Compaq ProLiant 1000 ProLiant Server Troubleshooting Guide - Page 265

and connections., not work, replace the cables

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ADU Error Messages Table D-1: Array Diagnostic Utility (ADU) Error Messages continued Message Description Recommended Action SCSI port X, Drive ID Y has exceeded the following threshold(s) The monitor and performance threshold for this drive has been violated. Check and resolve the threshold that has been violated. SCSI port X, Drive ID Y is not stamped for monitoring The drive has not been stamped with monitor and performance features. To change without destroying the current configuration: 1. Run ACU. 2. Change the array accelerator size and save the configuration. 3. Change the array accelerator back to the original size and save again. This should cause ACU to stamp the drive with monitoring and performance features. SCSI port X, Drive ID Y may have a loose connection SOLUTION: Turn the system off and attempt to reattach any loose connections. If this does not work, replace the cable(s) and connection(s). SMART is unable to communicate with the drive, because the cable is not securely connected, or the drive cage connection has failed. 1. Power down the system. 2. Reconnect the cable securely. 3. Restart the system. 4. If this does not solve the problem, replace the cables and connectors as needed. SCSI port X, Drive ID Y RIS copies within this drive do not match The copies of RIS on the drive Check for other errors. The do not match. drive may need to be replaced. continued HP Servers Troubleshooting Guide D-15

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ADU Error Messages
HP Servers Troubleshooting Guide
D-15
Table D-1:
Array Diagnostic Utility (ADU) Error Messages
continued
Message
Description
Recommended Action
SCSI port
X
, Drive ID
Y
has
exceeded the following
threshold(s)
The monitor and performance
threshold for this drive has
been violated.
Check and resolve the
threshold that has been
violated.
SCSI port
X
, Drive ID
Y
is not
stamped for monitoring
The drive has not been
stamped with monitor and
performance features.
To change without destroying
the current configuration:
1.
Run ACU.
2.
Change the array
accelerator size and save
the configuration.
3.
Change the array
accelerator back to the
original size and save
again.
This should cause ACU to
stamp the drive with
monitoring and performance
features.
SCSI port
X
, Drive ID
Y
may
have a loose connection
SOLUTION: Turn the system
off and attempt to reattach any
loose connections. If this does
not work, replace the cable(s)
and connection(s).
SMART is unable to
communicate with the drive,
because the cable is not
securely connected, or the
drive cage connection has
failed.
1.
Power down the system.
2.
Reconnect the cable
securely.
3.
Restart the system.
4.
If this does not solve the
problem, replace the
cables and connectors as
needed.
SCSI port
X
, Drive ID
Y
RIS
copies within this drive do not
match
The copies of RIS on the drive
do not match.
Check for other errors. The
drive may need to be replaced.
continued