note: • The operations are as follows when the image for playback is an MPEG-4 image. Date/Time Search : Playback may start a few seconds before or after the specified time. Reverse Playback : Not all recorded images are displayed. Reverse playback is performed at the refresh rate set for the - Panasonic WJ-ND400K | Operating Instructions - Page 153
About operating windows [CAM] tab The camera can be controlled (pan/tilt, zoom, focus, brightness, preset, auto mode) when the live image is from a camera that can pan and tilt. Some camera operations cannot be done depending on the type of camera connected. (1) (3) (4) (5) (2) (6) (1) [ - Panasonic WJ-ND400K | Operating Instructions - Page 154
the setup menu, the setup menu cannot be accessed for about 90 seconds. If you click on the setup menu button, a message appears indicating another user is configuring settings. 3 Click the setup menu button to configure. The sub menu tab of the selected setup menu is displayed. 4 Click the sub - Panasonic WJ-ND400K | Operating Instructions - Page 155
make the settings, click the [Set] button and apply the settings to the recorder. Quick settings 1 Item Language Time & date ♦Initial default Settings Description Japanese / English♦ / Français / Specifies the language used in browser screens. Español / Deutsch / Italiano / Russian / Chinese 08 - Panasonic WJ-ND400K | Operating Instructions - Page 156
Note: • Changing the "Client PC port" IP address causes all connected users to be forcibly logged out. Reconnect with the new IP address. • the IP address, subnet mask, and default gateway from a DHCP server. Select [Off] to enter these addresses manually. IP address Address input*1 When [DHCP - Panasonic WJ-ND400K | Operating Instructions - Page 157
on the recorder. The recorder supports registration of up to 64 cameras device, check the IP address setting and change it manually. • When [Register the IP address automatically given by and default gateway are set to the same values as the recorder's network port subnet mask and default gateway - Panasonic WJ-ND400K | Operating Instructions - Page 158
"NW camera (page 48)". • Registering a camera forcibly logs out any other users currently logged in to the recorder. • All recording is disabled while auto camera initial defaults are detected for the only first 20 minutes after power is turned on. For details refer to the operating instructions for - Panasonic WJ-ND400K | Operating Instructions - Page 159
3 Click the [Set] button. Quick settings 4 Item Program setup ♦Initial default Settings Program1♦ to Program8 Description Selects the recording program. To check the details [Camera registration] sets both the live video rate and manual record rate of [Program1] to [Program8] to "1 ips". 30 - Panasonic WJ-ND400K | Operating Instructions - Page 160
setup lock Password Language Go to last before Buzzer Error output duration Safe shutdown time ♦Initial default Settings Description error occurs on the recorder. For details about error output, refer to the Installation Guide. • Selecting [Ext] causes signal output to continue until the [ERR] - Panasonic WJ-ND400K | Operating Instructions - Page 161
Basics Time & date Use the following procedure to set the current time and date. 1 Click the [Basic] button on the setup menu. 2 On the sub-menu that appears, click [Time & date]. This will display the "Time display format" window. 3 Configure the settings for each item. Refer to "Time display - Panasonic WJ-ND400K | Operating Instructions - Page 162
in effect. Specifies the summer time start and end time and date settings. Clicking the [Setup >>] button displays the summer time switching window. ♦Initial default • [In] specifies the summer time start time and date, while [Out] specifies the end time and date. Set the rightmost two digits of - Panasonic WJ-ND400K | Operating Instructions - Page 163
input signal. For details about emergency recording, refer to the Installation Guide. 1 Click the [Emergency rec.] button on the setup menu registered camera images. • Refer to "Checking and changing a camera (Manually setting) (page 50)" for details about compression method settings. Shows - Panasonic WJ-ND400K | Operating Instructions - Page 164
(SD memory recording) Off♦ / 0.1ips / 0.5ips / 1ips ♦Initial default Specifies whether to record audio images. • Audio and images are recorded at the and versions of cameras do not support "Interactive(full duplex)". For details refer to the operating instructions for the camera. • Audio is - Panasonic WJ-ND400K | Operating Instructions - Page 165
degraded operational response, restarts, and other problems. (Guideline network speed: 128 Mbps) • is in progress. Note: • Other users connected to the recorder are logged out SD memory recording can only be set if the camera supports SD memory recording and the compression format is set to - Panasonic WJ-ND400K | Operating Instructions - Page 166
