Dell EqualLogic PS6210XS EqualLogic Group Manager Administrator s Guide PS Ser - Page 346

• If no SMTP server is configured, click Configure SMTP and add the IP address of the SMTP server that you want to configure. 9. Click Next. The Summary tab opens. 10. Review the information and then click either: • Copy to save the summary information in a text file • Back to return to a previous page to change the diagnostics report settings • Finish to perform the specified diagnostics and generate the report To generate diagnostic reports on a system with NAS configured: 1. Expand Tools and click Diagnostic reports. The Welcome tab opens. 2. Click Next. The Getting Started tab opens. 3. If you are working with Dell Technical Support and have been assigned a case number, type that number in the Case Number field. If you have not contacted Dell Technical Support, leave this field blank. 4. Verify that all types of diagnostics are selected (the default). If your Dell support representative directed you to eliminate any type of diagnostics, verify that the checkbox is clear. 5. Click Next. If you are generating PS Series diagnostics, the PS Series Diagnostics - Select Members tab opens. 6. Verify that all members are selected to be included in the diagnostic report. A member is selected if the Select checkbox for that member is checked. If your Dell support representative directed you to remove any member from the report, verify that the Select checkbox for that member is clear. 7. Click Next. 8. If you are generating PS Series diagnostics, on the PS Series Diagnostics - Select Members tab, select the member to include in the report and click Next. 9. If you are generating PS Series diagnostics, on the PS Series Diagnostics - Report Destination tab, specify email information for sending the generated report: • If you are working with a Dell Technical Supportand want to email a diagnostic report to your support representative, select Send reports to your support provider. • If you need to specify other email addresses where you want to send diagnostic reports, select Send reports to other email addresses and type the email addresses. • If no SMTP server is configured, click Configure SMTP and add the IP address of the SMTP server that you want to configure. 10. Click Next. If you are generating NAS cluster diagnostics, the NAS Cluster - Report Destination tab opens. 11. Click Next. The Summary tab opens. NOTE: The Summary tab is the only place that IP address and port information for FTP and SCP is available: • For PS Series diagnostics, the email address to which the PS Series diagnostic report will be sent and IP addresses and ports where diagnostic reports can be accessed by FTP and SCP. • For FS Series diagnostics, the IP addresses and ports where NAS controller diagnostic reports can be accessed by FTP and SCP. 12. Review the information and then click either: • Copy to save the summary information in a text file • Back to return to a previous page to change the diagnostics report settings • Finish to perform the specified diagnostics and generate the report To view the status of the diagnostics on each member, expand Operations at the bottom of the window, and click the Group Operations tab. Enable FTP on a NAS Cluster If you are working with a Dell customer support representative to run diagnostics on NAS controllers, you must enable FTP to provide your representative access to the NAS diagnostics report. 346 About Monitoring