ZyXEL NAS540 User Guide - Page 351

I published a folder with the media server function, but the media client does not play some

Page 351 highlights

Chapter 21 Troubleshooting I published a folder with the media server function, but the media client does not play some of the files (or does not play them properly). 1 Files with formats that are not supported on the media server may not display in the list. See Section 22.2 on page 364 for the file formats that the media server supports. 2 If you are using media client software, you may need to install codecs on your computer. Since the media client software uses your computer's installed codecs, files do not play if the required codec is not installed on your computer. 3 The media client may not support the file's format. iTunes does not display the names of all the music files I just put on the NAS. 1 Make sure the files are a format supported by iTunes. See Section 22.3 on page 364. 2 Go to Applications > Media Server. Make sure the share containing the music files is published and the iTunes server option is enabled. 3 If an iTunes client is connected, the NAS's iTunes server function scans the published media server folders for files every three minutes. Leave iTunes connected to the NAS for three minutes. Then use the NAS's eject button (as shown next) to disconnect. Figure 192 iTunes Eject Button NAS540 User's Guide 351

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Chapter 21 Troubleshooting
NAS540 User’s Guide
351
I published a folder with the media server function, but the media client does not play some
of the files (or does not play them properly).
1
Files with formats that are not supported on the media server may not display in the list. See
Section 22.2 on page 364
for the file formats that the media server supports.
2
If you are using media client software, you may need to install codecs on your computer. Since the
media client software uses your computer’s installed codecs, files do not play if the required codec
is not installed on your computer.
3
The media client may not support the file’s format.
iTunes does not display the names of all the music files I just put on the NAS.
1
Make sure the files are a format supported by iTunes. See
Section 22.3 on page 364
.
2
Go to
Applications > Media Server
. Make sure the share containing the music files is published
and the iTunes server option is enabled.
3
If an iTunes client is connected, the NAS’s iTunes server function scans the published media server
folders for files every three minutes. Leave iTunes connected to the NAS for three minutes. Then
use the NAS’s eject button (as shown next) to disconnect.
Figure 192
iTunes Eject Button