moves to a pre-registered preset position. Refer to the Operating Instructions (PDF file) for information about registering preset positions. • Notify of an regarding event or error information according to the [Panasonic alarm protocol] settings. Install the software* (option) on the PC designated - Panasonic WJ-ND400K | Operating Instructions - Page 167
event settings" table for details about the settings. 4 Click the [Set] button. Basic event settings Item Alarm output Buzzer duration ♦Initial default Settings Description Off / 2s♦ / 5s / 10s / 20s / 30s / 1min / Ext / Rec Specifies the alarm output duration. • Selecting [Ext] causes alarm - Panasonic WJ-ND400K | Operating Instructions - Page 168
on how to register preset positions for the camera, refer to the Operating Instructions. 1 Click the [Event] button on the setup menu. 2 On / -Number input (Blank♦) Output terminal Off / On♦ ♦Initial default Description Specifies the channel of the recording camera. Specifies the preset position - Panasonic WJ-ND400K | Operating Instructions - Page 169
procedure to configure settings that control terminal alarm action when a Panasonic alarm protocol alarm (site alarm) is sent from a Item Site alarm Port number (from camera to ND400) Site alarm setup Rec. cam. Preset position Output terminal ♦Initial default Settings Off♦ / On Port number input ( - Panasonic WJ-ND400K | Operating Instructions - Page 170
. Command alarm settings Item Rec. cam. Preset position Settings Cam.1 to Cam.64 / -Number input (Blank♦) Output terminal Off / On♦ ♦Initial default Description Specifies the channel of the recording camera. Specifies the preset position (1 to 256) during alarm input. • When this setting is - Panasonic WJ-ND400K | Operating Instructions - Page 171
Schedules Create a schedule by specifying the day and time to record. Program Use the procedure in this section to create a recording program that controls live images, the recording rate, etc. You can create up to eight recording programs on the recorder. 1 Click the [Schedule] button on the - Panasonic WJ-ND400K | Operating Instructions - Page 172
transmitted. • Audio transmitting can be selected only for a camera model that supports audio transmitting. Recorder setup Manual rec. Off*1 / 0.1ips / 0.2ips / 0.3ips / Specifies the recording rate for manual recording. 0.5ips / 1ips*2 / 2ips / 3ips / 5ips / Available settings differ according - Panasonic WJ-ND400K | Operating Instructions - Page 173
/ 3min / 5min / 10min / 15min / Manual / Continue Specifies the time of post-event recording. • When [Manual] is selected, recording is performed only while the and versions of cameras do not support "Interactive(full duplex)". For details refer to the operating instructions for the camera. • Audio - Panasonic WJ-ND400K | Operating Instructions - Page 174
, and other data, degraded operational response, restarts, and other problems. (Guideline network speed: 128 Mbps) • Even when measurement results are all disabled while measurement is in progress. Note: • Other users connected to the recorder are logged out automatically during measurement. They - Panasonic WJ-ND400K | Operating Instructions - Page 175
periodic Off♦ / On timer FTP image transmission by Off♦ / On alarm Description Specifies the recording start time. • No time after [23:46] is supported for the recording start time setting. • Repeat steps 1-5 to set programs of another day of the week. Specifies the recording end time. Selects the - Panasonic WJ-ND400K | Operating Instructions - Page 176
refer to "Alarm mail notification (page 90)". ♦Initial default *1 There must be at least 15 minutes between the Note: • If an alarm occurs, alarm message, Panasonic alarm protocol, and alarm mail operate even if switch connection, refer to the Installation Guide. The following is the priority - Panasonic WJ-ND400K | Operating Instructions - Page 177
Camera Configure the network settings (address, ports etc.) and group settings, and sequence operations for the cameras. NW camera Use the procedures in this section to register and modify network cameras. Automatically detecting and registering cameras 1 Click the [Camera] button on the setup - Panasonic WJ-ND400K | Operating Instructions - Page 178
• Registering a camera forcibly logs out any other users currently logged in to the recorder. • All recording defaults are detected for the only first 20 minutes after power is turned on. For details refer to the operating instructions for the camera manually. When a message saying there is no available - Panasonic WJ-ND400K | Operating Instructions - Page 179
