Compaq ProLiant 1000 ProLiant Server Troubleshooting Guide - Page 41
Sun Solaris Operating Systems, If HP drivers are installed with Driver Updates DUs
View all Compaq ProLiant 1000 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 41 highlights
Diagnosing the Problem • A list of all third-party hardware and software installed, with versions • A detailed description of the problem and any associated error messages NOTE: If your configuration includes SQL server, refer to the "SQL Server" section in this chapter. Sun Solaris Operating Systems Collect the following information: • Operating system version number • Type of installation selected: Interactive, WebStart, or Customer JumpStart • Which software group selected for installation: End User Support, Entire Distribution, Developer System Support, or Core System Support • If HP drivers are installed with Driver Updates (DUs): - DU number - List of drivers in the DU diskette • The drive subsystem and file system information: - Number and size of partitions and logical drives - File system on each logical drive • A list of all third-party hardware and software installed, with versions • A detailed description of the problem and any associated error messages • Printouts of: /usr/sbin/crash (accesses the crash dump image at /var/crash/$hostname) /var/adm/messages /etc/vfstab /usr/sbin/prtconf 1-28 HP Servers Troubleshooting Guide