HP Deskjet 320 Solutions Guide - Page 79

Operation and Usage, Table 3-6., Common Problems with Print Cartridges, Problem, Possible Causes,

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Table 3-6. Common Problems with Print Cartridges Problem Possible Causes Solution Nothing prints • Tape may be covering the print cartridge nozzles. • The print cartridge is out of or nearly out of ink. • The print cartridge is faulty. • The printer is faulty. See "Troubleshooting Print Cartridges" and "Solving Print Quality Problems" in chapter 6. Print fades, rows of dots are missing, or print quality is otherwise unsatisfactory Change Cartridge1 light is blinking • The print cartridge may be faulty. • The media may be causing unsatisfactory print quality. • The user may not be operating the printer for optimum print quality. • The printer may be faulty. The printer is waiting for the user to install a print cartridge and press the Setup1 button to return the print cartridge to the home position. See "Troubleshooting Print Cartridges" and "Solving Print Quality Problems" in chapter 6. Install the print cartridge and press the Setup1 button. Print is faint or fuzzy • A problem with either the print cartridge or the media can cause this problem. • The print cartridge may need cleaning. See "Troubleshooting Print Quality" and "Using the Print Cartridge Cleaning Routine" in chapter 6. Printouts are missing rows of dots • The print cartridge, printer, or the connection between the print cartridge and printer may be faulty. • The print cartridge may need cleaning. See "Printouts Missing Rows of Dots" and "Using the Print Cartridge Cleaning Routine" in chapter 6. Print cartridge will not return to the home position (right side of the mechanism) • The print cartridge, printer, or the connection between the print cartridge and printer may be faulty. • The print cartridge may need cleaning. See "Printout Missing Rows of Dots" and "Using the Print Cartridge Cleaning Routine" in chapter 6. 1. The older model C2614A of the HP DeskJet Portable printer has "Settings" instead of "Setup" and "Chg. Pen" instead of "Change Cartridge" written on the printer's front panel. Operation and Usage 3-23

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Operation and Usage
3-23
Table 3-6.
Common Problems with Print Cartridges
Problem
Possible Causes
Solution
Nothing prints
•
Tape may be covering the print
cartridge nozzles.
•
The print cartridge is out of or nearly
out of ink.
•
The print cartridge is faulty.
•
The printer is faulty.
See “Troubleshooting Print Cartridges”
and “Solving Print Quality Problems” in
chapter 6.
Print fades, rows of dots are missing, or
print quality is otherwise unsatisfactory
•
The print cartridge may be faulty.
•
The media may be causing
unsatisfactory print quality.
•
The user may not be operating the
printer for optimum print quality.
•
The printer may be faulty.
See “Troubleshooting Print Cartridges”
and “Solving Print Quality Problems” in
chapter 6.
Change Cartridge
1
light is blinking
The printer is waiting for the user to
install a print cartridge and press the
Setup
1
button to return the print
cartridge to the home position.
Install the print cartridge and press the
Setup
1
button.
Print is faint or fuzzy
•
A problem with either the print
cartridge or the media can cause
this problem.
•
The print cartridge may need
cleaning.
See “Troubleshooting Print Quality”
and “Using the Print Cartridge Cleaning
Routine” in chapter 6.
Printouts are missing rows of dots
•
The print cartridge, printer, or the
connection between the print
cartridge and printer may be faulty.
•
The print cartridge may need
cleaning.
See “Printouts Missing Rows of Dots”
and “Using the Print Cartridge Cleaning
Routine” in chapter 6.
Print cartridge will not
return to the home position
(right side of the mechanism)
•
The print cartridge, printer, or the
connection between the print
cartridge and printer may be faulty.
•
The print cartridge may need
cleaning.
See “Printout Missing Rows of Dots”
and “Using the Print Cartridge Cleaning
Routine” in chapter 6.
1.
The older model C2614A of the
HP DeskJet Portable
printer has “Settings” instead of “Setup” and “Chg. Pen” instead of “Change
Cartridge” written on the printer’s front panel.