Compaq ProLiant 1000 ProLiant Server Troubleshooting Guide - Page 89

3 Software Problems The best sources of information for software problems are your operating system and application software documentation, which may also point to fault detection tools that report errors and preserve your system configuration. Other useful resources include the Survey utility, available for servers running a Microsoft Windows, Linux, or Novell NetWare operating system, and Insight Manager 7 (and previous versions). Use either utility to gather critical system hardware and software information and to help with problem diagnosis. IMPORTANT: This guide provides information for multiple servers. Some of the hardware or software information may not apply to your specific server. You may need to modify some of the examples or procedures in this guide for your work environment. Refer to your server-specific user documentation for information on procedures, hardware options, software tools, and operating systems supported by, and specific to, your server. The following information is covered in this chapter: • Operating Systems • Application Software • Clustering Software • Remote ROM Flash • Maintaining Current Drivers • Erasing the System HP Servers Troubleshooting Guide 3-1