HP Deskjet 320 Solutions Guide - Page 176

Table 7-3. HP DeskJet 300 Series Printer Error Code Table Continued

Get HP Deskjet 320 PDF manuals and user guides View all HP Deskjet 320 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 176 highlights

Table 7-3. HP DeskJet 300 Series Printer Error Code Table (Continued) Keyword Underlines or streaks in printing Wavy print Incomplete print General print quality Blank page Solid black sheet Description Prints extra lines across media when printing self-test Print appears wavy on self-test Parts of printed characters are missing on self-test Customer cannot describe problem Sheet contains no printing Sheet printed is solid black Carriage Problems Carriage stall Left side collision Right side collision Carriage belt defective General carriage problem No carriage movement Carriage slams to left side and stays there Carriage slams to the right side and stays there Carriage belt frayed or broken Customer cannot describe problem Noise Problems Squeaky noise Grinding noise Knocking noise General noise Cosmetic Problems Scratched General cosmetic defect Access door defective Starwheel Communication Problems I/O printer port failure General communication problem Print Cartridge Problems Short pen life Leaking cartridge Rejects cartridge - black Rejects cartridge - color Service station, pen-cap problems General print cartridge failure Deprimed Cartridge Unusual, persistent squeaking noise Unusual, persistent grindingnoise Frequent shock or clicking noise Customer cannot describe problem External part is scratched Customer cannot describe problem Access door bent or broken Starwheel missing or broken Input/Output from PC fails to print - not cable or PC problem Customer cannot describe problem Cartridge life not to specifications Print cartridge has leaked in printer and damaged printer Printer rejects black cartridge Printer rejects Cyan/Magenta/Yellow cartridge Service station upgrade, wider assembly, flex assembly, leaky pen (Not something we would service) Ink cartridge has deprimed/cartridge drys out/crust on nozzles Code PP20 PP25 PP30 PP35 PP40 PP40 MH00 MH05 MH10 MH15 MH20 MN00 MN05 MN10 MN15 ZC00 ZC05 - KR00 KR40 SD00 SD05 SD10 SD15 MW20 SD20 SD25 7-10 Service and Support Information

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
7-10
Service and Support Information
Underlines or streaks in
printing
Prints extra lines across media when printing self-test
PP20
Wavy print
Print appears wavy on self-test
PP25
Incomplete print
Parts of printed characters are missing on self-test
PP30
General print quality
Customer cannot describe problem
PP35
Blank page
Sheet contains no printing
PP40
Solid black sheet
Sheet printed is solid black
PP40
Carriage Problems
Carriage stall
No carriage movement
MH00
Left side collision
Carriage slams to left side and stays there
MH05
Right side collision
Carriage slams to the right side and stays there
MH10
Carriage belt defective
Carriage belt frayed or broken
MH15
General carriage problem
Customer cannot describe problem
MH20
Noise Problems
Squeaky noise
Unusual, persistent squeaking noise
MN00
Grinding noise
Unusual, persistent grindingnoise
MN05
Knocking noise
Frequent shock or clicking noise
MN10
General noise
Customer cannot describe problem
MN15
Cosmetic Problems
Scratched
External part is scratched
ZC00
General cosmetic defect
Customer cannot describe problem
ZC05
Access door defective
Access door bent or broken
-
Starwheel
Starwheel missing or broken
-
Communication Problems
I/O printer port failure
Input/Output from PC fails to print – not cable or PC problem
KR00
General communication
problem
Customer cannot describe problem
KR40
Print Cartridge Problems
Short pen life
Cartridge life not to specifications
SD00
Leaking cartridge
Print cartridge has leaked in printer and damaged printer
SD05
Rejects cartridge – black
Printer rejects black cartridge
SD10
Rejects cartridge – color
Printer rejects Cyan/Magenta/Yellow cartridge
SD15
Service station, pen-cap
problems
Service station upgrade, wider assembly, flex assembly, leaky pen
MW20
General print cartridge
failure
(Not something we would service)
SD20
Deprimed Cartridge
Ink cartridge has deprimed/cartridge drys out/crust on nozzles
SD25
Table 7-3. HP DeskJet 300 Series Printer Error Code Table (Continued)
Keyword
Description
Code