Kyocera KM-C3232E C2525E/C3225E/C3232E/C4035E Operation Guide Rev-1.0 (Advance - Page 328

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Troubleshooting Symptom Checkpoints Corrective Actions Reference Page Printer output is fuzzy. Is the printer in a high humidity environment? Perform a drum refresh. page 7-36 Is the copy paper damp? Replace the copy paper with new paper. Refer to Operation Guide, Chapter 2 Is special color copy paper being used? Use special color copy paper. - Printing is skewed. Are the originals loaded correctly? When placing originals on the platen, Refer to place them face-down and flush against Operation the original size indicator plates. Guide, Chapter 2 When placing originals in the document Refer to processor, align the original width Operation guides securely before placing the Guide, originals. Chapter 2 Is the paper loaded correctly? Check the position of the paper width guides. Refer to Operation Guide, Chapter 2 Paper jams frequently Is the paper loaded correctly? occur. Load the paper correctly. Refer to Operation Guide, Chapter 2 Is the paper of the supported type? Is it Remove the paper from the cassette, in good condition? turn it over, and reload it. Refer to Operation Guide, Chapter 2 Is the paper curled, folded, or wrinkled? Replace the paper with new paper. Refer to Operation Guide, Chapter 2 Are any loose scraps of paper or is there any jammed paper inside the device? Remove any jammed paper. Refer to Operation Guide, Chapter 6 Is the copy paper damp? Replace the copy paper with new paper. Refer to Operation Guide, Chapter 2 Is special color copy paper being used? Use special color copy paper. - Copies from the optional Is the slit glass dirty? document processor have black lines. Clean the slit glass. Refer to Operation Guide, Chapter 5 Copies from the 3000 sheet document finisher are curled. - Remove the paper from the cassette, Refer to turn it over, and reload it. Operation Guide, Chapter 2 9-4

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Troubleshooting
9-4
Printer output is fuzzy.
Is the printer in a high humidity
environment?
Perform a drum refresh.
page
7-36
Is the copy paper damp?
Replace the copy paper with new paper. Refer to
Operation
Guide
,
Chapter 2
Is special color copy paper being used?
Use special color copy paper.
Printing is skewed.
Are the originals loaded correctly?
When placing originals on the platen,
place them face-down and flush against
the original size indicator plates.
Refer to
Operation
Guide
,
Chapter 2
When placing originals in the document
processor, align the original width
guides securely before placing the
originals.
Refer to
Operation
Guide
,
Chapter 2
Is the paper loaded correctly?
Check the position of the paper width
guides.
Refer to
Operation
Guide
,
Chapter 2
Paper jams frequently
occur.
Is the paper loaded correctly?
Load the paper correctly.
Refer to
Operation
Guide
,
Chapter 2
Is the paper of the supported type? Is it
in good condition?
Remove the paper from the cassette,
turn it over, and reload it.
Refer to
Operation
Guide
,
Chapter 2
Is the paper curled, folded, or wrinkled?
Replace the paper with new paper.
Refer to
Operation
Guide
,
Chapter 2
Are any loose scraps of paper or is
there any jammed paper inside the
device?
Remove any jammed paper.
Refer to
Operation
Guide
,
Chapter 6
Is the copy paper damp?
Replace the copy paper with new paper. Refer to
Operation
Guide
,
Chapter 2
Is special color copy paper being used?
Use special color copy paper.
Copies from the optional
document processor
have black lines.
Is the slit glass dirty?
Clean the slit glass.
Refer to
Operation
Guide
,
Chapter 5
Copies from the 3000
sheet document finisher
are curled.
Remove the paper from the cassette,
turn it over, and reload it.
Refer to
Operation
Guide
,
Chapter 2
Symptom
Checkpoints
Corrective Actions
Reference
Page