HP Deskjet 320 Solutions Guide - Page 178

HP DeskJet 300 Series Printer Repair Sheet

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HP DeskJet 300 Series Printer Repair Sheet Company Information Company Address Phone Your Name Printer Information Printer Model (Check one) u HP DeskJet 340 Printer (Model C2655A) u HP DeskJet 320 Printer (Model C2634A) u HP DeskJet 310 Printer (Model C2621A) u HP DeskJet Portable Printer (Model C2624A) u HP DeskJet Portable Printer (Model C2614A) Serial number Date of purchase Date that you are sending the printer Printer error code (see table 6-3 Failure is intermittent, occasional u intermittent, frequent u continuous u Brand and model of your computer Version of software you are using The driver you are using Other Information About the Problem Actions Taken to Resolve the Problem and the Results Included Information Check any of the following boxes for additional troubleshooting information. u Sample printout included u Printer self-test included u Unable to print the printer self-test 1/08/95 7-12 Service and Support Information

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7-12
Service and Support Information
HP DeskJet 300 Series Printer Repair Sheet
Company Information
Company ________________________________________________________________________________
Address
________________________________________________________________________________
________________________________________________________________________________
Phone
________________________________________________________________________________
Your Name _______________________________________________________________________________
Printer Information
Printer Model (Check one)
HP DeskJet 340 Printer (Model C2655A)
HP DeskJet 320 Printer (Model C2634A)
HP DeskJet 310 Printer (Model C2621A)
HP DeskJet Portable Printer (Model C2624A)
HP DeskJet Portable Printer (Model C2614A)
Serial number ____________________________________________________________________________
Date of purchase _________________________________________________________________________
Date that you are sending the printer ________________________________________________________
Printer error code (see table 6-3) ____________________________________________________________
Failure is _____________ intermittent, occasional
intermittent, frequent
continuous
Brand and model of your computer __________________________________________________________
Version of software you are using ___________________________________________________________
The driver you are using ___________________________________________________________________
Other Information About the Problem
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
Actions Taken to Resolve the Problem and the Results
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
Included Information
Check any of the following boxes for additional troubleshooting information.
Sample printout included
Printer self-test included
Unable to print the printer self-test
1/08/95