camera setup" window. Checking and changing a camera (Manually setting) 1 Click the [Camera] button on the camera settings, refer to the camera operating instructions. Important: • To call up the may not be controllable unless the camera's user name and password are entered. 3 Click the [Setup] - Panasonic WJ-ND400K | Operating Instructions - Page 180
Click the [Set] button. Camera NW camera settings 2 Item Manufacturer Model/Compression Address Port number Group Camera title User name Password Time zone ♦Initial default Settings Panasonic♦ / Axis --♦ Model/JPEG Model/M-JPEG Model/MPEG4 Address input (Blank♦) Port number input (80♦) G1♦ to G8 - Panasonic WJ-ND400K | Operating Instructions - Page 181
a group title. Refer to "Group settings" table for details about the settings. 4 Click the [Set] button. Group settings Item Group title ♦Initial default Settings Title input (Group 1: G1♦ to Group 8: G8♦) Description Specifies the group title of a camera. • The group title can be made up of - Panasonic WJ-ND400K | Operating Instructions - Page 182
Sequence Use the following procedure to configure settings for automatically switching the camera image in a preset sequence. 1 Click the [Camera] button on the setup menu. 2 Click the [Sequence] tab. This will display the "Sequence Setting" window. Camera 3 Configure the settings for each item. - Panasonic WJ-ND400K | Operating Instructions - Page 183
Preset position Signal input (Blank♦) Dwell time 2s♦ / 3s / 5s / 10s / 20s ♦Initial default 4-screen live sequence Item Dwell time Settings 2s♦ / 3s / 5s / 10s / 20s ♦Initial default Description Selects 1-screen or 4-screen during sequence display. Description Specifies the camera images - Panasonic WJ-ND400K | Operating Instructions - Page 184
4 Click the [Set] button. NTP settings Item Settings Description Time adjustment NTP server address ♦Initial default Off♦ / On Address input (Blank♦) Specifies whether an NTP server is used. Enter the name . For information about camera settings, refer to the camera operating instructions. 55 - Panasonic WJ-ND400K | Operating Instructions - Page 185
server. • Enter up to 32 single-byte alpha-numeric characters and symbols, excluding ampersand (&) and spaces. Password Enter password (Blank♦) Enter the password for the above user name. • Enter up to 32 single-byte alpha-numeric characters and symbols, excluding ampersand (&) and spaces. Mode - Panasonic WJ-ND400K | Operating Instructions - Page 186
of the selected camera channel is [MPEG-4]. Alteration Detection Off♦ / On Specifies whether data should be included for alteration detection by the viewer software. ♦Initial default *1 You can enter the following single-byte alpha-numeric characters and symbols - Panasonic WJ-ND400K | Operating Instructions - Page 187
Server Mail Use the following procedure to configure settings for sending alarm mail and for warning mail notification. 1 Click the [Server] button on the setup menu. 2 On the sub-menu that appears, click [Mail]. This will display the [Mail] setup window. 3 Configure the settings for each item. - Panasonic WJ-ND400K | Operating Instructions - Page 188
mail. • Image attachment is not supported when the compression format specified for the Password Enter password (Blank♦) Enter the password for the above user underscore (_). Sender's address Address input (nd400♦) Enter the sender's mail address. default *1 You can enter the - Panasonic WJ-ND400K | Operating Instructions - Page 189
setup use Server address Port number Exceptions Settings Off♦ / On Address input (Blank♦) Port number input (80♦) Address input (Blank♦) ♦Initial default Description Specifies whether a proxy server is used. • When [On] is selected, configure the [Server address], [Port number], and [Exceptions - Panasonic WJ-ND400K | Operating Instructions - Page 190
Network Basics This section explains how to configure recorder network settings. Configure network configuration settings like the IP address, default gateway and DNS (Domain Name System) server. 1 Click the [Network] button on the setup menu. 4 Click the [Set] button. 2 On the sub-menu that - Panasonic WJ-ND400K | Operating Instructions - Page 191
Off♦ / On Specifies whether a DHCP server is used. • Select [On] to obtain the IP address, subnet mask, and default gateway from a DHCP server. Select [Off] to enter them manually. IP address Address input*1 When [DHCP] is [Off], specify the IP address here. Subnet mask Address input*1 When - Panasonic WJ-ND400K | Operating Instructions - Page 192
resolved. Port forwarding Item Port forwarding Port number Settings Off / On♦ Port number input (Camera 1:60001♦ to camera 64:60064♦) ♦Initial default Description Specifies whether port forwarding is enabled. When port forwarding is [On], specifies camera port numbers in the range of 1 to 65535 - Panasonic WJ-ND400K | Operating Instructions - Page 193
