Cisco MDS-9124 Troubleshooting Guide - Page 267
Cannot Enable IVR, IVR Feature, Chassis or Module Type, License Required, Number of Licenses, Symptom - 8 port license
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Chapter 13 Troubleshooting IVR IVR Issues Send documentation comments to [email protected] Table 13-3 License Requirements for IVR IVR Feature Chassis or Module Type License Required Number of Licenses IVR over Fibre Channel and IVR NAT over Fibre Channel IVR over FCIP All MDS 9216i 1 ENTERPRISE_PKG None One per IVR-enabled chassis None MPS-14/2 MPS-18/4 or MPS-18/4 FIPS SAN_EXTN_OVER_IPS2 SAN_EXTN_OVER_MPS_184 _FIPS One per module running IVR over FCIP IPS-8 SAN_EXTN_OVER_IP IPS-4 SAN_EXTN_OVER_IPS4 1. Cisco MDS 9216i enables the SAN_EXTENSION features without a license for the two Gigabit Ethernet ports on the integrated supervisor card. Note If you are using IVR over FCIP and Fibre Channel, you need the ENTERPRISE_PKG as well as the appropriate SAN extension license as shown in Table 13-3. Tip Be sure to enter the correct chassis serial number when purchasing your license packages. Choose Switches > Hardware and check the SerialNo Primary for the switch chassis in Fabric Manager or use the show license host-id CLI command to obtain the chassis serial number for each switch that requires a license. Your license will not operate if the serial number used does not match the serial number of the chassis you are installing the license on. See Chapter 6, "Troubleshooting Licensing," for complete details on troubleshooting licensing issues. Cannot Enable IVR Symptom Cannot enable IVR. Table 13-4 Cannot Enable IVR Symptom Cannot enable IVR. Possible Cause License not installed and grace period has expired. Switch not running Cisco SAN-OS Release 1.3(1) or later. Using IVR auto topology but CFS distribution is not enabled. Solution Purchase and install the appropriate licenses. See the "IVR Licensing Issues" section on page 13-6. Upgrade to the Cisco SAN-OS release required for the IVR features you want to use. See Table 13-1 and Chapter 2, "Troubleshooting Installs, Upgrades, and Reboots." Choose Fabricxx > All VSANs > IVR, set the Global drop-down menu to enable, and click Apply Changes in Fabric Manager. Or use the ivr distribute CLI command before enabling IVR. OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 13-7