Compaq ProLiant 1000 ProLiant Server Troubleshooting Guide - Page 231

The Smart Array 3100ES or, Run Options ROMPaq

Page 231 highlights

POST Error Messages Table C-13: 1700 Series POST Error Messages continued Error Code Audible Beeps Probable Source of Problem 1722-Slot x Drive Array - Redundant Controller Pair Not Operating Redundantly (followed by one of the following:) None Controllers are not operating redundantly. • Incompatible controller models. • Inter-controller communication failed; check other controller. • Incompatible firmware versions; upgrade firmware. Array accelerator RAM sizes are different. 1723-Slot x Drive Array - To improve signal integrity, internal SCSI connector should be removed if external drives are attached to the same SCSI port (followed by detailed instructions). None Cabling problem. Action The Smart Array 3100ES or 4250ES Controllers are not operating properly. • In a redundant configuration, both controllers must be the same Smart Array model. If they are, one of the controllers or the system board is defective. • The adjacent Smart Array 3100ES or 4250ES Controller may have failed. • Run Options ROMPaq to upgrade both controllers to the same firmware version. • Both Smart Array 3100ES or 4250ES Controllers must have the 64-MB array accelerator board connected in order to operate in redundant mode. With system power off, remove or replace connector daughterboard and/or external cables connected to the Smart Array Controller board as instructed. continued HP Servers Troubleshooting Guide C-51

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POST Error Messages
HP Servers Troubleshooting Guide
C-51
Table C-13:
1700 Series POST Error Messages
continued
Error Code
Audible
Beeps
Probable Source of
Problem
Action
1722-Slot x Drive
Array - Redundant
Controller Pair Not
Operating
Redundantly (followed
by one of the
following:)
Incompatible
controller models.
Inter-controller
communication
failed; check
other controller.
Incompatible
firmware
versions;
upgrade
firmware.
Array accelerator
RAM sizes are
different.
None
Controllers are not
operating redundantly.
The Smart Array 3100ES or
4250ES Controllers are not
operating properly.
In a redundant
configuration, both
controllers must be the
same Smart Array model.
If they are, one of the
controllers or the system
board is defective.
The adjacent Smart Array
3100ES or 4250ES
Controller may have
failed.
Run Options ROMPaq to
upgrade both controllers
to the same firmware
version.
Both Smart Array
3100ES or 4250ES
Controllers must have the
64-MB array accelerator
board connected in order
to operate in redundant
mode.
1723-Slot x Drive
Array - To improve
signal integrity,
internal SCSI
connector should be
removed if external
drives are attached to
the same SCSI port
(followed by detailed
instructions).
None
Cabling problem.
With system power off,
remove or replace connector
daughterboard and/or
external cables connected to
the Smart Array Controller
board as instructed.
continued