Dell Brocade G620 Brocade 8.0.1 Fabric OS Message Reference Guide - Page 16

Online Preferred method of contact for non-urgent issues: • My Cases through MyBrocade • Software downloads and licensing tools • Knowledge Base Telephone E-mail Required for Sev 1-Critical and Sev 2-High issues: • Continental US: 1-800-752-8061 • Europe, Middle East, Africa, and Asia Pacific: +800-AT FIBREE (+800 28 34 27 33) • For areas unable to access toll free number: +1-408-333-6061 • Toll-free numbers are available in many countries. [email protected] Please include: • Problem summary • Serial number • Installation details • Environment description If you have purchased Brocade product support from a Brocade OEM/Solution Provider, contact your OEM/Solution Provider for all of your product support needs. • OEM/Solution Providers are trained and certified by Brocade to support Brocade® products. • Brocade provides backline support for issues that cannot be resolved by the OEM/Solution Provider. • Brocade Supplemental Support augments your existing OEM support contract, providing direct access to Brocade expertise. For more information, contact Brocade or your OEM. • For questions regarding service levels and response times, contact your OEM/Solution Provider. Document feedback To send feedback and report errors in the documentation you can use the feedback form posted with the document or you can e-mail the documentation team. Quality is our first concern at Brocade and we have made every effort to ensure the accuracy and completeness of this document. However, if you find an error or an omission, or you think that a topic needs further development, we want to hear from you. You can provide feedback in two ways: • Through the online feedback form in the HTML documents posted on www.brocade.com. • By sending your feedback to [email protected]. Provide the publication title, part number, and as much detail as possible, including the topic heading and page number if applicable, as well as your suggestions for improvement. xvi Brocade Fabric OS Message Reference 53-1004119-01