HP C7280 User Guide - Page 240
Distinctive, All Rings, Cause, Distinctive Ring, Solution, Backup Fax Reception, Fax Log
UPC - 883585105137
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NOTE: The HP All-in-One cannot recognize some ring patterns, such as those with alternating short and long ringing patterns. If you are having problems with a ring pattern of this type, ask your phone company to assign a non-alternating ring pattern. If you are not using a distinctive ring service, check to make sure that the Distinctive Ring feature on the HP All-in-One is set to All Rings. For more information, see: "Change the answer ring pattern for distinctive ringing" on page 63 Cause: The Distinctive Ring feature is not set to All Rings (and you are not using a distinctive ring service). Solution: If you are not using a distinctive ring service, check to make sure that the Distinctive Ring feature on the HP All-in-One is set to All Rings. Cause: The memory of the HP All-in-One is full. Solution: If the memory becomes full of faxes that have not yet been printed, the HP All-in-One stops answering calls. If an error condition exists that is preventing the HP All-in-One from printing faxes, review the display for information on the error condition. Also, check for the following problems: • The HP All-in-One is not set up properly for faxing. See the printed documentation for information. • There is no paper loaded in the input tray. • There is a paper jam. • The ink cartridge door is open. Close the ink cartridge door, as shown below: • The print head assembly is stalled. Turn the HP All-in-One off, remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on again. NOTE: If Backup Fax Reception is enabled and you turn off the HP All-inOne, all faxes stored in memory are deleted, including any unprinted faxes that you might have received while the HP All-in-One was in an error condition. You will need to contact the senders to ask them to resend any unprinted faxes. For a list of the faxes you have received, print the Fax Log. The Fax Log is not deleted when the HP All-in-One is turned off. Fax troubleshooting 239 Troubleshooting