Cisco MDS-9124 Troubleshooting Guide - Page 151

Chapter 6 Troubleshooting Licensing Initial Troubleshooting Checklist Send documentation comments to [email protected] Error Message LICMGR-3-LOG_LIC_NO_LIC: No license(s) present for feature [chars]. Application(s) shutdown in [dec] days. Explanation The feature has not been licensed. The feature will work for a grace period, after which the application(s) using the feature will be shutdown. Recommended Action Install the license to continue using the feature. Error Message LICMGR-6-LOG_LICAPP_EXPIRY_WARNING: Application [chars] evaluation license [chars] expiry in [dec] days. Explanation The application will exceed its evaluation time period in the listed number of days and will be shut down unless a permanent license for the feature is installed. Recommended Action Install the license file to continue using the feature. License packages can contain several features.If you disable a feature during the grace period and there are other features in that license package that are still enabled, the clock does not stop for that license package. To suspend the grace period countdown for a licensed feature, you must disable every feature in that license package. Choose Switches > Licenses and select the Usage tab in Fabric Manager or use the show license usage CLI command to determine which features are enabled for a license package. Initial Troubleshooting Checklist Begin troubleshooting license issues by checking the following issues first: Checklist Checkoff Verify the chassis serial number for all licenses ordered. Verify the platform or module type for all licenses ordered. Verify that the Product Authorization Key you used to order the licenses comes from the same chassis that you retrieved the chassis serial number on. Verify that you have installed all licenses on all switches that require the licenses for the features you enable. This section includes the following topics: • Displaying License Information Using Fabric Manager, page 6-3 • Displaying License Information Using Device Manager, page 6-4 • Displaying License Information Using Fabric Manager Web Client, page 6-4 • Displaying License Information Using the CLI, page 6-4 Displaying License Information Using Fabric Manager To view license information using Fabric Manager, follow these steps: Step 1 Select Switches > Licenses from the Physical Attributes pane. You see the license information in the Information pane, one line per feature. OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 6-3