Compaq ProLiant 1000 ProLiant Server Troubleshooting Guide - Page 25

Diagnosing the Problem When the Self-Tests Fail This section provides steps to follow if the system starts, but fails to complete the self-tests without error. The following visual and audio clues indicate that the system is not completing the self-tests: • The system begins to boot, then suddenly shuts down. • The system keeps restarting. • Random errors are occurring during the boot process. • There are intermittent problems during the boot process. • Error messages are appearing on the screen. • Your server has an Integrated Management Display (IMD), but the IMD does not display a twirling baton and checkmarks during POST, or the twirling baton appears but continues twirling for an excessive amount of time. Table 1-4: When the Self-Tests Fail What to Check Check for failure information: Are there error messages such as: • Power-On Self-Test (POST) messages? • Stop/Abend/Trap? • Integrated Management Log (IML) messages? • Insight Manager 7 (or previous version) detail? What to Do Record the full error message. Refer to Appendix C, "POST Error Messages." Refer to: • Chapter 3, "Software Problems" • Chapter 2, "Hardware Problems" Refer to "Integrated Management Log" in Chapter 4. Refer to "Server Management" in Chapter 4. continued 1-12 HP Servers Troubleshooting Guide