Compaq ProLiant 1000 ProLiant Server Troubleshooting Guide - Page 61

Hardware Problems Table 2-6: Memory Problems continued Problem Possible Cause Memory count error occurs. Server fails to recognize new memory. There may be a conflict with existing memory. Server fails to recognize Memory may not be new memory (continued). installed properly. The memory installed may not be compatible with your server or may have exceeded limits set for the server or operating system. Memory may have failed. Possible Solution 1. Be sure that the memory modules have been installed correctly. Refer to your server-specific user documentation. 2. Be sure that the memory modules are properly seated. 3. Run the server setup utility. 4. Restart the server. If the POST count is still wrong, replace the memory. 1. Check the IML. 2. Check for conflicts with existing memory. 3. Run the server setup utility. 1. Be sure that the memory is properly seated. 2. Be sure that the memory modules have been installed correctly. Refer to your server-specific user documentation. 1. Be sure that the memory installed is the correct type of memory for your server. 2. Be sure that you have not exceeded the memory limits of the server or operating system. Check the appropriate documentation. 1. Test by installing memory into a working server. 2. Replace the memory. Refer to the procedures in your server user documentation. HP Servers Troubleshooting Guide 2-19