Kyocera KM-C3232E C2525E/C3225E/C3232E/C4035E Operation Guide Rev-1.0 (Advance - Page 343

Error Code, Detail Contents, Corrective Actions, Reference

Page 343 highlights

Troubleshooting Error Code Detail Contents Corrective Actions Reference Page E036 During scanned image compression, Decrease data size as follows and try again. - compressed data overran available memory. • Decrease resolution. • Set image quality to OCR. • Decrease number of pages scanned in one operation. E039 Invalid command received from computer • Check that the Scanner File Utility on the - during Scan to PC. An unexpected destination PC is running properly. condition has occurred on the destination PC. • Confirm that no other programs to receive network data are running on the computer other than Scanner File Utility. • Resolve the error condition on the destination PC. E059 Invalid command received from computer. • Confirm that Address Book for Scanner - There is problem with the computer running (Private Address Book) is running properly Address Book for Scanner (Private Address on the destination PC. Book). • Confirm that no other programs to receive network data are running on the computer other than Address Book for Scanner (Private Address Book). • Resolve the error condition on the destination PC. E061 An error has occurred for one of the group Check the group member (destination)'s - members (destinations) when group is computer and correct any problems. selected during Send E-Mail or Scan to PC. E080 The network cable is not connected properly. Confirm the network cable is properly connected. Refer to Also, ask system administrator or support Operation personnel to verify FTP server is functioning Guide, properly. Chapter 2 E081 FTP server login failed. Make sure username and password have been page 5-26 configured. E082 Save folder does not exist or path to save Verify that the FTP server save folder and the - folder is incorrect. path registered in the machine are matching. E083 FTP server returned an unexpected error. Unable to save. Ask your server administrator to - verify that the logged in user account has write permissions. E090 POP3 server not found. • Check that the POP3 server is running Refer to properly. Operation Guide, • Confirm that there is no link fault by checking whether the network cable is properly Chapter 2 connected. E091 Unable to login to POP3 server - POP3 Change the POP3 server user account or server user account or password incorrect. password. page 5-6 E092 Error occurred at POP3 server. Verify POP3 server settings. - E101 Error occurred when multiple destinations Check for error for each individual selection and - selected. resolve the error condition. 9-19

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Troubleshooting
9-19
E036
During scanned image compression,
compressed data overran available
memory.
Decrease data size as follows and try again.
Decrease resolution.
Set image quality to OCR.
Decrease number of pages scanned in one
operation.
E039
Invalid command received from computer
during Scan to PC. An unexpected
condition has occurred on the destination
PC.
Check that the Scanner File Utility on the
destination PC is running properly.
Confirm that no other programs to receive
network data are running on the computer
other than Scanner File Utility.
Resolve the error condition on the destination
PC.
E059
Invalid command received from computer.
There is problem with the computer running
Address Book for Scanner (Private Address
Book).
Confirm that Address Book for Scanner
(Private Address Book) is running properly
on the destination PC.
Confirm that no other programs to receive
network data are running on the computer
other than Address Book for Scanner
(Private Address Book).
Resolve the error condition on the destination
PC.
E061
An error has occurred for one of the group
members (destinations) when group is
selected during Send E-Mail or Scan to PC.
Check the group member (destination)'s
computer and correct any problems.
E080
The network cable is not connected
properly.
Confirm the network cable is properly connected.
Also, ask system administrator or support
personnel to verify FTP server is functioning
properly.
Refer to
Operation
Guide
,
Chapter 2
E081
FTP server login failed.
Make sure username and password have been
configured.
page
5-26
E082
Save folder does not exist or path to save
folder is incorrect.
Verify that the FTP server save folder and the
path registered in the machine are matching.
E083
FTP server returned an unexpected error.
Unable to save. Ask your server administrator to
verify that the logged in user account has write
permissions.
E090
POP3 server not found.
Check that the POP3 server is running
properly.
Confirm that there is no link fault by checking
whether the network cable is properly
connected.
Refer to
Operation
Guide
,
Chapter 2
E091
Unable to login to POP3 server - POP3
server user account or password incorrect.
Change the POP3 server user account or
password.
page
5-6
E092
Error occurred at POP3 server.
Verify POP3 server settings.
E101
Error occurred when multiple destinations
selected.
Check for error for each individual selection and
resolve the error condition.
Error Code
Detail Contents
Corrective Actions
Reference
Page