Compaq ProLiant 1000 ProLiant Server Troubleshooting Guide - Page 58

Hardware Problems Table 2-5: Processor Problems continued Problem Possible Cause Processor problems are occurring (continued). Processors are incorrectly installed in your server. Processors are unsupported by your server. Server does not boot correctly Bus core ratio may be set due to a processor problem. incorrectly. Possible Solution Be sure that each processor is correctly installed in your server, as detailed in your server-specific user documentation. Be sure that each processor is supported by your server. Refer to your server-specific user documentation for processor requirements. Be sure that the appropriate jumpers and switches are set correctly for your server, especially if you have recently added new processors. Refer to your server-specific user documentation for jumper and switch settings. Processor Power Modules If the server configuration includes one or more PPMs and one fails, the server is forced into a reset condition and does not power up. To check for failure if the PPMs are not integrated on the system board: CAUTION: Never operate the server for an extended period of time if an access panel is removed. Doing so can cause thermal damage to drives and components and can void your system warranty. 1. Briefly remove the appropriate access panel to inspect. 2. Try reseating each PPM. 3. If reseating the PPMs is not effective, replace each PPM one at a time and test. 2-16 HP Servers Troubleshooting Guide