HP Deskjet 320 Solutions Guide - Page 152

Problem Resolution, Troubleshooting Communication Problems Continued

Get HP Deskjet 320 PDF manuals and user guides View all HP Deskjet 320 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 152 highlights

A Cable fully seated on the No printer and host connectors? Yes Connect the printer to a different host or connect a different printer to the same host. Retest. No Retest passes? Yes The problem is not a printer hardware problem. Check the configuration of the printer and the host. If using a different interface cable from the one included with the printer, verify the cable is a Centronics Interface cable and that the cable fully seats on the printer interface connector. If using the interface cable included with the printer, check the cable for continuity. No Cable OK? Reseat the cable on the printer and host interface connectors. Make sure the cable is firmly and fully seated on the printer and computer interface connectors. Retest. Yes May be a printer interface circuitry problem. Return the printer for repair. Obtain a new and correct interface cable. Retest. End Figure 6-6. Troubleshooting Communication Problems (Continued) 6-28 Problem Resolution

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
6-28
Problem Resolution
Figure 6-6.
Troubleshooting Communication Problems (Continued)
Cable
fully seated on the
printer and host
connectors?
Retest passes?
Connect the printer to a
different host or
connect a different
printer to the same
host. Retest.
Reseat the cable on the
printer and host interface
connectors. Make sure the
cable is firmly and fully
seated on the printer and
computer interface
connectors. Retest.
A
No
Yes
Yes
No
The problem is not a
printer hardware
problem. Check the
configuration of the
printer and the host.
If using a different interface
cable from the one included
with the printer, verify the
cable is a Centronics Interface
cable and that the cable fully
seats on the printer interface
connector.
End
If using the interface cable
included with the printer,
check the cable for
continuity.
Cable OK?
May be a printer
interface circuitry
problem. Return
the printer for
repair.
Obtain a new and
correct interface
cable. Retest.
No
Yes