HP Deskjet 320 Solutions Guide - Page 125

Problem Resolution

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6 Problem Resolution Chapter Contents Section Title Page Troubleshooting Tools 6-2 Overall Troubleshooting 6-3 Troubleshooting Battery Pack and AC Operations 6-4 Solving Battery Pack Problems 6-5 Solving Power Adapter and Rapid Recharger Problems 6-6 Solving Infrared Adapter Problems 6-7 Troubleshooting the Printer 6-8 Self-Tests 6-8 Power On Self-Test 6-8 Printer Self-Test 6-9 Printing Problems 6-11 Printer Light Indications (for HP DeskJet 340 6-12 Printer Light Indications (for HP DeskJet Portable, HP DeskJet 310 and 320) . . . 6-14 Solving Printer Stall Conditions 6-18 Troubleshooting Paper Feed Operations 6-20 Clearing Paper Jams 6-23 Avoiding Print Skew 6-25 Printer Skew Specification 6-25 Measuring Paper Squareness 6-25 Measuring Print Skew 6-26 Troubleshooting Communication Problems 6-27 Troubleshooting Print Cartridges 6-29 Short Print Cartridge Life 6-29 Identifying the Print Cartridge Expiration Date 6-31 Using the Print Cartridge Cleaning Routine 6-33 Removing Crusted Ink from the Print Cartridge Nozzles 6-34 Cleaning the Electrical Contacts 6-35 Clearing Clogged Print Cartridge Nozzles 6-35 Troubleshooting Print Quality 6-36 Solving Black Print Quality Problems 6-36 Solving Color Print Quality Problems 6-37 Printouts Missing Rows of Dots 6-40 Inconsistent Color Fill Patterns 6-42 Problem Resolution 6-1 Thi d t t d ith F M k 4 0 4

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Problem Resolution
6-1
6
Problem Resolution
Chapter Contents
Section Title
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Troubleshooting Tools
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6-2
Overall Troubleshooting
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6-3
Troubleshooting Battery Pack and AC Operations
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6-4
Solving Battery Pack Problems
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6-5
Solving Power Adapter and Rapid Recharger Problems .
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6-6
Solving Infrared Adapter Problems .
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6-7
Troubleshooting the Printer
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6-8
Self-Tests
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6-8
Power On Self-Test
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6-8
Printer Self-Test
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6-9
Printing Problems
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6-11
Printer Light Indications (for HP DeskJet 340) .
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6-12
Printer Light Indications (for HP DeskJet Portable, HP DeskJet 310 and 320)
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6-14
Solving Printer Stall Conditions .
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6-18
Troubleshooting Paper Feed Operations
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6-20
Clearing Paper Jams .
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6-23
Avoiding Print Skew .
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6-25
Printer Skew Speciļ¬cation
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6-25
Measuring Paper Squareness .
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6-25
Measuring Print Skew
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Troubleshooting Communication Problems .
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6-27
Troubleshooting Print Cartridges
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6-29
Short Print Cartridge Life
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6-29
Identifying the Print Cartridge Expiration Date
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6-31
Using the Print Cartridge Cleaning Routine
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6-33
Removing Crusted Ink from the Print Cartridge Nozzles
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6-34
Cleaning the Electrical Contacts
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6-35
Clearing Clogged Print Cartridge Nozzles
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6-35
Troubleshooting Print Quality
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6-36
Solving Black Print Quality Problems .
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6-36
Solving Color Print Quality Problems
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6-37
Printouts Missing Rows of Dots .
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6-40
Inconsistent Color Fill Patterns
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6-42
Thi d
t
td
ith F
Mk
404