HP Deskjet 320 Solutions Guide - Page 141

Printer Light Indication

Page 141 highlights

Table 6-5. HP DeskJet 300 Series Printer Light Indications (HP DeskJet Portable, HP DeskJet 310 and 320) (Continued) Printer Light Indication Probable Cause Solution The lights below blink alternately with all other lights: • Draft light is blinking separately The print cartridge cradle cannot move. See the discussion of carriage stalls in "Solving Printer Stall Conditions" in this chapter. • Change Cartridge1 light is blinking separately The print cartridge capping mechanism ("service station") cannot move. See the discussion of service station motor stalls in "Solving Printer Stall Conditions" in this chapter. • Compressed light is blinking separately • Charge light is blinking separately • Power light is blinking separately • Busy, Landscape, Online, or Menu light is blinking separately • Charge and Power lights are blinking separately The optional PCMCIA card may have failed. The printer did not succeed in charging the battery pack. The printer did not succeed in discharging the battery pack. An internal printer error has occurred. An error occurred while the battery pack was charging. Turn off the printer and remove any optional card installed in the PCMCIA Type 1.0 card slot. Turn on the printer. • If the printer operates correctly, the optional card is faulty. • If the failure occurs with the optional card removed, the printer is faulty. Return the printer for repair. Turn the printer off and on. Then discharge the battery pack completely and charge it again. If the printer still does not succeed in charging the battery pack, replace the battery pack. • If the printer charges the new battery pack normally, the old battery pack is faulty. • If the printer fails to charge the new battery pack, the printer itself is faulty. Return the printer for repair. Turn the printer off and on. Then try to discharge the battery pack again. If the printer still does not succeed in discharging the battery pack, replace it. • If the printer discharges the new battery pack normally, the old battery pack is faulty. • If the printer fails to discharge the new battery pack, the printer itself is faulty. Return the printer for repair. • Press the Power button to turn off the printer. If the printer stays on, unplug the power adapter and remove the battery pack. • Plug in the power adapter again and turn on the printer. • If the printer does not function normally after these steps, return it for repair. • Unplug the power adapter and remove the battery pack. • Plug in the power adapter again. - If the printer operates normally from the power adapter, try re-installing the battery pack. - If the same error occurs after re-installing the battery pack, replace the battery pack and retest. 1. The older model C2614A of the HP DeskJet Portable printer has "Chg Pen" instead of "Change Cartridge" written on its front panel. Problem Resolution 6-17

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Problem Resolution
6-17
1.
The older model C2614A of the
HP DeskJet Portable
printer has “Chg Pen” instead of “Change Cartridge” written on its front panel.
The lights below blink
alternately
with all other
lights
:
Draft light is
blinking separately
The print cartridge cradle
cannot move.
See the discussion of carriage stalls in “Solving Printer
Stall Conditions” in this chapter.
Change Cartridge
1
light is blinking
separately
The print cartridge capping
mechanism (“service station”)
cannot move.
See the discussion of service station motor stalls in
“Solving Printer Stall Conditions” in this chapter.
Compressed light
is blinking separately
The optional PCMCIA card may
have failed.
Turn off the printer and remove any optional card installed
in the PCMCIA Type 1.0 card slot. Turn on the printer.
If the printer operates correctly, the optional card is
faulty.
If the failure occurs with the optional card removed,
the printer is faulty. Return the printer for repair.
Charge light is
blinking separately
The printer did not succeed in
charging the battery pack.
Turn the printer off and on. Then discharge the battery
pack completely and charge it again. If the printer still
does not succeed in charging the battery pack, replace
the battery pack.
If the printer charges the new battery pack normally,
the old battery pack is faulty.
If the printer fails to charge the new battery pack, the
printer itself is faulty. Return the printer for repair.
Power light is
blinking separately
The printer did not succeed in
discharging the battery pack.
Turn the printer off and on. Then try to discharge the
battery pack again. If the printer still does not succeed in
discharging the battery pack, replace it.
If the printer discharges the new battery pack
normally, the old battery pack is faulty.
If the printer fails to discharge the new battery pack,
the printer itself is faulty. Return the printer for repair.
Busy, Landscape,
Online, or Menu light
is blinking separately
An internal printer error has
occurred.
Press the Power button to turn off the printer. If the
printer stays on, unplug the power adapter and remove
the battery pack.
Plug in the power adapter again and turn on the printer.
If the printer does not function normally after these
steps, return it for repair.
Charge and Power
lights are blinking
separately
An error occurred while the
battery pack was charging.
Unplug the power adapter and remove the battery
pack.
Plug in the power adapter again.
If the printer operates normally from the power
adapter, try re-installing the battery pack.
If the same error occurs after re-installing the
battery pack, replace the battery pack and retest.
Table 6-5.
HP DeskJet 300 Series Printer Light Indications (HP DeskJet Portable, HP DeskJet 310 and 320) (Continued)
Printer Light Indication
Probable Cause
Solution