Dell EqualLogic PS6210XS EqualLogic Group Manager Administrator s Guide PS Ser - Page 181

About Updating NAS Controller Firmware

Page 181 highlights

4. In the Attach NAS controller dialog box, select the NAS controller that you want to attach to the NAS cluster. You can identify a NAS controller by its service tag. NOTE: If the NAS controller is not listed, verify the physical state and network connections for the controller and then click Rediscover to refresh the list of controllers in the dialog box. 5. Click the Attach NAS controller button. A progress window opens, showing the progress of the attach NAS controller operation. This operation might take up to 30 minutes to complete. NOTE: • Wait for the attach NAS controller operation to complete before starting another long-running operation, such as an add NAS controller pair, detach NAS controller, or NAS reserve resize operation. • During an attach member or add member operation, or after a member restarts, the following warning might appear: File system checker failed. You can ignore this message. After attaching a NAS controller, you must rebalance the client connections. If the attach NAS controller operation fails: 1. Verify that the NAS controller is correctly connected to the network and check each controller's physical status and network connections. 2. Verify that you are the only PS Series group administrator trying to configure the NAS controller into a NAS cluster. 3. Click Retry. If the attach NAS controller operation fails again, contact your customer support representative. About Updating NAS Controller Firmware The NAS firmware is supplied in service packs that you download onto the NAS controllers. You can update the NAS firmware in the Group Manager CLI. In some cases, you must update the firmware on the NAS controllers in a NAS cluster. NOTE: Dell Storage Update Manager provides guided update management to simplify the process of updating the firmware for your EqualLogic platforms, including PS Series, FS Series, and disk drives. This tool facilitates both singlemember and multimember group updates. Update NAS Controller Firmware Dell recommends that you perform this task during a maintenance window, because it can take 30 to 45 minutes for the update to complete. During this procedure, NFS will pause intermittently, but I/O will resume with no manual intervention. Prerequisites • You cannot update NAS controller firmware when a NAS controller is down or detached. • You must use the grpadmin account password to update NAS controller firmware. • All SMB clients will disconnect and reconnect when the NAS controller restarts. For this reason, Dell suggests that you stop all I/O to the NAS cluster. • NFS pauses intermittently, but I/O will resume with no manual intervention. Procedure To update the NAS controller: 1. Download the service pack from the customer support website: eqlsupport.dell.com 2. For model FS7600-series NAS appliances, follow the instructions to copy the firmware on to a CD-ROM or a USB memory stick. If you use a CD-ROM, you need a USB CD-ROM reader connected to the NAS appliance. 3. Use FTP (enabled by default) to copy the service pack file to the NAS controller, specifying grpadmin credentials. Important: When using an FTP client, make sure that the file is transferred in binary mode. If the service pack is transferred using "auto" mode, the file is treated as text and transferred in ASCII mode. Transferring the file in ASCII mode adds control characters to the service pack, which might cause the embedded checksum to fail. NAS Controller Operations 181

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4.
In the
Attach NAS controller
dialog box, select the NAS controller that you want to attach to the NAS cluster. You can identify
a NAS controller by its service tag.
NOTE: If the NAS controller is not listed, verify the physical state and network connections for the
controller and
then click Rediscover to refresh the list of controllers in the dialog box.
5.
Click the
Attach NAS controller
button.
A progress window opens, showing the progress of the attach NAS controller operation. This operation might take up to 30 minutes
to complete.
NOTE:
Wait for the attach NAS controller operation to complete before starting another long-running operation, such as an
add NAS controller pair, detach NAS controller, or NAS reserve resize operation.
During an attach member or add member operation, or after a member restarts, the following warning might appear:
File system checker failed
. You can ignore this message.
After attaching a NAS controller, you must rebalance the client connections.
If the attach NAS controller operation fails:
1.
Verify that the NAS controller is correctly connected to the network and check each controller’s physical status and network
connections.
2.
Verify that you are the only PS Series group administrator trying to
configure
the NAS controller into a NAS cluster.
3.
Click
Retry
. If the attach NAS controller operation fails again, contact your customer support representative.
About Updating NAS Controller Firmware
The NAS
firmware
is supplied in service packs that you download onto the NAS controllers. You can update the NAS
firmware
in the
Group Manager CLI. In some cases, you must update the
firmware
on the NAS controllers in a NAS cluster.
NOTE: Dell Storage Update Manager provides guided update management to simplify the process of updating the
firmware
for your EqualLogic platforms, including PS Series, FS Series, and disk drives. This tool facilitates both single-
member and multimember group updates.
Update NAS Controller Firmware
Dell recommends that you perform this task during a maintenance window, because it can take 30 to 45 minutes for the update to
complete. During this procedure, NFS will pause intermittently, but I/O will resume with no manual intervention.
Prerequisites
You cannot update NAS controller
firmware
when a NAS controller is down or detached.
You must use the grpadmin account password to update NAS controller
firmware.
All SMB clients will disconnect and reconnect when the NAS controller restarts. For this reason, Dell suggests that you stop all
I/O to the NAS cluster.
NFS pauses intermittently, but I/O will resume with no manual intervention.
Procedure
To update the NAS controller:
1.
Download the service pack from the customer support website:
eqlsupport.dell.com
2.
For model FS7600-series NAS appliances, follow the instructions to copy the
firmware
on to a CD-ROM or a USB memory
stick. If you use a CD-ROM, you need a USB CD-ROM reader connected to the NAS appliance.
3.
Use FTP (enabled by default) to copy the service pack
file
to the NAS controller, specifying grpadmin credentials.
Important: When using an FTP client, make sure that the
file
is transferred in binary mode. If the service pack is
transferred using “auto” mode, the
file
is treated as text and transferred in ASCII mode. Transferring the
file
in ASCII
mode adds control characters to the service pack, which might cause the embedded checksum to fail.
NAS Controller Operations
181