Compaq ProLiant 1000 ProLiant Server Troubleshooting Guide - Page 87

Hardware Problems Table 2-19: Modem Problems continued Problem Possible Cause The modem does not answer an incoming call. Auto-answer may not be enabled. An answering machine is connected and is answering before the modem can. The modem disconnects while online. Connections may be loose. You are experiencing line interference or poor line conditions. The AT command initialization (init) string is not working. The call waiting feature on the telephone line is enabled, and an incoming call is breaking the connection. The init string may be longer than necessary. Possible Solution Enable this option in the communications software. 1. Turn off the answering machine. -Or- Reconfigure auto-answer to respond in fewer rings than the answering machine. 2. Restart the server and retry. Check for loose connections, and then reconnect. Retry the connection by dialing the number several times. If conditions remain poor, contact your telephone company to have the line tested. Disable call waiting and retry. Utilize the most basic string possible to perform the task. The default init string is: AT&F&C1&D2&K3 continued HP Servers Troubleshooting Guide 2-45