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Kyocera KM-C3232E C2525E/C3225E/C3232E/C4035E Operation Guide Rev-1.0 (Advance - Page 326

Solving Malfunctions, Symptom, Checkpoints, Corrective Actions, Reference, Start

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Troubleshooting Solving Malfunctions The table below provides general guidelines for problem solving. If a problem occurs with your machine, check the checkpoints and perform procedures indicated on the following pages. If the problem persists, contact your Service Representative. Symptom Checkpoints The operation panel does Is the machine plugged in? not respond when the machine is switched on ( | position). Pressing the Start key Is a message displayed on the touch does not produce copies. panel? The original size is not Are the originals loaded correctly? detected properly. Is the machine installed beneath fluorescent lights? Blank sheets are output. Are the originals loaded correctly? Is the machine installed beneath fluorescent lights? Corrective Actions Reference Page Plug the power cord into an AC outlet. - Determine the appropriate response to page 9-6 the message and take action accordingly. When placing originals on the platen, place them face-down and align them with the original size indicator plates. Refer to Operation Guide, Chapter 2 Place originals face-up in the optional document processor. Refer to Operation Guide, Chapter 2 Do not install this machine beneath - fluorescent lights. When placing originals on the platen, place them face-down and align them with the original size indicator plates. Refer to Operation Guide, Chapter 2 Place originals face-up in the optional document processor. Refer to Operation Guide, Chapter 2 Do not install this machine beneath - fluorescent lights. 9-2

