Cisco MDS-9124 Troubleshooting Guide - Page 263

Chapter 13 Troubleshooting IVR Initial Troubleshooting Checklist Send documentation comments to [email protected] Table 13-1 IVR Configuration Limits IVR Feature IVR zone members IVR zones IVR zone sets Maximum Limit • 20,000 IVR zone members per physical fabric as of Cisco SAN-OS Release 3.0(3). • 10,000 IVR zone members per physical fabric prior to Cisco SAN-OS Release 3.0(3). • 8000 IVR zones per physical fabric as of Cisco SAN-OS Release 3.0(3). • 2000 IVR zones per physical fabric prior to Cisco SAN-OS Release 3.0(3). 32 IVR zone sets per physical fabric. Initial Troubleshooting Checklist Begin troubleshooting IVR issues by checking the following issues: Checklist Check off Verify licensing requirements. See Cisco MDS 9000 Family Fabric Manager Configuration Guide. Verify that IVR is enabled on all border switches involved in IVR. Verify that you have the correct license installed (SAN_EXTENSION for IVR over FCIP or ENTERPRISE_PKG for IVR over Fibre Channel). Verify that the IVR configuration is the same on all IVR-enabled switches. Verify that the IVR zone is part of the active IVR zone set. Verify that you have an active zone set or that you activate the IVR zone set using the force option. Verify that you have added IVR virtual domains to the allowed domain ID list if you have a Cisco SN5428 storage router or a Cisco MDS 9020 switch in your fabric. If you change any FSPF link cost, ensure that the FSPF path cost (that is, the sum of the link costs on the path) of any IVR path is less than 30,000. This section includes the following topics: • Verifying IVR Configuration Using Fabric Manager, page 13-3 • Verifying IVR Configuration Using the CLI, page 13-4 • IVR Enhancements by Cisco SAN-OS Release, page 13-5 Verifying IVR Configuration Using Fabric Manager To verify your IVR configuration using Fabric Manager, follow these steps: OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 13-3