Cisco MDS-9124 Troubleshooting Guide - Page 77

ACLTCAM and FIB., Step 5

Page 77 highlights

Chapter 2 Troubleshooting Installs, Upgrades, and Reboots Troubleshooting Cisco SAN-OS Software System Reboots Send documentation comments to [email protected] 0x7FFFFC8C: 7FFFFC94 00000003 00000001 00000003 0x7FFFFC9C: 00000001 00000000 00000068 00000000 ........h....... 0x7FFFFCAC: 7FFFFCE8 2AB4F819 00000001 7FFFFD14 0x7FFFFCBC: 7FFFFD1C 0804C470 00000000 7FFFFCE8 ....p........... 0x7FFFFCCC: 2AB4F7E9 2AAC1F00 00000001 08048A2C PID: 898 SAP: 0 UUID: 0 switch# Step 5 Enter the following command to determine if the restart recently occurred: switch# show system uptime Start Time: Fri Sep 13 12:38:39 2002 Up Time: 0 days, 1 hours, 16 minutes, 22 seconds Step 6 To determine if the restart is repetitive or a one-time occurrence, compare the length of time that the system has been up with the timestamp of each restart. Enter the following command to view the core files: switch# show cores Module-num Process-name ---------- ------------ 5 fspf 6 fcc 8 acltcam 8 fib PID --1524 919 285 283 Core-create-time Jan 9 03:11 Jan 9 03:09 Jan 9 03:09 Jan 9 03:08 The output shows all cores that are presently available for upload from the active supervisor. The module-num column shows the slot number on which the core was generated. In the previous example, an FSPF core was generated on the active supervisor module in slot 5. An FCC core was generated on the standby supervisory module in slot 6. Core dumps generated on the module in slot 8 include ACLTCAM and FIB. To copy the FSPF core dump in this example to a TFTP server with the IP address 1.1.1.1, enter the following command: switch# copy core://5/1524 tftp::/1.1.1.1/abcd The following command displays the file named zone_server_log.889 in the log directory: switch# show pro log pid 1473 Service: ips Description: IPS Manager Started at Tue Jan 8 17:07:42 1980 (757583 us) Stopped at Thu Jan 10 06:16:45 1980 (83451 us) Uptime: 1 days 13 hours 9 minutes 9 seconds Start type: SRV_OPTION_RESTART_STATELESS (23) Death reason: SYSMGR_DEATH_REASON_FAILURE_SIGNAL (2) Exit code: signal 6 (core dumped) CWD: /var/sysmgr/work Virtual Memory: CODE DATA BRK STACK TOTAL 08048000 - 080FB060 080FC060 - 080FCBA8 081795C0 - 081EC000 7FFFFCF0 20952 KB OL-9285-05 Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x 2-29

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Send documentation comments to [email protected]
2-29
Cisco MDS 9000 Family Troubleshooting Guide, Release 3.x
OL-9285-05
Chapter 2
Troubleshooting Installs, Upgrades, and Reboots
Troubleshooting Cisco SAN-OS Software System Reboots
0x7FFFFC8C: 7FFFFC94 00000003 00000001 00000003
................
0x7FFFFC9C: 00000001 00000000 00000068 00000000
........
h
.......
0x7FFFFCAC: 7FFFFCE8 2AB4F819 00000001 7FFFFD14
.......
*
........
0x7FFFFCBC: 7FFFFD1C 0804C470 00000000 7FFFFCE8
....
p
...........
0x7FFFFCCC: 2AB4F7E9 2AAC1F00 00000001 08048A2C ...*...*
....
,...
PID: 898
SAP: 0
UUID: 0
switch#
Step 5
Enter the following command to determine if the restart recently occurred:
switch#
show
system uptime
Start Time: Fri Sep 13 12:38:39 2002
Up Time:
0 days, 1 hours, 16 minutes, 22 seconds
To determine if the restart is repetitive or a one-time occurrence
, c
ompare the length of time that the
system has been up with the timestamp of each restart.
Step 6
Enter the following command to view the core files:
switch#
show cores
Module-num
Process-name
PID
Core-create-time
----------
------------
---
----------------
5
fspf
1524
Jan 9 03:11
6
fcc
919
Jan 9 03:09
8
acltcam
285
Jan 9 03:09
8
fib
283
Jan 9 03:08
The output shows all cores that are presently available for upload from the active supervisor. The
module-num column shows the slot number on which the core was generated. In the previous example,
an FSPF core was generated on the active supervisor module in slot 5. An FCC core was generated on
the standby supervisory module in slot 6. Core dumps generated on the module in slot 8 include
ACLTCAM and FIB.
To copy the FSPF core dump in this example to a TFTP server with the IP address 1.1.1.1, enter the
following command:
switch#
copy core://5/1524 tftp::/1.1.1.1/abcd
The following command displays the file named
zone_server_log.889
in the
log
directory:
switch#
show pro log pid 1473
======================================================
Service: ips
Description: IPS Manager
Started at Tue Jan
8 17:07:42 1980 (757583 us)
Stopped at Thu Jan 10 06:16:45 1980 (83451 us)
Uptime: 1 days 13 hours 9 minutes 9 seconds
Start type: SRV_OPTION_RESTART_STATELESS (23)
Death reason: SYSMGR_DEATH_REASON_FAILURE_SIGNAL (2)
Exit code: signal 6 (core dumped)
CWD: /var/sysmgr/work
Virtual Memory:
CODE
08048000 - 080FB060
DATA
080FC060 - 080FCBA8
BRK
081795C0 - 081EC000
STACK
7FFFFCF0
TOTAL
20952 KB