input (Blank♦) Enter the password for the above user name. • Enter up to 32 single-byte alphanumeric characters and symbols.*1 Access interval 10min / 30min / 1h♦ / 6h / 24h Specifies the DNS update interval. Host name Name input (ND400♦) Enter the host name to be registered on the DDNS - Panasonic WJ-ND400K | Operating Instructions - Page 194
. Contact Address input (Blank♦) Enter contact information (mail address, etc.) for the recorder administrator. • You can input up to 255 single-byte alphanumeric characters. ♦Initial default *1 You can enter the following single-byte alpha-numeric characters and symbols - Panasonic WJ-ND400K | Operating Instructions - Page 195
to PC) Retry Settings Port number input (1818♦) 1 to 30 (2♦) Destination address Address1 to 4 Address input (Blank♦) ♦Initial default Description Enter the port number to be used for Panasonic alarm protocol. Specifies the number of retries when sending to the PC is unsuccessful. Specifies the - Panasonic WJ-ND400K | Operating Instructions - Page 196
details about the settings. 4 Click the [Set] button. Basic user management settings Item User authentication Host authentication Settings Off / On♦ Off♦ / On ♦Initial default Description Specifies whether user authentication should be performed. Specifies whether host authentication should be - Panasonic WJ-ND400K | Operating Instructions - Page 197
by a user who is logged in as an administrator. • If you do not change the administrator password, a prompt to change the password will appear on the display after log in. Administrator settings Item Administrator name New password Retype new password Level Access priority Default screen Camera - Panasonic WJ-ND400K | Operating Instructions - Page 198
5 If you want to configure settings for more users, repeat steps 3 and 4. 6 To complete user registration, click the [Set] button. User setups Item Settings Description User name Password Level Access priority Default screen Camera partitioning ♦Initial default Name input (Blank♦) Enters the - Panasonic WJ-ND400K | Operating Instructions - Page 199
.] button on the setup menu. 2 On the sub-menu that appears, click [User]. This will display the "User settings" window. 3 In "User edit/delete" select the name of the user you want to edit. Deleting user information 1 Click the [User mng.] button on the setup menu. 2 On the sub-menu that appears - Panasonic WJ-ND400K | Operating Instructions - Page 200
partitioning ♦Initial default Address input (Blank♦) Enter the IP address. • Enter single-byte numerals in the range of 0 to 255. • You can use the "*" special character to represent any number. • "0.0.0.0" or "*.*.*.*" cannot be registered. LV1♦ / LV2 / LV3 / LV4 Specifies the user level. • For - Panasonic WJ-ND400K | Operating Instructions - Page 201
will display the "Host setting" window. 3 In "Host edit/delete" select the name of the host you want to edit. Deleting host information 1 Click the [User mng.] button on the setup menu. 2 On the sub-menu that appears, click [Host]. This will display the "Host setting" window. 3 In "Host edit/delete - Panasonic WJ-ND400K | Operating Instructions - Page 202
level settings" table for details about the settings. 4 Click the [Set] button. Note: • The functions that can be used at each user level are as follows at default. LV1 : Level of the administrator who can perform all operations for the camera and recorder. LV2 : High level operator with limits - Panasonic WJ-ND400K | Operating Instructions - Page 203
file)) Copy recorded images to the Copy area. (refer to the Operating Instructions (PDF file)) Manual recording start/stop allowed. Recorded image playback allowed. Note: • Selecting the [Quick], [Camera], [Server], [Network], [User mng.], or [Maintenance] check box will cause the [Setup] check box - Panasonic WJ-ND400K | Operating Instructions - Page 204
Maintenance Check the recorder and network status, and configure HDDs. Recorder information Use the following procedure to view software and hardware versions, MAC address, serial number, internal temperature, and Extension unit software version information. 1 Click the [Maintenance] button on - Panasonic WJ-ND400K | Operating Instructions - Page 205
Maintenance Disk information Use the following procedure to view the capacities of the HDDs and Extension units (Ext.1 to 5), the capacity of each recording area, and other disk partition information. You also can view the remaining HDD capacity, the time and date ranges of images recorded on the - Panasonic WJ-ND400K | Operating Instructions - Page 206
the HDDs. Shows the storage area capacity of images recorded by manual recording and schedule recording. Shows the storage area capacity of images not possible, playback only possible) C-Used : HDD formatted on different ND400 for copy area (recording not possible, playback only possible) * - Panasonic WJ-ND400K | Operating Instructions - Page 207
