Compaq ProLiant 1000 ProLiant Server Troubleshooting Guide - Page 78

Table 2-14, Video Problems, Check Insight Manager 7 or previous

Page 78 highlights

Hardware Problems Table 2-14: Video Problems continued Problem Possible Cause Screen is blank for more than 60 seconds after you power up the server (continued). The power-on password is enabled. The video expansion board failed. Monitor does not function properly when used with energy saver features. Video colors are wrong. Monitor without energy saver capabilities is being used with energy saver features enabled. Either the cabling or the monitor impedance is incorrect. Slow-moving horizontal lines are displayed. Magnetic field interference is occurring. Possible Solution Press any key or type your password, and then wait a few moments for the screen to activate. You can tell if the power-on password is enabled if a key symbol is displayed on the screen when POST completes. If you do not have access to the password, you must disable the power-on password by using the Password Disable switch on the system board. Refer to your server-specific user documentation for further information. Check Insight Manager 7 (or previous version) messages for references to video expansion board failure. Be sure that the PCI Hot Plug slot has power. Check the power LED on the slot. Be sure that the server and the operating system support the expansion board. Disable the monitor energy saver features. • Be sure that the red, green, and blue BNC cables are connected to the corresponding monitor connectors. • Be sure that your monitor RGB inputs are set to 75 ohms. Move the monitor away from other monitors or power transformers. 2-36 HP Servers Troubleshooting Guide

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Hardware Problems
2-36
HP Servers Troubleshooting Guide
Table 2-14:
Video Problems
continued
Problem
Possible Cause
Possible Solution
The power-on password is
enabled.
Press any key or type your password,
and then wait a few moments for the
screen to activate.
You can tell if the power-on password is
enabled if a key symbol is displayed on
the screen when POST completes.
If you do not have access to the
password, you must disable the
power-on password by using the
Password Disable switch on the system
board. Refer to your server-specific user
documentation for further information.
Screen is blank for more
than 60 seconds after
you power up the server
(
continued
).
The video expansion board
failed.
Check Insight Manager 7 (or previous
version) messages for references to
video expansion board failure.
Be sure that the PCI Hot Plug slot has
power. Check the power LED on the
slot.
Be sure that the server and the
operating system support the expansion
board.
Monitor does not
function properly when
used with energy saver
features.
Monitor without energy
saver capabilities is being
used with energy saver
features enabled.
Disable the monitor energy saver
features.
Video colors are wrong.
Either the cabling or the
monitor impedance is
incorrect.
Be sure that the red, green, and
blue BNC cables are connected to
the corresponding monitor
connectors.
Be sure that your monitor RGB
inputs are set to 75 ohms.
Slow-moving horizontal
lines are displayed.
Magnetic field interference
is occurring.
Move the monitor away from other
monitors or power transformers.