Section	Page
Sample of Color Setting Adjustment	3
Legal and Safety Information	6
About this Operation Guide	9
Included Printer Utilities	10
1 Copy Functions	17
Selecting Paper Source	18
Selecting original size	19
Copy Quantity	22
Orientation of Original Document	23
Offset Mode	25
Stapling	26
Punching	28
Combine Mode	30
Margin Mode	33
Centering Originals	34
Border Erase	35
Poster	38
Page Numbering	39
Cover Mode	41
Booklet from Sheets	42
Booklets from Facing Pages	44
Memo Mode	46
Batch Scanning	48
Sharpness Adjust	49
Background Exposure Adjust	50
Proof Copy	51
Repeat Copy	52
Preparing a Job for Repeat Copy	52
Repeat Copy Output	52
OHP Backing Sheet Mode	55
Auto Rotation	57
Selecting Output Destination	58
EcoPrint	59
Inverted Copying	60
Mirror Copying	61
Auto Selection Mode	62
Image Repeat Copy	64
Color Balance Adjust	65
Hue Adjust	66
One touch Image Adjust	68
Color/B&W Selection	69
MonoColor Copy	70
Programmed Copying	71
Assigning Register Keys	73
Job Build	74
Job Build Procedure	74
Setting Functions	78
2 Document and Output Management Functions	83
Document Management Functions	84
Overview of Document Management Functions	84
Shared Data Box	84
Synergy Print Box	87
Output Management Functions	93
Overview of Output Management Functions	93
Using the Output Management Functions	94
3 Printer Settings	95
Print Status Page	96
Status Page Details	97
Interface Configuration	99
Parallel Interface Mode Configuration	99
Serial Interface Mode Configuration	100
Network Interface Setting	100
Emulation	104
Emulation Mode Selection	104
Selecting Alternate Emulation	104
Print KPDL errors	105
Pen and Print Environment Setting	105
Font Setting	107
Font Selection	107
Font Size Setting	108
Courier/Letter Gothic Font Character Pitch Setting	108
Courier/Letter Gothic Font Thickness Setting	109
Code Set Selection	109
Print List of Fonts	110
Page Set Configuration	111
Copy Quantity	111
Print Orientation Setting	112
Setting Page Protect Mode	112
LF (Line Feed) Action	113
CR (Carriage Return) Action	114
Print Quality	115
Tone Mode Setting	115
Setting Color Mode	116
Paper Handling	117
MP Tray mode specification	117
Feed Select	117
Duplex Print Mode Configuration	118
Paper Output Select	119
Shared A4/Letter Size Feed Select	120
Handling Memory Devices	121
Memory Card Operation	121
RAM Disk Operation	125
Hard Disk Operation	127
e-MPS Functions	128
Quick Copy	128
Proof and Hold	129
Private Print /Job Storage	129
Printing Data Stored in a Virtual Mailbox (VMB)	131
Printing Virtual Mailbox (VMB) Stored Data List	131
Printing the Code Job List	132
e-MPS Detailed Settings	133
Other Settings	135
Form Feed Timeout	135
Setting Resource Protect Mode	136
Auto continue	136
Setting Stapling Error Detection	137
Setting Duplex Mode Printing Error Detection	138
Service Settings	139
Printer Reset (Reboot)	140
Dump Received Data	140
4 Scanner Settings	143
Setting Scanner Functions	144
Setting Image Quality	148
Setting Edit Functions	149
PDF Encryption Function	151
Scanner Default Settings	154
Default Settings	154
Accessing the Setting default function Screen	154
Original Density	155
Density Adjustment (Auto)	155
Density Adjustment. (Manual)	155
File Type	156
PDF/TIFF/JPEG Quality	156
High Compression PDF Quality	157
Color Output Type	157
Scan Resolution	157
Batch Scanning	158
One Page Per File	158
File Name	158
Auto Center	159
Continuous Scanning	159
File Name Input	160
Skip Sender (User) Select	160
Enter E-Mail Address	160
Color Mode Setting	161
B&W setting	161
Programmed Scanning	162
Registering Programs	162
Using Programs to Scan	163
Editing Program Names	163
Deleting programs	164
Confirming Sending History	165
5 Setting Scanner from a Web Browser	167
Web Page Feature	168
Task Based Index	168
Precautions	168
Using the Web Page Feature	169
Screen Layout	170
System Setting	172
Setting Method	172
System Basic Setting	172
Scanner Default Setting	176
Sender List	179
Reset	181
Scan to PC Setting	182
Sender List	182
Send E-mail Setting	186
E-mail Basic Setting	186
Sender List	187
Scan to FTP Setting	191
Sender List	191
6 Included Scanner Utilities	193
Introducing the Scanner Utilities	194
Scanner File Utility	195
About the Scanner File Utility	195
Installing and Uninstalling	196
Start Dialog Box	198
File Save Folder Settings	199
File Save Feature	202
Service Mode (Windows 2000, Windows XP, Windows Server 2003 only)	204
Address Editor	205
About the Address Editor	205
Installing and Uninstalling	205
Launching Address Editor	205
Edit Data Selection Screen	206
Scanner Search	207
Enter Password (scanner connection)	208
System Setting	209
E-mail Send Setting	216
Scan to PC Setting	219
Toolbar	221
Importing Address Data	221
Address Book for Scanner	224
About Address Book for Scanner	224
Installing and Uninstalling	224
Start Dialog Box	225
Destination List Setting	226
Importing Address Data Files	231
TWAIN Source	234
About TWAIN Source	234
Installing TWAIN Source	235
Uninstalling TWAIN Source	235
About Image Data	235
Importing Images	235
About the Main Dialog Box	237
Change Scanner IP Address	238
Job Accounting Setting	239
About Color Profiles	239
Unable to Connect to Scanner	239
Maximum image size	240
DB Assistant	241
About DB Assistant	241
Installing and Uninstalling	243
About the Operation Window	244
Setting PDF Keyword Assist Option	245
7 System Menu	249
Default Settings	250
Default Settings for Copying	250
Machine Default	261
Setting MP Tray	277
Specifying the Paper Size to the MP Tray	277
Specifying the Paper Type to the MP Tray	277
Registering Non-standard Sizes for Originals	278
User Adjustment	279
Color Calibration	279
Auto Gray Adjust	279
Color Registration	281
Drum Refresh	284
Developer Refresh	284
Laser Scanner Cleaning	285
Setting Document Management Defaults	286
Print Document List	287
Resetting a Document Box	288
Setting Box Names and Box Passwords	288
Deleting All Documents in Box	289
Specifying Period to Store Documents	289
Hard Disk Management	290
Printing Reports	291
Checking Total Copy Count	294
Character Input Method	295
Input Type A	295
Input Type B	298
8 Job Accounting	301
Overview of Job Accounting	302
Managing Accounts	304
New Account	304
Restricting Usage	305
Deleting Accounts	310
Editing Department Information	311
Changing Restrictions on Usage	311
Copy Count per Department	313
Management Total	313
Copy Count per Department	314
Activating and Deactivating Job Accounting	316
Job Accounting Default Settings	317
Copy Job Accounting	317
Printer Job Accounting	317
Printer Error Report	318
Printing from Unregistered Sources (Printer)	318
Copy/Printer Output Management	319
Scanner Job Accounting	319
Fax Job Accounting	320
Response to Unauthorized Requests	320
Default Counter Limit Value	320
Total Count by Size, 1-5	321
Using Job Accounting	322
Copying	322
Printing	322
Scanning	322
9 Troubleshooting	325
Solving Malfunctions	326
Responding to Error Messages	330
Copy Error Messages	330
Printer Error Messages	335
Memory Device Error Messages	338
Scanner Error Messages	339
Scanner Error Codes	342
Appendix	345
Paper	346
Basic Paper Specifications	346
Choosing the Appropriate Paper	347
Special Paper	349
Intercompatibility of Functions	352
Intercompatibility of Copier Functions	352
Intercompatibility of Scanner Functions	358
Dual Access Chart	360
Glossary	361