you want. Refer to "Network information" table for details about the settings. Network information Item Network Information Address Line speed Login user User Number of FTP users Description Shows the IP addresses of each recorder port and connected device • In the case of a camera connected via - Panasonic WJ-ND400K | Operating Instructions - Page 208
area Event recording area Copy area HDD capacity warning Normal recording area Event recording area Copy area Hour meter warning ♦Initial default Settings Continue♦ Continue♦ / Stop Continue / Stop♦ Off♦ / 1% to 10% Off♦ / 1% to 10% Off / 1% to 10%♦ 10000h / 20000h♦ / 30000h Description When the - Panasonic WJ-ND400K | Operating Instructions - Page 209
(Day) before the specified date. After specifying the date, click the [Delete] button. Manual delete for copy area 08 to 34 (Year) / Jan to Dec Deletes image data date, click the [Delete] button. ♦Initial default Note: • HDD auto delete does not delete image or video data in the Copy - Panasonic WJ-ND400K | Operating Instructions - Page 210
. Refer to "Settings management" table for details about each item. Settings management Item User setup save User setup load Reset to the default Description Saves user setup data to the recorder. Loads user setup data saved on the recorder. Initializes settings. Important: • Even if you perform - Panasonic WJ-ND400K | Operating Instructions - Page 211
initialized as normal recording area. However, if you remove an HDD operating in an area other than normal video and audio recording (see the basic manual), any unformatted HDD inserted into that spot is formatted the same as the previous HDD. • Recording/playback is not possible if only the Pre - Panasonic WJ-ND400K | Operating Instructions - Page 212
unit. Also installing or removing HDD or HDD units from the front panel forcibly logs out any other users logged in to the main unit. • To exit the disk config window, click the [Main] button. Clicking the [x] button in the upper right corner of the window may cause operation troubles. 1 Click the - Panasonic WJ-ND400K | Operating Instructions - Page 213
the HDDs. Shows the storage area capacity of images recorded by manual recording and schedule recording. Shows the storage area capacity of images not possible, playback only possible) C-Used : HDD formatted on different ND400 for copy area (recording not possible, playback only possible) * - Panasonic WJ-ND400K | Operating Instructions - Page 214
unit. Also installing or removing HDD or HDD units from the front panel forcibly logs out any other users logged in to the main unit. • To exit the disk config window, click the [Main] button. Clicking the [x] button in the upper right corner of the window may cause operation troubles. 1 Click the - Panasonic WJ-ND400K | Operating Instructions - Page 215
unit. Also installing or removing HDD or HDD units from the front panel forcibly logs out any other users logged in to the main unit. • To exit the disk config window, click the [Main] button. Clicking the [x] button in the upper right corner of the window may cause operation troubles. 1 Click the - Panasonic WJ-ND400K | Operating Instructions - Page 216
6 Click the [OK] button. This will return to the "Format" window. 7 Click the [Main] button. This will return to the "Cam. select" window. Note: • Multiple recording areas cannot be allocated to a single HDD. • The copy area can be allocated to an HDD plugged into the main unit's HDD8 or HDD9 - Panasonic WJ-ND400K | Operating Instructions - Page 217
forcibly logs out any other users currently logged in to the main unit. Also installing or removing HDD or HDD troubles. • Before formatting the pre-event recording area, set the camera channels for pre-event recording area as follows. ⋅ Set the Model/Compression, address, user name, and password - Panasonic WJ-ND400K | Operating Instructions - Page 218
is already specified for a pre-event recording area on another HDD cannot be selected. (If an HDD formatted for pre-event recording area from another ND400 is recognized, channels pre-set on the HDD cannot be selected.) • Set at least 5 GB of space for the pre-event recording area of each - Panasonic WJ-ND400K | Operating Instructions - Page 219
image attached to an e-mail. URL:http://192.168.0.250/ Warning mail notification The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs. ND400 (192.168.0.250) STATUS REPORT. DATE: 1-JAN-2008 12:00:00 GMT+0:00 STATUS: The description of the - Panasonic WJ-ND400K | Operating Instructions - Page 220
About mail notification Item RAID5 recovery failure RAID6 recovery failure Fan trouble Thermal trouble NW link error RAID5 1 DOWN RAID5 2 DOWN RAID6 1 DOWN RAID6 2 DOWN RAID6 3 DOWN Camera SD memory card error Camera SD memory card starting write error - Panasonic WJ-ND400K | Operating Instructions - Page 221
