Compaq ProLiant 1000 ProLiant Server Troubleshooting Guide - Page 31

Locating Troubleshooting Information, Table 1-6

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Diagnosing the Problem Locating Troubleshooting Information This section is a reference to help you locate detailed troubleshooting information in the remainder of this guide, and refers you to other guides if necessary. For other resources, refer to Appendix A, "HP Resources." Table 1-6: Locating Troubleshooting Information Problem Server does not power up. Server powers up, but you cannot tell if it is starting in the appropriate sequence. Server has no video, and: • No fans can be heard running. • Fans are running. Server has a POST error message. Server has a test error code message. Memory count error occurs during startup. Processor information error occurs during startup. Server cannot read the diskette drive. Server does not have sound. Server cannot read the CD-ROM or DVD drive. Location of information Your server-specific user documentation Your server-specific user documentation • "Power Problems" in Chapter 2 • "Fans" in Chapter 2 • "Video" in Chapter 2 Appendix C, "POST Error Messages" Appendix B, "Test Error Codes" "Memory" in Chapter 2 • "Processors" in Chapter 2 • "Processor Power Modules" in Chapter 2 "Diskette Drives" in Chapter 2 "Audio" in Chapter 2 "CD-ROM and DVD Drives" in Chapter 2 continued 1-18 HP Servers Troubleshooting Guide

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Diagnosing the Problem
1-18
HP Servers Troubleshooting Guide
Locating Troubleshooting Information
This section is a reference to help you locate detailed troubleshooting information in
the remainder of this guide, and refers you to other guides if necessary. For other
resources, refer to Appendix A, “HP Resources.”
Table 1-6:
Locating Troubleshooting Information
Problem
Location of information
Server does not power up.
Your server-specific user
documentation
Server powers up, but you cannot tell
if it is starting in the appropriate
sequence.
Your server-specific user
documentation
Server has no video, and:
•
No fans can be heard
running.
•
“Power Problems” in
Chapter 2
•
“Fans” in Chapter 2
•
Fans are running.
•
“Video” in Chapter 2
Server has a POST error message.
Appendix C, “POST Error
Messages”
Server has a test error code
message.
Appendix B, “Test Error Codes”
Memory count error occurs during
startup.
“Memory” in Chapter 2
Processor information error occurs
during startup.
•
“Processors” in Chapter 2
•
“Processor Power Modules” in
Chapter 2
Server cannot read the diskette drive.
“Diskette Drives” in Chapter 2
Server does not have sound.
“Audio” in Chapter 2
Server cannot read the CD-ROM or
DVD drive.
“CD-ROM and DVD Drives” in
Chapter 2
continued