Compaq ProLiant 1000 ProLiant Server Troubleshooting Guide - Page 128

Diagnostics and Utilities, your server

Page 128 highlights

Error Recovery If you are notified that ASR-2 has restarted the server and initiated the Diagnostics and Utilities menu, use Insight Manager 7 (or previous version) to view the critical error in the IML. Run Diagnostics to diagnose and resolve the problem. You can configure ASR-2 to restart the server and then: • Access the Diagnostics and Utilities menu to diagnose the critical error. -Or- • Start the operating system to return the server to operational status as rapidly as possible. When you enable ASR-2 to start the operating system, the server attempts to start from the primary partition. In this mode, ASR-2 can page you if a critical error occurs, but you cannot access Diagnostics. IMPORTANT: Before configuring Automatic Server Recovery-2 (ASR-2), be sure that the server setup utility and Diagnostics are installed. ASR-2 must have these installed to start Diagnostics after a system restart. HP recommends this even if you configure ASR-2 to start the operating system. When you enable ASR-2 to start Diagnostics, your server restarts after a critical error and loads Diagnostics from the system partition on the hard drive. Depending on your server, you can configure your server to start Diagnostics in up to four different ways: • Without remote console support, such as running Diagnostics from the server console only • With remote console support, using modems for dial-in access • With remote console support, using a modem to dial a predetermined telephone number • With remote console support through a network connection (IP or IPX) HP Servers Troubleshooting Guide 5-7

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Error Recovery
HP Servers Troubleshooting Guide
5-7
If you are notified that ASR-2 has restarted the server and initiated the
Diagnostics and Utilities
menu, use Insight Manager 7 (or previous version) to
view the critical error in the IML. Run Diagnostics to diagnose and resolve the
problem.
You can configure ASR-2 to restart the server and then:
Access the
Diagnostics and Utilities
menu to diagnose the critical error.
-Or-
Start the operating system to return the server to operational status as rapidly as
possible.
When you enable ASR-2 to start the operating system, the server attempts to start
from the primary partition. In this mode, ASR-2 can page you if a critical error
occurs, but you cannot access Diagnostics.
IMPORTANT:
Before configuring Automatic Server Recovery-2 (ASR-2), be sure that the
server setup utility and Diagnostics are installed. ASR-2 must have these installed to start
Diagnostics after a system restart. HP recommends this even if you configure ASR-2 to start
the operating system.
When you enable ASR-2 to start Diagnostics, your server restarts after a critical error
and loads Diagnostics from the system partition on the hard drive. Depending on
your server, you can configure your server to start Diagnostics in up to four different
ways:
Without remote console support, such as running Diagnostics from the server
console only
With remote console support, using modems for dial-in access
With remote console support, using a modem to dial a predetermined telephone
number
With remote console support through a network connection (IP or IPX)