. HDD remove error : Recorder: MAIN-y SWAP WARNING Extension unit: EXTx-y SWAP WARNING x is unit number, y is disk number. Alteration detected : ALTERED **CH ** is camera channel. *1 HDD capacity warning A warning mail with the content will be sent when the available disk space - Panasonic WJ-ND400K | Operating Instructions - Page 222
Troubleshooting Problems Before requesting service, check the following items. Contact your dealer if the problem does not appear here, if the problem is not resolved by these remedies, or if you have any questions about settings and installation. Problem display may have troubles if you change - Panasonic WJ-ND400K | Operating Instructions - Page 223
Cannot play audio using the Viewer software Check the user name and password. Download is stopped when the settings are changed. When this happens, the downloaded image cannot be played back. ActiveX control is not installed. Install ActiveX control. Is "Mic input" selected for "Audio mode - Panasonic WJ-ND400K | Operating Instructions - Page 224
Troubleshooting Problem subnet mask, and default gateway for the recorder installed correctly if logged in to a user's account with limited access privileges. Log in to a user account as an administrator. • ActiveX control cannot be installed Make sure that the user name and password in [NW camera] - Panasonic WJ-ND400K | Operating Instructions - Page 225
Troubleshooting Message display The following problems may occur depending on the operating environment. If these problems occur, use the appropriate remedy to solve it. The following remedies do not affect other applications or security. The "Information bar" used in the following problems and - Panasonic WJ-ND400K | Operating Instructions - Page 226
Glossary Words used in the manual This manual uses the following words. ActiveX Control A software before they are communicated with. The DNS provides translation between domain names and IP addresses. Default Gateway Network device used as a gateway for networks, such as a local network, to access - Panasonic WJ-ND400K | Operating Instructions - Page 227
button to manually start and stop recording of video and audio. Multicast A way to send the same data to multiple users specified on a server on the Internet or an Intranet. POP 3 Server A server that supports POP3, currently the most widely used mail sending protocol. Plug-in Software Small - Panasonic WJ-ND400K | Operating Instructions - Page 228
user authentication function. It authenticates passwords and user accounts between SMTP servers and clients. Both SMTP servers and clients must support SMTP authentication. SMTP Server A server that supports If there is trouble with the primary on a network. VPN Service used to make public lines - Panasonic WJ-ND400K | Operating Instructions - Page 229
area 77, 79, 84 D DDNS ...64 Default screen 68, 69, 71 Deleting host information 72 Deleting user information 70 Destination address 59 DHCP 11, 55 NW link down detection 62 O Operation mode 77, 84 P Panasonic alarm protocol 66 Password 15, 31, 56, 64, 68, 69, 85 Playback point operation - Panasonic WJ-ND400K | Operating Instructions - Page 230
39 Time & date 26 Time adjustment 55 Time display format 32 Time zone 32, 51 Timetable...46 Total capacity 77, 84 U URL ...15 User authentication 67 User mng...20 User name...15 Users ...69 V Version ...10 Version information 75 W Warning mail notification 90 Web browser 15 Index 101 - Panasonic WJ-ND400K | Operating Instructions - Page 231
of this waste, in accordance with national legislation. For business users in the European Union If you wish to discard electrical and . Osaka, Japan http://panasonic.net Importer's name and address to follow EU rules: Panasonic Testing Centre Panasonic Services Europe GmbH Winsbergring 15, - Panasonic WJ-ND400K | Operating Instructions - Page 232
aware of the following at HDD installation and recovery: The network disk recorder, WJ-ND400, is described as ND400 and the extension unit, WJ-HDE400, as HDE400. If an HDD unit is added during the operation described below, the ND400 and HDE400 do not recognize the HDD - Panasonic WJ-ND400K | Operating Instructions - Page 233
that should be issued, depressed operational response, restart of ND400, etc. Reference values for settings are indicated below. Reference be used at 128 Mbps or less of the bit rate. (Refer to the Setup Instructions (PDF)) * The setting for PC is described at the case of 4-screen display. The
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Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
Network Disk Recorder
Operating Instructions
Model No.
WJ-ND400
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