Compaq ProLiant 1000 ProLiant Server Troubleshooting Guide - Page 66

Hardware Problems Table 2-10: CD-ROM and DVD Drive Problems continued Problem Possible Cause Possible Solution CD-ROM or DVD drive is CD-ROM or DVD drive is Refer to the documentation included with not detected. not properly connected. the drive. Connect cables correctly. Cable or cables are bad. Check the connections and drive documentation. Replace cables as needed. Driver is not loaded. Install the correct driver. Hard Drives General Hard Drives For information on individual drive specifications, refer to your server-specific user documentation, the drive documentation, and the array controller documentation. Table 2-11: Hard Drive Problems Problem Hard drive fails, and your system completes POST. Possible Cause Hard drive failed. Drive is not supported. A SCSI cable failed. Hard drive is not recognized by server. Hard drive connection problem occurred. Possible Solution Replace the hard drive. Replace with a hard drive supported by both the server and the operating system. Check the pins on both ends of all SCSI cables in the configuration. The pins and cables could be bent or otherwise damaged. Check the LEDs on the hard drive. Refer to your server-specific user documentation for information on hard drive LEDs. Try removing and replacing the hard drive. If you remove any hard drives, label the drive and its position, and make sure that you install it in its original position. continued 2-24 HP Servers Troubleshooting Guide